It's a gamechanger for our agency, and we plan on using them forever. The cost structure is unbeatable since it's based on seats rather than media storage limits, which will save our agency hundreds of thousands of dollars per year. This is by far the biggest cost saving per SaaS our agency uses. The DAM supports all the functions you would expect from a top tier DAM software, dynamic AI based tagging, proofing, large portfolio of media extension previews, extremely quick rendering, folder support with unlimited subfolders, meta data explorer/updater, and more. Its support for Google Drives makes it unique and adds huge value.

We took a risk with Pics.io, it seemed like a newer solution in the industry and it was significantly less then what the competitors offered in terms of cost. But, it met our goals and needs perfectly. We wanted a system that would be able to seamless collect all our client's assets, which we're currently being stored inside of Google Drives and more importantly Google Shared Drives. We did not want to significantly change our onboarding process and to keep it as is we needed to continue to use Google Shared Drives with our DAM software. I was a bit worried that it would be a ghetto implementation due to all the API work required to get software like this working, but it was flawless in the end. The biggest driver for us was cost. Since we are a full-service media agency, we produce terabytes of information in terms of videos, images, raw formatted creative, and even some rare formats like 3D. The cost to do this with other DAM's would be easily 5-6 figures per month since we would need to pay by the GB. The ideal solution for us would be to use our Google Drives since we have UNLIMITED storage. Pics.io was able to deliver a fully working DAM with dynamic creative support and previewing using our Google Drive storage saving us hundreds of thousands of dollars per year. I think it would be impossible for any other DAM to compete with this solution on cost and functions. - Cost - Integration with our Google Drive's and Google Apps - Ease of Use - Support - Functionality

At first, some less common formats like PSB (Large Photoshop Files) did not have support at all for previewing and some larger PSD's failed to preview. This would have been a major issue for us, since the entire reason we decided to go with a DAM over just a Google Drive was to be able to quickly preview media files in mass. Pics.io was able to quickly fix these issues and add FULL support once we reached out to there support via LIVE CHAT! This was huge for us, since it's rare to have a SaaS turn around feature requests within a day or two on demand. Overall, support has been nothing short of exceptional! Second issue, which hasn't been fully fixed yet, is the AI scanning / tagging of assets sometimes seems to fail with some formats. They have been working on making this better, so I'm not overly worried about it and it's not a hugely important function for us. For the most part, it works well. Overall, Pics.io has been able to resolve any issues we experienced. As a DAM, it works very very well.

My overall experience with Pics.io has been positive.

Pics.io is an easy-to-use tool at a modest price-point. It was easy to implement since it syncs with Google Drive. It was not intuitive at first, but I quickly got used to the interface. The customer service is great. There's always a representative available within minutes via their chat, and they help me resolve issues quickly. Overall, I'm happy with the software.

The Pics.io web views are not as customizable as I would like them to be. The asset inbox cannot be customized, so we can't use it for external stakeholders, since it's not brand-aligned. The AI feature is not great at identifying keywords for assets. It could be improved.

I used Pics.io for my personal photo business. I wanted a way to be able to collaborate with my fellow photographers and editors on certain projects and I found this software to be somewhat useful. I liked the fact that it works right on top of Google Drive, but I wanted something more to it -- maybe something more fluid streamlined. Maybe it hasn't dawned on me just yet, but I feel as if Pics.io is still not matured enough to compete with other software giants like Adobe, etc..

Ease of managing over 70,000+ assets in one easy to navigate and organized space. Amazing support staff who take the time to address custom concerns and find workable solutions.

Sometimes lags with the size of our packages, sending thousands of files daily.

Pics.io DAM system has revolutionized our operations. We store all our essential materials – from marketing collaterals to presentations, social media post images, and beyond – right in the Pics.io library using Google Drive storage. What stands out for me is how intuitive and easy-to-use the platform is. Even those who aren't tech-savvy can navigate the system with ease. Searching for assets is a breeze, thanks to the powerful search engine, saving us countless hours previously spent on manual searching. Saved searches also save us lots of time! Additionally, the user permissions feature is a game-changer. It has brought so much efficiency in the way we handle our digital assets. We can easily manage who can access what, providing a great level of control and security over our digital materials.Pics.io isn’t just beneficial for one team, it’s useful across the board. It’s really helped streamline our work, making our processes smoother and more efficient. Highly recommended for any company needing a robust, user-friendly DAM solution!

Occasional bugs that get fixed in no time :)