IntelligenceBank

RATING:

4.7

(73)

About IntelligenceBank

IntelligenceBank is a cloud-based Digital Asset Management (DAM) solution that helps businesses to streamline marketing processes. The solution gives users a way to control, centralize, create and distribute brand assets in the cloud, without the need for office file shared drives and email tracking for marketing/brand compliance. IntelligenceBank enables version control for files, the ability to email asset links (registered and public users), review options for marketing collateral (via an image carousel slider and PDF reader), lightbox collections, ways to share and embed media, metadata management, file watermarking, integration with multiple applications (via IntelligenceBank’s Universal Connector) and customizable dashboards to display file information releva...

IntelligenceBank Pricing

Small Teams: $ 5 - 10 K + Professional: 10 K + Enterprise: Ask Us

Starting price: 

$438.00 per month

Free trial: 

Available

Free version: 

Not Available

Digital Asset Management

IntelligenceBank Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for IntelligenceBank

1 - 5 of 73 Reviews

Anonymous

51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Great flexible system

PROS

We did a thorough feature requirement and vendor assessment before selecting IntelligenceBank as our Digital Asset Management system. It works with our network of dealers using SSO, is easy to setup and maintain with multiple agencies and internal teams, easy to find and search for images with the ability to crop/downsize and the ability to be used as a central image repo for our main product image database. The support team is very friendly and continues to ensure my projects and needs are met. The tool continues to evolve and excited to see where it goes from here.

CONS

The SSO was limited and couldn't share more than basic data, but with the new roll outs we've been able to get a solution that works better than our original idea.

Reason for choosing IntelligenceBank

SSO, web-to-print, image management, image sharing, dynamic image resizing of embedded images, video hosting and editing, complex permission structure, simplified pricing model

Reasons for switching to IntelligenceBank

Kentico lacked every feature we really needed, it's a CMS and is very different from a Digital Asset Management system

Omar

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

A true source of truth for all our assets. IntelegenceBank does the job!

We have had nothing but positive experience from the quick onboarding process, which we had expressed early on that we were on a tight timeline, and IntellegenceBank delivered. To the great team who supports us. We had initially tried a different DAM and had a very bad experience, they did not seem to know what they were doing over there. What a difference IntellegenceBank was! Like night and day, a vast improvement. I only wish we went with them from the start.

PROS

The ease of use The support we receive from the team at IntelligenceBank. They are valuable assets and treat us as partners, not really like customers. Help you come up with solutions to things you are trying to do. The interface is very user friendly.

CONS

Can't really think of anything, everything so far seems to be working as expected.

Reason for choosing IntelligenceBank

Acquia seemed like it was a bit of overkill, they also want you to use them as the host, driving the cost up significantly. We already have a host and were not interested in the additional product features. IntelligenceBank does everything we need it to, at or below our budget.

Reasons for switching to IntelligenceBank

A number of reasons, first and foremost, the lack of compatibility with the latest version of Drupal, after we were promised it was compatible. The support team did not feel very knowledgeable about the product and at times felt like they were just reading off a script. We would often ask a question and the scripted response we would receive often would not even address the question! The interface was clunky and not user friendly at all, there was no folder structure, something my team kept asking about. I could list a lot more reasons, but you get the gist. Most, if not all of these issues were not a problem with IntellegenceBank!

User Profile

David

Verified reviewer

Information Technology and Services, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed September 2023

You can check out any time you like but you can never leave

PROS

Document versioning and persistence links. Download assets at needed size and format.

CONS

Poor performance. UI. Bulk download constrained to 150 files, very slow. Migrating away from IB is painful and expensive. Company charges $2k to provide FTP access to files upon exit and won’t grant S3 access.

Reason for choosing IntelligenceBank

UI slightly better that SharePoint. Better preview support.

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Our solution to disorganization

IntelligenceBank has allowed us to get a better grip on what we have to use and help organize creatives to see what we can create next.

PROS

IntelligenceBank is the best software for organizing a wide variety of assets and information in a way that makes sense to our users.

CONS

The Print UI plugin has given us the most problems with getting our whole company to use IntelligenceBank.

Reason for choosing IntelligenceBank

It had more in-depth marketing tools that specifically help our department.

Anonymous

201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Above and Beyond Expectations

IntelligenceBank Digital Asset Management is helping our business differentiate our value from our competition by providing a self-serving marketing platform which allows our clients & customers to customize their own materials. This is a huge value add our clients receive when they work with us and IntelligenceBank is helping us go above and beyond because of their tool.

PROS

The IntelligenceBank Digital Asset Manager is a great tool by itself, but what really puts the system & IntelligenceBank apart from others is the knowledge and helpfulness the product team, their customer service and account managers all bring to the table. I personally have worked with people from all three of these teams and have never worked with more competent and helpful problem solvers. They made their system customizable for us and most importantly, easy to understand and manage! The asset manager tool itself is also exceptional. The main reason our company uses it, is for the great template editor/creation feature.

CONS

There are some features I would suggest improving upon in the template feature plug-in but really IntelligenceBank Digital Asset Management really allows you to fully customize their system to fit your needs, more so than I even thought they could.

Reason for choosing IntelligenceBank

IntelligenceBank had far more capabilities and customization of their product that we needed. Our company had a very specific problem we were trying to solve and IntelligenceBank gave us almost exactly everything we needed. We also felt like the user experience and interface of their template editor & platform was much more user friendly for our audience than other platforms and asset management solutions offered.