All Zoho Cliq Reviews
1-25 of 76 Reviews
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Chris
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Favorite tool in a Fully Featured Suite
Staying up to date on current projects and communicating with my team has never been easier. I recommend to my colleagues all the time!
PROSQuick and easy communication. Segmented to channels to keep things organized. Well made and designed clients for Desktop and Mobile use!
CONSCan feel a bit bloated at times. There are plenty of settings to fiddle with but I haven't had the need to.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Zoho Cliq
I love it and it's a great alternative for those using competitors products that do the same thing.
PROSZoho Cliq is a great way to communicate instantly and seamlessly with anyone on my team. I would be lost without it.
CONSThere is nothing I dislike about this software product. It does exactly what was promised and is very easy to use.
Reasons for switching to Zoho Cliq
it's better and connects to my Zoho CRM
Anonymous
11-50 employees
Used less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
FUNCTIONALITY
3
Reviewed March 2019
I do not understand the need for this program
Overall every Zoho platform we have has made life easier or more efficient. This is a software that does have benefits. It allows us to communicate on an inhouse and professional program. It could be through messages, videos or more. This can make communication easier and more efficient for the office, but it is not perfect.
CONSThis is the most redundant software package I have ever had. Between emails, our office phones and texting I do not understand why we need this software. The only benefit is that it is more professional and exclusively inner office. Yes, I cannot drunk zoho cliq video call my boss, but any professional should be able to do that without this software. I am not impressed and try my best to avoid this software daily.
Susang
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2022
Great platform for internal communication but lacks features
The platform is good, but due to the constant bugs and glitches, my overall experience with it is not so smooth
PROSThrough Cliq, it is very easy to make calls and set up our availability. I like the ease with which I can communicate with my peers using Cliq.
CONSWhile sharing my screen or on-call with someone, the software freezes for a couple of minutes and resumes back. This glitch makes my experience not so great with Cliq
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2021
Zoho Cliq is a great replacement for
I use Zoho mail for my company, and it was a great discovering when I found that all my employees have this tool. We started to use it as a replacement for other tools that were not corporate, like Skype and Google, and we found that Zoho Cliq has all features and more that your company needs. Normally employees refuse to change, but in this case change was seamless without any complain.
PROSEasy to setup Great mobile apps Reliable Good voice and video quality Excellent features to manage group meetings
CONSWebmail interface is limited and overlap with mails, but there is no easy solution to that.
Reason for choosing Zoho Cliq
It was included in Zoho tools, and it has all the features you need and more. Voice and Video quality, and Group calls are very good.
Reasons for switching to Zoho Cliq
My employees used personal accounts to communicate with others. This was a feature added in Zoho solutions that we had.
Nitin
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
Cost effective cloud solutions for team messaging and collaborations
Entirely zoho clique is really affordable cloud solution with lots of useful features for a small or medium team. Team chat works like charm as its multicolumn design helps to reduce clutters while dealing with individual chats. I will recommend it if you're already a existing zoho user.
PROSI have been using zoho products for last 3 years and zoho clique is best option for me and my team to get a better cloud chat application for realtime collaborations. I liked their multicolumn design thats make our work rrally easy to get access to our previous team data. Creating space for team group is really easy and a no brainer work.
CONSFirst and foremost improvement I will love to see is having better management of alerts in the form of in office and out of office or do not disturb. Second, as I have multiple team I need to join multiple accounts but I cannot join multiple team accounts in zoho clique.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Excellent Team Collaboration Software
We do create separate groups for project discussions. This helps us to stay connected. Even though all our employees are located in different places we feel connected because of this tool. Excellent tool for remote work management. It also allows us to make video calls. Zoho cliq has improved our team collaboration and helps us to work effectively.
PROSAll our employees are connected through Zoho cliq. This makes our internal communication easy. It allows us to chat, make calls and share files with our teammates. It has all the features of a chat application. We can even share our screen with our teammates.
CONSUnable to add a new person in between a call. We feel that it’s a bit pricey. There is a delay in mobile notifications.
Santhiya
Verified reviewer
Warehousing, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Zoho Cliq Review
Zoho Cliq is user-friendly and easy to communicate. It is effective while also being incredibly simple to use. The mobile application's user interface is more straightforward and concrete.
CONSSometimes message notifications will not get. Keeping track and data across different apps can sometimes be a hassle
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Slack-like chat, much cheaper and with some useful extra features
We moved to Cliq from Slack, as it included all the features we needed - but we didn't have to pay for them. The chats are logged in Zoho Connect as well. We use it for project chat, updates etc.
PROSIntegrates fully into the Zoho ecosystem, cheap, allows broadsheet layout, easy to use with external users
CONSOccasionally buggy although Zoho continue to make improvements. Not as many native integrations available off the shelf and that means having to get developers for web hooks.
Anyugel
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2018
Very goos tool to communicating with my work team
I love using this program every day. The truth is that it facilitates communication with my team and also allows me to send us quick files if necessary at the moment. Also, if they are distracted in other activities, it notifies them that someone wants to talk to them. So it really is a great tool
CONSI consider that the negative of the tool is that sometimes it is slow to load the files that need to be sent immediately. But the rest is perfectly functional and wonderful
Siva
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2023
Zoho Cliq
Zoho Cliq is a very easiest communication tool for communicating with a group of people and at the same time with personal chat. There is no delay in chats on both sending and receiving ends. It has integration with Zoho apps. In the search icon, we can search and find the people, messages, and files making it easy to find important information.
