All XaitPorter Reviews

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User Profile

Jocelyn

Verified reviewer

Hospitality, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2020

Great Document Formatting, Storage & RFP Program

We keep coming back for more year after year. Overall as our admin and heavy user, I've really enjoyed the system.

PROS

I love that XaitPorter has a straightforward user interface that responds as simply as Word yet formats everything to our corporate specs as established in our onboarding. The system allows my team to produce professionally formatted documents without the headaches of formatting it or outsourcing the document for branding purposes. As the head of marketing I know that anything that comes from XaitPorter will be to our brand standards. Plus it's a foul proof system - the team can't break it! We also have started using the system as an RFP management tool allowing for assigning of tasks and monitoring workflows and completion status updates. Makes it easier to manage one system vs. 15 people.

CONS

The only con with the software is it just requires people to learn in the system and play around in it. Makes it a little hard to onboard a team to the software especially for those who need repeated usage and don't use it all the time. Also, it is not the easiest software to onboard people on, I remember when we first had our onboarding, you can teach features and functions (which are very straightforward) but there's no really good start to finish demo that would allow someone to grasp full functionality for their business. The system is really customized to the projects you are looking to do - which is a pro and a con I guess.

Ian

Oil & Energy, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Significant Improvement in Proposal Development

We wanted to improve our proposals - look, feel, efficiency at creating. XaitPorter is the perfect solution for anyone who produces technical or commercial proposals. It is so easy to use, proposals look great (and in line with our corporate guidelines). Very easy decision to continue using.

PROS

1. So simple to pick up and use - within 10 mins you are able to create a professional-looking proposal. If you use Word you can easily use XaitPorter 2. Standard look and feel to proposals - with the way XaitPorter is set-up all our proposals across the world look and feel the same 3. Document sharing is so simple. Multiple people can work on the same document at the same time without issues. 4. Document library - once we set up document libraries, creating a complex proposal is very easy - and having standard content across the company is fantastic. 5. Xait support - we have a dedicated contact point (not just a standard email address) who provides feedback very quickly and troubleshoot any issues we have. 6. Proposal templates - one template gives same look across the company which matches our corporate guidelines. If we ever need to make a change it will be automatically added to all our templates.

CONS

1. No dedicated App.... sometimes having the ability to comment, update and create proposals on an iPhone would be very useful... currently XaitPorter isn't set up for mobile phone usage (I think iPhones with bigger screens it can work).

Reasons for switching to XaitPorter

Inhouse word template with Macros was buggy and complicated to use. It allowed individual users to add their own formatting which makes our proposals look different across the world.

Maxine

Business Supplies and Equipment, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2020

Xaitporter is very user friendly.

Very good.

PROS

It is very useful to set up proposals. Many people can work at the same time at different locations,

CONS

For the track changes part, it needs some improvement. We wish it can be used like word track changes function.

Reason for choosing XaitPorter

N/A

Kseniia

Oil & Energy, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2022

A good tool for co-writing and keeping structure

PROS

The interface is user friendly, many colleagues of mine say it. XaitPorter support is very helpful, usually answers quickly and what's also highly important this service is free of charge (as a rule of thumb). It's really easy to set up a structure for a proposal or report and protect it from uncontrolled changes which can be done by other users. The workflow feature is also really useful that allows to assign reviewers and approvers and automatically send them notifications.

CONS

The main challenge for us as users is that when we discover a lack of features and reach out to Xait support, they don't give us any information if this lacking feature will be implemented in the future and if so then when. In presentation mode is not possible to see the real size of images. So, we have to export a document to PDF, check how it looks in reality, make adjustments, repeat again. There is no option to send several sections to reviewer (approver) by one click. It has to be done section by section. Understanding of using the library is a bit tricky. I couldn't find an easy way how to detect unused pictures and unclutter the library.

User Profile

Rajeev

Verified reviewer

Information Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Amazing Tool for Managing Documents

The software is incredibly user-friendly and produces high-quality PDFs. The XaitPorter support crew is very responsive. I highly recommend it.

PROS

XaitPorter is software that enables teams to develop, organise, and generate documents collaboratively. It is perfect for businesses of all sizes, including MSMe, agencies, and multinationals. A few of the Xaitporter's features are outstanding and very helpful.

CONS

The price of the XaitPorter is a little high as compared to other tools. Otherwise, it is a very useful application.

Jessica

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Xaitporter is very easy to use.

PROS

XaitPorter is a computer program that assists groups in collaboratively producing, organizing, and creating documents. It is suitable for businesses of all sizes, including MSMe, agencies, and multinational corporations. Several features of Xaitporter stand out and are extremely useful.

CONS

XaitPorter's least favorite feature is the interface, which is not intuitive and can be difficult to navigate, especially for new users. Furthermore, the product's features and capabilities are limited when compared to other document collaboration platforms.

Henrik

Oil & Energy, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Easy to use colaboration software

As a Porter administrator I have very good experience with porter. It’s easy for new users to get started with Porter, easy to set up lay-out templates that saves the users a lot of time. The functionality with setting up a workflow with responsible contributors and deadlines ease the whole document creation process and ensures that the document is completed before deadline.

