eWorkOrders CMMS vs Housecall Pro

RATING:

4.9

(90)

eWorkOrders CMMS has 90 reviews and a rating of 4.91 / 5 stars vs Housecall Pro which has 2783 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (90)
4.7 (2783)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
March 14, 2024
April 24, 2024
Pros/Cons
  • Pros

  • Every time we reach out with questions the EWorkOrders team responds very quickly and helps us get what we want out of the program.
  • The software facilitates a great way of communicating in a decentralized organization to ensure items are completed in a timely fashion ensuring a quality product for our customers.
  • Cons

  • The only con for us is because eWork Orders is a cloud based system we can't use it for problems involving internet or power outages.
  • There is no partial item count (ex. Received 2 of 3) on the purchase order record if there is a partial receipt.
Read all user reviews
  • Pros

  • Housecall Pro helps facilitate the scheduling, dispatching and invoicing of all our customers. Easy to use and it is nice to have a data base, historical record of each customer to easily go back to.
  • I like ease of use, price and the great customer service & support. I had looked at & tried other software but this one fit all of my needs.
  • Cons

  • No real problems but the interface is kind of boring. But that is just being nitpicky.
  • Users on Facebook complained the software lags and cannot find customers in database for 5 minutes because of the the large number of customers in their system.
Read all user reviews
Pricing Range
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1 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos