Google Docs

RATING:

4.7

(28134)

About Google Docs

Google Docs is a web-based document management application designed to help users create and edit documents in real-time. The platform allows employees to collaborate with internal and external stakeholders, add comments and access custom templates for resumes and project reports via a unified portal. Google Docs offers a variety of features such as activity tracking, data export, document generation, file sharing, secure data storage, project management and more. It enables professionals to format text and paragraphs, embed photos, add links and modify fonts. Additionally, it lets managers highlight text, accept or reject suggestions and interact with other users using the chat functionality. Google Docs is available to users for free and on monthly subscriptions. Su...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Google Docs Pricing

Professional office suite with 30GB storage

Starting price: 

$6.00 per month

Free trial: 

Available

Free version: 

Available

Google Docs file

Google Docs Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Google Docs

1 - 5 of 28,006 Reviews

Sarah

Education Management, 1,001 - 5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2021

Docs in K-12

User Profile

Olga

Verified reviewer

E-Learning, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Great alternative to online blackboards and note-taking apps!

It is just "Oh my goodness!" Stupid simple and immensely inspiring! Useful. Helpful. Adorable.

PROS

User-friendly, flexible, responsive, customizable and overwhelmingly great! Easy-to-use on Linux OS (my OS - Ubuntu Budgie 18.04.5 LTS (Bionic Beaver), I am a PC user). I really like their multiple functions, such as: creating complex documents with tables, different splendid fonts, background colors, in bold and cursive fonts. Flexible and comfy using bullet points or ordered listing, page numbering, first-line indentation, interline spacing. Adjustable using hyperlinks and styles deleting. It is fast and easy to create, share and delete documents, modify them, download and save in .doc or .pdf. It is absolutely free, stable, secure and trustworthy service which is indispensable for e-learning, edutainment, studies, research work and online tutoring. Besides, you can use this spectacularly simple service as a note-taking app or even a draft of your blog or bullet journal! Whatever you want to type down: bucket list, to-do list, grocery list, motivation letter draft, CV or resume, it is always comfy, flexible and useful! Easy to use, easy to customize, easy to modify, save, download and delete! I have not mentioned other functions as inserting some files (pictures) or creating slides or optical character recognition, but I have never checked these functions, that's why I have described just common functionality which is pleasant and helpful for any task completion! As I said: it is smart, simple and impressively good! I am really grateful that such a service exists.

CONS

Well, for some weird reason I cannot check for sure how OCR works there. Besides, my hardware is a little bit outdated, that's why something like "inserting pictures" might malfunction on my OS.

Reasons for switching to Google Docs

I needed something cutting-edge, stupid simple, easy to modify and implement, cheap and customizable. Moodle System required a good hosting, server and it was often quite difficult to create, demonstrate and save content for my students.

Belkin

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Super easy love it

PROS

It is super easy to use and makes it easier when sharing documents to anyone with is not with you.

CONS

Nothing to dislike, It makes it easy for anyone to understand and use.

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2019

Certainly performing well...

While the program isn't perfect, Google Docs is by far the most easily accessible and widely used word editing programs. It excels at what it needs to do, but lacks on what it could do.

PROS

To start, Docs get's everything you need done. Editing, typing, sharing—it's all easily done. In a school or work environment, the commenting mode and ability to share documents easily makes working extremely efficient. In comparison, a traditional document editor would require you to manually send the file, have the other party edit it, then send it back. In docs, being able to instantly see any edits or comments another person makes is a huge time-saver. Docs is also extremely compatible with other types of files, and even can transcribe PDF files. It's also capable of converting your current doc into other formats, which is helpful since you won't have to use a third-party website/application to do so. While being a common feature in other editing programs, the auto save feature is handy, as it saves every time a change is made, even if it's just a single letter. On top of that, Docs also stores previous versions of your document, which I personally found very useful when back-referencing older revisions of essays and other papers. Lastly, Docs runs constant grammar and spelling checks, which is great for when you are typing in a rush and misspell a word or type something out awkwardly. Not only that, but the detection is always improving, and is even able to detect proper nouns (like names) and recognize that they aren't spelled wrong because they are meant to be spelled that way.

CONS

Despite it's strengths, Google Docs holds a few annoying points. A major disappointment lies in the lack of font support. While some of the major, non-standard fonts like IBM Plex Sans are available, a majority of the fonts that are available aren't well-known or widely used, which led me to using the same 4-5 fonts over and over again. There is no option to add third-party fonts either, which isn't ideal for those of us that have a selection of them on our computers. Despite Doc's simple design, it's actually a huge resource hog for both internet bandwidth and RAM. While it may not be noticeable on a decent computer, it's especially noticeable on computers that aren't from the last 4 years or so. Loading Docs onto my laptop from a few years ago brought it to its knees, and forced me to use an alternative. While Docs has plenty of shortcuts for its most commonly used tools, not every tool has a shortcut. On top of that, there are no options to bind our own shortcuts to a tool, which is a huge problem for those of us that have to write heavily formatted, non-traditional styled documents. Lastly, table creation and editing in Docs is still yet to be ideal. Each line in a table is treated as a separate line, meaning that you have to either edit each line or all the lines at once, which makes it inconvenient to create visually appealing tables.

Arthur

Research, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed February 2024

One of the best out there, but should leave the physical world behind!

PROS

Google Docs is almost unparalleled when it comes to document creation and sharing! The ability to add comments, go into feedback mode, make tasks from comments, are all crucial and things I use weekly if not daily. I love how by default margins and page breaks are gone since it's rare we need to print things at this point.

CONS

I think Google Docs could go even further into the world of digital-only files. One thing I would LOVE for them to implement are collapsible sections so that documents are much easier to navigate and scan through. If I have three massive sections to a Doc, I'd like to hide the other two to focus on the one I'm working on. Also please implement a Latex integration for math and rich text in the form of code blocks.

Reasons for switching to Google Docs

My current lab doesn't use Dropbox! The last place I worked at did!