DocStar ECM

RATING:

4.0

(99)

About DocStar ECM

DocStar Enterprise Content Management serves large and midsize businesses across all industries and provides tools to upload, store and share documents in a variety of formats. Cloud-based and on-premise versions of the software are available. Users can capture and upload content using desktop computers, smartphones, tablets and multifunction printers, and the cloud-based version of the software allows users to upload content anywhere there is an internet connection. Supported file types include standard document formats such as .doc and PDF, as well as .wav, .jpg, .html and more. DocStar helps users comply with document retention and records management policies. Other key features include version control, user-based permissions to control access to files and ...

DocStar ECM Pricing

Contact DocStar for pricing details.

Starting price: 

$47.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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DocStar ECM Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for DocStar ECM

1 - 5 of 99 Reviews

Billy

Legal Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

DocStar Has been a Life Saver

We store both not only client information, but also our own business support documents. The overall experience has surpassed all expectations. [SENSITIVE CONTENT] and [SENSITIVE CONTENT] are Super-Stars in this business..

PROS

DocStar integrates with many programs, including various email platforms and PDF editors. Our users have not problems accessing and using the software when out of the office. The dependablility of the platform is awesome. The User access and passwords make it both easy to use and easy to control. In the 15 year plus that we have been a DocStar customer, it has saved us time, effort and money. In addition, our clients have been very impressed with our ability to gather, retain and send files to them.

CONS

There were times in the past, when DocStar would do updates that negatively affected our ability to use the software and it would cost several hours of "down time". In the most recent years, this seems to have been mostly resolved.

Reason for choosing DocStar ECM

[SENSITIVE CONTENT] gave a great presentation and earned my trust immediately...-+

Brent

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2017

An EDM system with great value, web enabled with heavy workflow focus

Data entry automation for AP and AR, matching, routing of Invoices and sales orders and ease of finding documents. Version control comes standard and integrates very nicely with MS Office

PROS

Base system comes with lots of standard features such as records management document workflow, zone ocr, content searching, approval routing and audit trail. The product is browser based so can support Apple/ios environments and be easily placed on premise or in the cloud. Support for multiple companies, TWAIn or ISIS scanning. Batch importing thru email, hot folder, xml or csv comes free. Full MS Office integration and virtual print driver come free. Lots of great options at an affordable price point

CONS

Looking forward to new rebranding in the 7.16 version , not a fan of the old logo and color pallet

Vendor Response

Thank you for the review Brent! I'm glad you like our new branding and I'll be sure to let the Product team know you're on the lookout for it in the product!

Replied August 2017

Susan

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed October 2022

Need Viewer to work with Epicor Kinetic windows using passwordless single sign-on

We are automatically attaching our Part drawings along with purchase orders to outgoing emails to suppliers. We are auto attaching documents (Commercial invoices, etc.) from QuickShip to the Customer Shipment Entry window in Epicor.

PROS

Love that we can have Epicor place documents into ECM and also pull documents from ECM to be sent on emails with Advanced Printing. Also that we can place records into ECM and they will auto attach to Epicor.

CONS

**** WE REALLY NEED THE VIEWER TO WORK FOR EPICOR KINETIC WINDOWS USING PASSWORDLESS SINGLE SIGN-ON. **** It worked in Classic but does not work in Kinetic windows. *Drag and Dropping documents into windows no longer works in Kinetic *The user interface is really not intuitive.

Reason for choosing DocStar ECM

We wanted it to integrate with Epicor

Reasons for switching to DocStar ECM

Epicor made the switch

Kelly

Banking, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2017

Eclipse Evaluation

I use Eclipse almost daily in our loan department. It is a awesome way to scan all our client info. This is a great tool for us in our department to not have to go into our actual file room every time we have an issue. It is also great when our auditors to come in and evaluate us, The only thing I ever seem to have an issue with is moving something or emailing a document. Other than that this a great tool to have.

PROS

The easy access to our customer files.

CONS

Often have problems trying to move or email a document.

Vendor Response

Thank you so much for the review Kelly! We are happy to hear that eclipse is helping your team achieve greater productivity and efficiency. Feel free to reach out to support if you continue to have issues moving or emailing a document. There may be a simple fix for that! If not, you can always submit a Betterizer and our product team will review and prioritize when improving the solution. You can reach support at 1.866.243.2240. Also check out our Micro Lessons on CareCentral - the answer may be there. Dawn DiLorenzo Digital Marketing Manager

Replied February 2017

Mike

Automotive, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

ECM for Manufacturing

The experience with the latest implementation was very positive. The consultant provided by Epicor was very knowledgeable and great at implementing. Getting the right implementer is key.

PROS

The flexibility of the Workflows. Search Capability. Additional uses.

CONS

Difficult to learn to develop workflows.

Reasons for switching to DocStar ECM

We Switched to Epicor ERP from SAP