PROS

Multiple users working on same project/document, easy re-use of documents, templates for layout and branding, easy access control.

CONS

None that I can think of ... - at all...

User Profile

Gregory

Verified reviewer

Oil & Energy, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed May 2020

Good, but not Improving

PROS

This product allows us to do online collaboration so that we can work together as a team to build documents. It allows us to separate the content from the style so that we can focus on the technical details and forget about the look and feel. It's a lot more user friendly than Latex, which was an alternative that I had been considering for a while.

CONS

There isn't an easy way to number items in a table. I asked XaitPorter to implement this feature a long time ago and they said that they'd take it under consideration. As far as I know, they've forgotten about my request. Me and my team spend a lot of time manually numbering items in tables and we frequently make mistakes that show up in published documents.

Mahmood

Oil & Energy, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2021

Comments from Mahmood Akbar, AGR

Generally very good.

PROS

Web based. Good handling of tables and figures and their numbering. Nice layout.

CONS

Regarding notifications for comments: The default should be that no one receives notifications.

Reason for choosing XaitPorter

Easier handling of big documents

User Profile

Michel Alexander

Verified reviewer

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2018

I will never have to worry about formatting again, now I easily manage the structure of the document

It has been a great help for the company since it helps us to be professionals before our clients

PROS

There is total control, if you are creating your manual on a computer you will know exactly what is happening, everyone works on the same document accessible from anywhere and at any time, it is not necessary to send files from one place to another, create templates that follow The guidelines of the company, create key text to highlight certain sections, create tables and add high resolution images that do not harm your formatting.

CONS

It has some limitations to work with Excel files, it's the only thing I do not like, everything else is super complete.

Trevor

Oil & Energy, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Trevor's review

PROS

Structure of the documents are very professional. The ability to import from other documents and still maintain the template.

CONS

Duplicating documents into different projects/folders can sometimes be challenging.

Kenneth

Oil & Energy, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed May 2020

XAIT Review

I use it because that is what the company uses.

PROS

The product is fairly easy to use and creates nice PDFs.

CONS

Drag and drop pictures/attachments, it is very tedious and cumbersome to have to upload and insert multiple pictures. Referencing (bookmarks), if I want to write out a giant table of information but then later reference just key parts I cannot, I have to retype it again. Search and replace does not work on attachment names I have found. I have to print out a PDF and do a search for the woods to make sure not present. Creating tables is tedious and painful and not user friendly.

Laurie

Oil & Energy, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Proposal Writing

PROS

We like the consistency of the documents that are products.

CONS

The collaboration portion is not very user friendly.

Anna

Oil & Energy, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2020

Definitely useful

Easy to use once you spent some one on one time with it! Love consistent results that look highly professional every time.

PROS

The best part about using XaitPorter is how clean and streamlined our documents look. Also, they all have standard appearance making our products (technical proposals) look consistent every single time.

CONS

The spell checker needs improvement. Ideally, I want my spell checker to highlight wrong words or bad grammar or even stylistic mishaps immediately after I type them. Also, I wish Xait were a little more intuitive for new users.

Janie

Oil & Energy, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed May 2020

Great control of documentation

Overall good experience but limitations make it a challenge.

PROS

The ability to monitor revisions and the database for storing images. Excellent for controlling permissions and reviewing rights.

CONS

Automated editing or formatting is limited. Numbering and transitioning from word documents have some trouble.

Nataliya

Oil & Energy, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Easy to use, great product

Quick to learn, easy to use, great product!

PROS

Real time editing by multiple users for collaboration. Sharing info and maintaining libraries. Great quality docs with no time used for formatting.

CONS

Inserting multiple images and attachments is a bit of a hustle.

Georga

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed April 2016

Great product for repetitive proposal responses

This package is excellent for anyone who completes product based proposals that are highly repetitive. The repository can take a while to set up depending on your product lines and the amount of detail you want to include in your responses. However once it is set up and you are able to use the software as it was designed, you can save yourself a lot of time. Customer service has been very quick regardless of the issues. Support is knowledgeable on the software and is able to answer any questions that arise. Package has some limitations in working with excel files. Majority of all other document types are compatible. Overall I would recommend XaitPorter to any company wishing to streamline their look and feel of their document and proposals submittals.

Birgitte

Oil & Energy, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed May 2020

Useful tool

PROS

Traceability and maintained revisions Review/Approver/user allocation Easy to follow of status and process of completion Copy from previous submissions

CONS

Spell check section by section instead of all document - time consuming Tables locked in formatting Pictures time consuming to edit Table of Content limited format so can see full text without draging line each time

Christian

Oil & Energy, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

3

Reviewed May 2020

Excellent for seamless collaboration with many contributors, somewhat clunky when creating tables

When collaborating with many people, I know of no other software that remains 100% stable and safeguards your work - like XaitPorter

PROS

Seamless collaboration. Even if many people are editing at the same time, there is NEVER a problem with corrupt files or loss of work

CONS

Creating tables is a bit clunky. When creating the tables, one has to make many clicks, but the end result is usually very nice

Jocelyn

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed April 2016

Great Tool

We use this tool so that 10 of us across sales, account management and marketing can work on proposals together or separately. Helps our company look professional in the eyes of our clients.

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