Box

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Ratings & Reviews

Overall Rating

4.31 / 5 (3,624)

4.67 / 5 (15)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

July 1, 2020

July 24, 2019

Pros/Cons

  • Pros

  • Awesome product super easy to use. Love how I can keep everything everywhere. Well worth the cost. :-)

  • I love how simple the interface is, this product is EASY and user friendly in every way. i have never had an issue with this product.

  • Cons

  • Box is now a flawless program, but the then used to lag behind due to slow internet connection.

  • Browsing tends to be slow at times and users that are not in-house are given read-only access to the files library, but Box remains an excellent robust solution for my needs.

  • Pros

  • The implementation / conversion was easy. The user interface is very intuitive. Uptime is 100%. Customer service is the best!

  • Ease of use. The system is easy to navigate and customizable. Excellent customer and product service.

  • Cons

  • I manually upload and approve of content. Have to stay on top of deadline so the documents remain useable.

  • Narrowing down the list of search responses can be a bit difficult.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

How it's priced

Box users pay either a monthly or annual subscription fee for each user login. It is a cloud-based solution.

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Contract Term

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Upfront Costs

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Recurring Costs

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Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

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Number of times our advisors have recommended this product

(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots

Support

Phone Support

Phone support available through purchase of support plan.

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Online Case Submission

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Online Support Options

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Training

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