CONSPeople who only have Zoho users can have free access, but for others, it is such a cost. Then It's better to use it on a desktop Instead of using it on mobile phones because it provides functionality limitations.
Alan
Financial Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2022
Fast, easy and VERY effective
Cliq has provided us with a quick, easy and seamless way to connect, share data and keep our teams in constant contact with each other.
PROSFantastically easy to use with a rollout that was as close to "instant" as possible. Loads of features, but very user friendly and intuitive interface.
CONSAs we already use Zoho CRM, integration was fast, easy and "painless". From a purely aesthetic point, a few members of our team have grumbled about wanting more personalization options.
Dusty
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Group Meetings and Staying Uptodate
I loved that it carried over into all sections of Zoho, so I could easily stay uptodate with messages from other people in the offices, without having to keep switching to look at my emails or a different screen than I was working in. Keeps everything in one place. It also is quick to go straight to voice/video calls, and easy to make group chats with different people.
CONSThe quality of connections is not as good as other software in relation to video calls, but still alright. Nothing I would stop using it for.
Celize
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2021
We are in sync
And we have staff just a touch away. Facilitating communication.
PROSWe always need to be in contact with employees. Zoho Cliq simplifies your team's communication with organized conversations, easy to find information
CONSI can't do a data analysis of participation and poor storage of documents.
Avijeet
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
A helpful collbration tool for small to mid level companies
Overall this is a an amazing software for collaboration and even for teams which just want something to communicate
PROSThe @mentions is one of the most helpful features of this product. Help me not to miss any important message tagged with my name
CONSThe background color sometimes makes me feel that the interface is a little cluttered. Maybe use of a lighter background will be helpful .
Sean
Outsourcing/Offshoring, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
Good and inexpensive alternative to Slack
Zoho Cliq makes inter-office meme wars and GIF wars a reality, and is a solid cheap (or free) alternative to Slack.
PROSMy team and I have really enjoyed using Cliq. We started using it as a free alternative to slack (we liked the free features of this more than Slack's free offering), but we've ended up finding it really fun to use as a chat tool. GIF and emoji (or live Zomojis as they're called here) make chats pretty fund (and sometimes more time consuming than they need to be!). Channel management is easy too.
CONSYou won't find as many integrations here as you'll find with other offerings like Slack or Quip, so as a collaboration tool it's not quite as strong.
Charles
Verified reviewer
Sports, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed September 2019
Easy way to chat through your company
Simple, easy to learn and a great way to communicate with my colleagues.
PROSIf you use the Zoho suite, you should use Cliq. It easy to integrate and the learning curve is fast.
CONSIt work not so good with the GIFs and reaction on comment. However, if you only need to communicate like the old MSN, it does the work.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2021
A great collaborative tool for mid sized teams
Overall it's been really great and intuitive. The team has really gotten into an easy flow that is showing promise.
PROSKeeping multiple chat windows open in the same view. This is crucial for me and saves time as I don't have to switch to another tab or another conversation and then click into the comment bar. This may sound trivial but this drives me mad on other tools.
CONSNot much. If I had to choose something it would be the sound for the alert when you get a notification, but then again you want that noise to be annoying so you don't miss it.
kaashif
Used daily for free trial
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2017
very simple to use. very hands on software. simple to navigate
we are able to track all records of actioned and not actioned tickets and see a trail of responses easily.
PROSthe ability to easily interact with clients and with current users in our workgroup. the feature of controlling clients PC without the need for a third party software
CONSwe cannot group tickets under client name. ticket system is messy and ticket order is not understood.
Ryan
Verified reviewer
Hospital & Health Care, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2022
Fairly cheap messaging service
It is relatively cheap. It gives the ability to pin chats to have important chats close to the top and easily accessible. It also integrates easily with the Zoho group of applications.
CONSThe sign up process can be a bit lengthy especially for new users. Files can take quite a bit of time to be uploaded and sent.
Swastik
Verified reviewer
E-Learning, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2023
Stay connected with your team during every problem
Zoho Cliq has made it really easy for me to connect with my team over messaging, meetings, and more while doing any sort of task and achieve our goals together.
PROSThe user interface of Zoho Cliq is truly simple and easy to adapt to. I have used this platform to connect with my team while performing a task with them, and I truly love it.
CONSThe pricing of Zoho Cliq somehow felt slightly unreasonable to me, but the pricing of Zoho CRM as a whole is worthy enough. There are occasional glitches while being there in the meetings with my team.
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2019
Great tool for internal communication
Just keeping everyone connected and on the same page is crucial.
PROSWe use the entire suite of Zoho products, so it's very convenient to have the chat function built into the platform. Means less tabs open on my computer.
CONSI miss the giphy feature that I used when my company used Slack. It was great for injecting some levity into company communication.
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2018
A good team communication app for managing simple communications with the teams.
- Very simple and easy to use UI - Tabbed and Split chat is one of the best features that is not available in other competitors, which really helps in managing the chats between multiple windows
CONS- The pricing seems higher for the value provided - The integrations are very less compared to the competitors.
María Fernanda
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
3
Reviewed July 2019
Zoho Cliq
It is wonderful for collab and communication if you are already using Zoho Suite.
CONSAs a stand alone app, you might have better alternatives.
Anonymous
501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2018
Free product for our team. Easy to implement and use.
Free, what else can I say? Great alternative to Slack for a fraction of the cost. Good system for our team to use.
CONSFree comes with its benefits but always comes with its drawbacks. Functionality is good, not great.