Jobber vs Officetrax Facilities

RATING:

4.5

(749)

Jobber has 749 reviews and a rating of 4.47 / 5 stars vs Officetrax Facilities which has 38 reviews and a rating of 4.08 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (749)
4.1 (38)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 12, 2024
December 13, 2021
Pros/Cons
  • Pros

  • Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.
  • Jobber streamlines the whole process of dispatching, time tracking, and invoicing and exports the info to my QuickBooks. Excellent customer support as well.
  • Cons

  • Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.
  • I really don't have any major negative complaints on this program, once I learned the set up and got used to it.
Read all user reviews
  • Pros

  • Great support staff and ease of use. The reporting capabilities satisfy our customers and allow us to teach them the process.
  • We like that Office Trax is easy to use and you can get out what you put into the system. Additionally, we like the Customer Service we get from our Account Manager.
  • Cons

  • Limited browser interface platforms make it difficult to access from tablets or cell phones. Mobile access is somewhat limited.
  • When working in invoicing sometimes it just cuts out or it becomes slow and you have to wait to make entries.
Read all user reviews
Pricing Range
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$
$
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos