RhinoFit

RATING:

4.0

(266)

About RhinoFit

RhinoFit is a powerful and easy to use gym management software designed for all types of gyms, boot-camps, and fitness studios. The system offers scheduling, 24-hour gym access, member check-ins, workout benchmarks, reporting, and more. The versatile RhinoFit platform is available on all of your internet-based devices and provides many business management tools you need to run your operations smoothly and efficiently- saving you time and money. RhinoFit helps users manage memberships, schedule classes, and also includes email automations and digital waivers. RhinoFit is crafted to fit a range of your business needs, and feedback is used to introduce and adjust features to create the best gym management software.

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

RhinoFit Pricing

BEGINNER – Free up to 20 members STANDARD – 21+ members pay $57.00 per month, free 30-day trial available.

Starting price: 

$57.00 per month

Free trial: 

Available

Free version: 

Available

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RhinoFit Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

3.5

Most Helpful Reviews for RhinoFit

1 - 5 of 266 Reviews

Ross

Verified reviewer

Recreational Facilities and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

RhinoFit allowed us to focus on building and marketing our gym rather than the technology

Everything has been as advertised so far. It has exceeded my expectations, and I think we're still scratching the surface.

PROS

It is intuitive and easy to setup. Easy to integrate with our web site. Seems to have features to support everything we can think up.

CONS

There are features that don't work the way I would have expected. Not saying they're the wrong way, but it takes some time and experimentation to get a solid handle on everything. That said, I wish I could create test accounts and delete them when I'm done. I mean REALLY delete them. Also, it would be nice to associate specific RhinoSign waivers with memberships. Also, I would love to handle membership contracts and waivers separately with RhinoSign.

Vendor Response

Hi Ross, thanks for sharing your thoughts on RhinoFit! We're so happy to hear the software has enabled you to build up your gym and streamline operations. As far as any questions and concerns you might have, feel free to reach out and we would more than glad to help! : customerservice@rhinofit.ca -Team RhinoFit

Replied March 2019

Nicolaas

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

awesome software!

transitioning from Mindbody to Rhinofit was a little difficult but the customer service I got from rhinofit was great. Was never hard at all to get a hold of someone to help you.

PROS

it is simple to use and has everything and more that you need to start up your gym!

CONS

nothing really can i can bad about the system...

Reason for choosing RhinoFit

Vagaro did not have 24/7 door access control and gymmaster did not meet all my neeeds!

Reasons for switching to RhinoFit

Mindbody was way over priced! i got everything and more from rhinofit for a lot less in cost!!

Jason

Sports, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed February 2021

Better products for cheaper are out there than this bug-ridden mess.

We moved to rhinofit because they were cheap, and it was a huge mistake. They offer no help with setup, and it's convoluted to the point where it seems to want to sell you on paying them to set it up for you. Customer service isn't very helpful.

PROS

The SMS feature was nice. Technically speaking it has a wide range of features, even if the implementation of those features are poor.

CONS

UI is confusing and you will constantly make a tiny error that resets an entire action you were performing. There have been almost no feature updates since I joined, and it feels dated and behind the times. The help documentation is useless. I've lost entire emails I've written up because of their UI being so bad. There's no record of the emails you've sent from the system. The reporting functions are way too basic and extremely confusing to use. Memberships are a hot mess - if you want to make a change to a membership, like modifying your pricing, too bad. You need to create a new membership and then go into each of your members and apply the new one, because even if you make a change to one people are already using it doesn't apply to existing memberships. They also don't tell you until you sign up that you have to use their payment processor - you can't use square or stripe or anyone else with reasonable rates. If you don't want to use their PP? They charge you double the cost each month. The payment processor is a joke and makes you jump through hoops that were designed in the year 2000, even requiring you to go through "PCI training," which is a technology compliance for developers, not for gym owners. Finally, if you get sick of rhinofit and want to quit...you learn you're locked into a 3 year agreement with the payment provider, it costs $400 to cancel it, and if you cancel rhinofit but not the PP agreement they'll charge you each month regardless.

Reasons for switching to RhinoFit

Rhinofit was cheaper, and I didn't think it was possible to be as bad as triib. I was wrong.1

Joanna

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

RhinoFit Software

My overall experience with RhinoFit has been excellent. My gym has been open for approximately 6 months, so there is still much to learn. Everyday I am expanding my knowledge of this software's capabilities. Having direct contact to members, and connecting with social media platforms has been beneficial.

PROS

This software is easy to set up and use. I created my own account and designed it specifically for my needs. I have had great support from the RhinoFit Software team, they are always polite and helpful.

CONS

Starting from scratch is difficult, but it needed to be done in order to grow a small business into something more.

Reason for choosing RhinoFit

I chose RhinoFit because it fit my needs perfectly. The other products were either too expensive or had features that were not needed.

Jesse

Health, Wellness and Fitness, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Quality software for the price!

Other than the con, I can overlook it and still think this is a good product!

PROS

The price can not be beat. I have worked with perfectmind and they are a nightmare to deal with. Rhinofit answers all my question at a timely manner.

CONS

That you have to manually go into a person profile, type in the product they are buying, figure out what the cost is before tax, then add the 8.25 tax, and then press another button to charge them with a debit/ credit card or a EFT.

Reasons for switching to RhinoFit

Expensive and Rhinofit essentially provides the same product.

Vendor Response

Hi Jesse, Thank you for your feedback. Fortunately, we can calculate the tax for you in 3 different ways, you can have tax included, tax calculated for you, or no tax. You go to orders > add orders > Add the Members name and charge it to their account. Let us know if you have any questions! Team RhinoFit 1-866-858-0304

Replied September 2019