About Calibration Management

Indysoft Calibration Management is a hybrid maintenance management solution that caters to businesses of all sizes across various industries such as aerospace, aviation, manufacturing, research and more. Key features include compliance management, multi-station management, asset management, label printing, due-date tracking and statistical-data reporting.

Indysoft Calibration Management offers users a process-modeling engine that allows them to re-configure the event-driven workflows with checkpoints, rule sets and documentation at various points along the equipment path. It also provides users with a centralized dashboard, process flowcharts, foreign-language support and multiple views and sessions.

Additionally, IndySoft Calibration Management suppo...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

63 Reviews of Calibration Management

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(43)

43

4 stars

(18)

18

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 63 results

January 2018

Michael from Cincinnati Precision Instruments

Verified Reviewer

Company Size: 11-50 employees

Industry: Mechanical or Industrial Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

IndySoft has revolutionized our ISO 17025 metrology lab and keeps us organized and flexible.

Customizable business workflows, enhanced customer management, comprehensive asset tracking histories.

Pros

We have used IndySoft for the past 10 years to fully manage our ISO 17025 commercial metrology lab as we service a very large and diverse customer base nationwide. What we like most about the software is the ability to completely customize our workflows to mold the processes around our business, rather than conforming the business to how the software operates. The capability of fine-tuning the customization with custom scripts and programming is unmatched by any other calibration software we've come across. The support from all staff, consistent software updates and fast response to any issues has never faltered over the years, and we remain confident that IndySoft is the best solution for our business needs.

Cons

For some of our users who are less technically-inclined, the software can seem daunting for performing what might be considered basic functions. Tasks can sometimes be buried under a deep layer of menu options but with the recent addition of a fully-customizable Dashboard interface, these tasks can be more exposed as needed for ease of access. As with any software updates, occasionally bugs are introduced that did not exist in prior versions. Most often, these bugs are minor but we will occasionally encounter bugs after updates that adversely affect our production. Luckily, given IndySoft's responsiveness, these issues are usually quickly addressed and rectified in a reasonable time frame. Given our experiences, we approach every published update with caution and maintain a test environment in order to fully vet each update before deployment to production.

Response from IndySoft

Replied January 2018

Hi Michael! Thank you so much for the 5-star review! We appreciate you taking the time to write a detailed review to let others know about your experience with IndySoft as a long-time customer! -Heather

August 2020

Matt from In-Cal

Company Size: 11-50 employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Commercial Calibration Lab

Commercial Calibration Software is the back-bone of a calibration lab, and every employee here uses it daily. I'm incredibly happy with the decision to move to IndySoft, and I would recommend it to anyone in a similar industry.

Pros

The best thing about this software is the team that comes with it. By design the software is built to be customizeable, so set-up is a process. The implementation team at Indysoft has been unparalleled from the very beginning. With their help, I was able to configure a software package tailored to my lab that felt like it was built from the ground-up for my company.

Cons

There is an answer to every problem I had, but a few more pre-built default layouts that showcased "intended-use" cases would be a welcomed addition.

Reasons for Choosing Calibration Management

Upfront cost and per-license scalability made us start looking at Indysoft. The customizeability and support/implementation team convinced us it was the right choice.

Response from IndySoft

Replied August 2020

Hi Matt! Thank you so much for the awesome review. We know we have a great team, but it is so wonderful to have our impressions reinforced by our customers! I will definitely be passing your praises on to our implementation team! Have a great weekend! -Heather

December 2017

Richard from Northstar Calibration Inc.

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

4.0

December 2017

We are still experiencing problems with backups and templates.

Pros

It does have many feature that we ares still learning about. For the most part it seems pretty user friendly, but in all honesty, my limited experience with these type of applications I have nothing to compare it to.

Cons

Seems to be unstable. We have templates that seem to change on their own or test point even disappear.

Response from IndySoft

Replied December 2017

Hi Rick! Thank you for taking the time to do a review, we appreciate the feedback as we are working on continuous improvement. Our software is very stable, so I think there may be some unique circumstance happening in your situation. Henry with support is going to be reaching out to you to see if we can get to the bottom of the issues you are having. Happy Holidays! -Heather

August 2020

Adam from Integra LifeSciences

Company Size: 1,001-5,000 employees

Industry: Medical Devices

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

IndySoft Review Aug 18,2020

Overall this is going to make a huge improvement to our calibration process. Very happy with the software and the employees at IndySoft so far.

Pros

I like how you can customize the software to meet your sites needs. Implementation support is very knowledgeable and helpful in setting up the software with you.

Cons

I would like to see a chart on the homepage showing due, past due, and not due. Cloud-based software isn't fully 21 CFR Part 11 compliant without making the appropriate changes to the settings.

Reasons for Choosing Calibration Management

Customization to meet site needs. Also, our main calibration vendor uses IndySoft.

Response from IndySoft

Replied August 2020

Hi Adam! Thank you so much for the wonderful 5-star review! As info, we are working on a KPI dashboard for the Home screen that will have the data you are looking for - should be out sometime this year, so stay tuned! Take care, Heather

August 2020

Jerome from American Gage

Company Size: 11-50 employees

Industry: Defense & Space

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

5.0

August 2020

If you like customization a lot this is your software

Using Indysoft 10 years ago is different than using it now since they really stepped up on their support. With so much available to learn on the software now they have built a library of information and they reach out using YouTube videos and tutorials which helps a lot.

Pros

Software can be tailored to whatever unique needs or applications you may have. Most software out there can be limited to whatever is canned by the designers. Indysoft is different in a sense that data can be exported in so many different ways and can be integrated to other software such as MetCal or Quickbooks but it requires familiarity with SQL to fully use its potential.

Cons

If you are the type of user that wants something basic to run your process out of the box then you might not like this very much. You will love this if you're familiar with coding since it's a very powerful software that needs steep learning curve.

Reasons for Choosing Calibration Management

Flexibility and customization

Response from IndySoft

Replied August 2020

Hi Jerome! Thank you so much for the awesome 5-star review! As a long-time user, we appreciate the acknowledgment of how far we have come over the years in terms of support. That has definitely been a focus of ours over the past couple of years and it is good to hear that is showing! Take care, Heather