Airtable
About Airtable
Awards and Recognition
Airtable Pricing
Airtable offers 4 pricing plans. Free: $0 per user/month for 1,000 records/base, 1GB attachment per base. Team: $20 per user/month for 50,000 records/base, 20GB attachment per base. Business: $45 per user/month for 125,000 records/base, 100GB attachment per base. Enterprise: To receive an accurate quote, contact Airtable directly. Airtable also provides special plans for nonprofit and education organizations.
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Free version:
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Most Helpful Reviews for Airtable
1 - 5 of 1,921 Reviews
Onome
Education Management, 1 employee
Used unspecified
OVERALL RATING:
4
Reviewed March 2024
Airtable Review: Bit of a Learning Curve, but Worth It!
Duncan
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed November 2023
Must-Have Blend of Spreadsheet and Database
Airtable is fantastic. I've made it a part of basically every publication and content hygiene process we have, and have recommended it to all our clients. If you work in marketing, this tool should definitely be at the top of your software stack.
PROSAirtable has been a genuinely game-changing piece of software for my business. I can't think of another tool that makes managing the content lifecycle so effortless. The way you can organise bases, set up automations, and easily manage everything from social media to email campaigns to content assets is exceptional, to the point where I've made it an integral part of our content processes with clients.
CONSOverall, Airtable is an excellent tool. If I was being picky, the two negatives that have stood out to me are the pricing (it gets quite expensive if you have multiple users working in a base) and the fact that it's not great at certain types of data management due to the way records work. You can't necessarily replicate everything you can do in Excel/Sheets here; it's much better as a way to track and manage assets than as a mathematical tool.
Reasons for switching to Airtable
Excel is an incredible tool, but it can't manage content assets in quite the same way as Airtable does. (Airtable also has a much cleaner, more attractive interface.)
Ali
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Airtable Streamlines Client/Agency Collaboration
We have also used Airtable as a database for clients -- it's a great collaborative tool and has more flexibility than Google Sheets/Excel.
PROSAirtable makes it easy for our agency to collaborate with clients on content management. Previously, we used Asana but the client could see too much into our internal back-end and collaboration. Airtable allows clients to see the front end, as well as submit revision request. This creates a cleaner, more professional experience for our clients.
CONSIt has come with a slight learning curve, but if you take the time upfront to determine the most efficient ways to set up your bases; the time it takes to set it up/learn is minimal compared to how much time it will save you long-term!
Reason for choosing Airtable
Airtable was the most versatile! It allows us customize each base for each client depending on their unique needs!
Reasons for switching to Airtable
We made the switch to create a better connect management and approval system for our clients!
shivani
Biotechnology, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2024
Managing projects/tasks with airtable
It has been very useful so far for scheduling and tracking events for later scheduling. However, I spent a lot of time troubleshooting and trying to figure out where the features were and how to best use them.
PROSThe workflow tracking and creating different project workspaces is a great feature. It even comes in handy to create calendars that can be linked to each cell in an airtable view. This allows keeping multiple events at the same location, especially when scheduling events.
CONSThere are a ton of features, and it is a potent tool. However, the ease of use is not great, being lower on the scale for user-friendliness. It is not very intuitive, especially when someone is just starting to play with it. The tutorials become a must to watch when setting up workspaces for the first time.
Reason for choosing Airtable
Airtable was the 1st product that I used that is specially designed for project management and event scheduling
Katie
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed October 2023
Downhill
I have been an Airtable user for years, and have always been impressed with its ease of use and the pace of improvements to the product itself.
CONSAirtable has recently suffered from a lack of customer support while simultaneously (in my experience) a higher rate of usability issues/bugs. Now, they've changed their pricing structure to revoke email support from the lowest priced tier. They expect users to be able to solve their own problems via the community discussion boards and less-than-sufficient/often outdated self help articles/pages. If there was a robust library of documentation, this might be acceptable, but there is not. We might consider upgrading to the higher tier of service, but I have submitted at least 5 contact forms to speak with a salesperson, but have not received any outreach from their sales team. I suspect we will have no choice but to abandon Airtable, since we use it for critical business operations and cannot risk having it break without any customer support to troubleshoot, but also we have been unable to get in touch with any salesperson to upgrade to the higher-level accounts that come with email support.
Reasons for switching to Airtable
Better pricing, better product, better support. All now moot.