We've used other member management software in the past.

Pros

* Fantastic plan for on-boarding new clients * Their team really seems to care about the client. * I'm pretty sure that our trainer knew more about and understood our business better by the time we launched than some of our employees. * Continual improvement. They are regularly scheduling updates to make the product better. * Partnerships. The API allows us to connect with 3rd Party vendors to enhance the experience. * Compete on the Go.

Cons

I'm looking forward to COG being developed out further in the months ahead. I'd love greater reporting and perhaps booking through COG.

Compete is easy to use and has made our lives a lot easier here at the club.

Helps us manage our large membership base here at the club.

Pros

Everything is accessible in one place! It is also cloud based, so we are not needing to worry about losing everything in the event that our computers crash. I love how it is user friendly and very easy to navigate from category to the next.

Cons

We are trying to integrate the time clock feature into our payroll management software and it is proving to be a bit tricky, but the support team has been very helpful answering questions!

Best Club Management Software We've Ever Used

I am so glad that we made the switch to Jonas Compete. The conversion experience was incredibly smooth thanks to the tireless work and dedication of their staff. The process went so well that I was a bit concerned that they were all about launching new customers and would forget us once we were up and running. In the six months since we launched, I've learned that I have nothing to fear. They continue to support and help us between the technical support always offering quick resolution, on-going help from our trainer to the visits from our Customer Success Representative. My only regret is that we did not make the move to Jonas sooner.

Pros

Ease of use, incredible customization, support from Jonas

Cons

More reports in COG would be great, further development of COG as whole

Compete for Tennis Club Use

Overall, Compete does what we need it to do. Could it be easier and more streamlined? Yes. I would say if you are looking for software, be sure that you review all of your options and take your time reviewing all of the features Compete offers to insure it will work how you want it to for you and your company.

Pros

Tracking classes and enrollments is easy with Compete. Staff for the most part are friendly and helpful.

Cons

There are many times we have had to make our own "loopholes" to make the Compete work for us. There are many features in which we cannot take advantage of due to their strict structure. There isn't much room for customization, which I feel is important in our field since every independent facility operates differently.

The software has improved by leaps and bounds over the last year - yay!

Pros

Easy to sell memberships and other items. Easy to use back office software, despite the lack of certain reports that should be standard.

Cons

Having to use ad-hoc to get reports that should be part of the standard list of reports offered - such as new member reports that show the primary on the account only and the dollar amount gained from the new agreement.