Box vs Dokmee ECM

RATING:

4.4

(5315)

Box has 5315 reviews and a rating of 4.39 / 5 stars vs Dokmee ECM which has 89 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (5315)
4.7 (89)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 4, 2024
October 26, 2023
Pros/Cons
  • Pros

  • Great to securely store and share files, ease of use, customer service is excellent, very niche features, Value for money.
  • A great place to keep all your files, good for collaboration between multiple employees, recommend using the box sync app to quickly move files around with ease.
  • Cons

  • Box can crash randomly and can be a bit confusing to use for first time users.
  • I have a problem that when i upload sometimes it stops and doesn’t go on, so i have to cancel and upload again.
Read all user reviews
  • Pros

  • It's secure and reliable tool in this segment and also user interface is very user friendly and does not require any kind of training and customer support is very helpful.
  • The management software has a good integration with various other applications. It also has wide range of management features along with multi-language support.
  • Cons

  • Limited integration: Dokmee ECM may not integrate well with other software systems that an organization is already using, which could impede collaboration and efficiency.
  • The main downside of using Dokmee ECM is that the customer support is lacking. There is no live chat option available and the customer service team takes a long time to respond to inquiries.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos