About Snapfix

Snapfix is a mobile and web-based platform that uses photos, videos, messages and traffic lights to keep teams organised.

With Snapfix, team members can instantly capture and report issues or faults, assign the tasks to appropriate personnel internally and gain full visibility into the progress of getting that problem fixed. It uses a simple traffic light system, allowing supervisors to see whether a task is in the red category (not started), yellow (in progress) or green (completed).

Snapfix was initially built for the environment and building management industries but is designed to be used in any situation and can even be used personally for free.


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

29 Reviews of Snapfix

Average User Ratings

Overall

4.88 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(15)

15

4 stars

(0)

0

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

July 2021

Kevin from Midleton Park Hotel

Company Size: 51-200 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Easily Manage your Property with Snapfix

Snapfix has allowed us to report and track any maintenance issues that arise easily and efficiently. It is a platform to track regular planned maintenance and annual servicing reminders. You can also use it for daily fire walks, monthly fire compliance checks and annual reporting to the fire officer when needed.

Pros

Easy to use and implement Multiple uses such as: Tracking Maintenance, Reporting Issues, Fire Compliance, Health and Safety Compliance, Touch Point Cleaning Great support structure from the team in Snapfix

Cons

The app has become much more user friendly in the time since I first started using it. Great continuing development to make it practical.

June 2021

Eoin from Harbour hotel

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Excellent tool backed up with excellent support

Very positive experience from the outset. For our fire walks it is an invaluable tool. The maintenance tasks have allowed us to streamline where maintenance issues are logged and avoid any issues been missed

Pros

We have been using Snapfix for almost a year. Initially we used it for our daily fire checks/walls but have since expanded its to include maintenance tasks and covid cleaning monitoring. Installation is very straightforward and the Snapfix team is on hand every step of the way

Cons

The only con is a recurring issue with our fire check daily tasks nit loading periodically. Issue is usually resolved quickly by Cistome success .

Reasons for Choosing Snapfix

Recommended by sister hotel

June 2021

Fidelma from Actons Hotel Kinsale

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2021

Hotel Maintenance

Pros

Easy to use. Traffic light system. Pictures explain a thousand words.

Cons

Maybe add a priority feature - Urgent, not urgent, routine.....

June 2021

John from CCS Limited

Company Size: 2-10 employees

Industry: Executive Office

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

At least a building management tool that does everything we want, simple to use and great value!

Couldn't recommend Snapfix more! Saves us hours of administration everyday and nothing slips through the cracks! Really intuitive interface so didn't even have to train our staff

Pros

Simple to use but yet comprehensive. Everything you need and accessible to all staff no matter their technical proficiency.

Cons

Nothing, very happy with everything.

Reasons for Switching to Snapfix

We needed a centralised platform for all our building management and whilst WhatsApp is perfect for Chat, Snapfix is perfect for Task Management

June 2021

Manoj from The Johnstown Estate Hotel & Spa

Company Size: 201-500 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Review by Manoj

Its an amazing tool. Should link with Property management system opera

Pros

Easy and can complete the task quick. It also got web access to control and check the status of the task

Cons

Battery drains in mobile if software runs full time

Response from Snapfix

Replied June 2021

Thanks for taking the time to share your feedback with us Manoj! It means so much when our best customers share their experiences. Integrating with other management systems is on the roadmap so we'll definitely consider Opera. Thanks for the recommendation!