IBM Enterprise Content Management Software
IBM Enterprise Content Management (ECM) is a software suite that can capture, protect, activate, analyze and engage with content, both structured and unstructured. It is suitable for companies with more than 100 employees and is suitable to any industry. Both on-premise and cloud-based deployments are available.
IBM Case Manager provides process controls, access to analytics and dashboards as well as industry-specific business partner solutions. IBM Datacap is a capture portal that transforms various forms of documents entering through multiple channels including mobile, multi-function peripherals (MFPs), e-mail and fax.
IBM StoredIQ and StoredIQ for Legal provides an in-depth assessment of unstructured data where it resides. IBM Content Manager OnDemand uses the enterprise archive to feed analytics. It is a high-volume enterprise archival and retrieval solution optimized for all documents of record, as well as internal reports. It also enables electronic capture of reports, policies, statements, bills, explanation of benefits and other customer correspondence. IBM Content Foundation delivers full content lifecycle and document management capabilities to promote wide enterprise content management adoption.
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Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8
8 Reviews of IBM Enterprise Content Management
Tim from KSU
Specialty: Other
January 2016
January 2016
Faculty Professor
Likes Best
IBM is a large company and has a complete suite of software and services. IBM also has wonderful support team
Likes Least
It does not address specific needs of our ecosystem. It also is not very intuitive and at time difficult to use b
Recommendations
Make sure it fits into your ecosystem this is very important
Eugeni from Softeq
Specialty: Software / Technology
October 2015
October 2015
A reliable solution for a enterprise-level company
Likes Best
Platform is easily adjustable, has wide out-of-box capabilities of operating and integration. It allows to solve many hidden sub-problems that may be not obvious while developing a new ECM system. here's where File Net has you covered and good practices were already implemented before. IBM FileNet has a great set of connectors for data migration to and from Adobe, Cofax, XML import/export; perfectly works with Oracle, DB2, MsQL databases, IBM WebSphere, Tomcat application servers, allows to configure data model and user permissions as detailed as you may need.
Likes Least
Some components of platform cannot be modified so creating system architecture should be performed carefully to avoid future support difficulties. For some configuration you may need experienced IBM FileNet specialists because platform has its specific. Support and maintenance of the system also should be well prepared to easily detect problems in future (good logging mechanism, user activity journal, reporting, export configuration).
Recommendations
Should be customized by qualified personnel as has a lot of customization points that are not obvious for a regular IT administrator or software developer.
But if in right hands - will help to solve many business problems related to storing huge amounts of data with easy access to any of it anytime, document workflows for approval process or exchange formal paperwork, flexible permissions configuration.
August 2018
August 2018
Not the best ecm software but it does it's work
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
It has good interface, nice tool for managing documents and metadata, it can be integrated with other platforms
Cons
I have looked and didn't find like a cellphone app to use it without having to acces it from the computer
Frank from Enigma Technologies
June 2018
June 2018
It's one of the best ECM products available
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
It's a very stable product that's easy to use. It's also very scalable and can be easily customized to meet specific needs
Cons
Installation of the product is very complex to carry out. Even though it's easy to use, learning takes time. Lastly, it's very costly to setup
March 2018
March 2018
High Quality IBM Product
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
You are aboe to customize based on business requirements of every organization. It's flexible and secure
Cons
Install and configuration is complex, it's a complex tool to learn and the cost is high so tha is a disadvantage
Gerson from TECRA TECHNOLOGIES
February 2018
February 2018
Best Content Manager in the Market
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Always remind that content is the currency that fuels and funds digital transformation
Pros
It's a product easy to use and easy to admin. Setup and support are key factors to select a product. I highly recommend it specially if you are in the government or military. Average user adaptation is perfect for enterprise and mid-size companies.
Cons
Price is not cheap and for small businesses it's not a realistic solution. Not because it's bad but it's expensive compared with other content management competitors.
Shiva from GE
January 2018
January 2018
robust tool and platform for enterprise content management
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
ability to integrate enterprise content and manage them in a systematic fashion
Pros
this is one of the best ECM tools available in the market that can be leveraged by both medim and large organizations - it is fairly comprehensive and scalable, easy to be adminstered upon.
Cons
some times too many changes are being made by IBM in an upgrade/next version release and this can be a little challenging to cope with
Harisha from MRC Information Technology Inc
December 2017
December 2017
A reliable end to end enterprise DMS and BPM system
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
I have used this software for past 10 years and implemented this solution to multiple clients who have stored documents from multiple business units like HR, Accounts payable, IT, Contracts, etc. I have designed applications to allow access to documents only to certain groups. I have designed multiple workflow applications for HR help desk. document approval process.
Pros
FileNet provides both document management and business process management functionalities. FileNet provides robust out of the box tools for end users (IBM Content Navigator) and for admins(ACCE) to store and classify documents. It has a great set of connectors for data migration to and from Kofax, XML import/export, Emails, Sharepoint, scanners, file systems, etc. Perfectly works with Oracle, DB2, SQL, MSSQL databases, IBM WebSphere, WebLogic, JBoss application servers, allows to configure data model and user permissions as detailed as you may need. It provides tools to design workflow with integration with core applications.
Cons
Collaborating documents with external users force you to send the document via email or requires the external users to have FileNet license. Other ECM products solve this problem easily like Box.com. Cloud deployment is not well practiced.
