Contractor's Cloud Software

4.52 / 5 (30)

Our advisors have recommended this product 5 times in the last 30 days

About Contractor's Cloud


Contractor's Cloud is a cloud-based sales and lead management solution for contractors. Key features include lead management, estimating, work order scheduling, material order scheduling, commission tracking, invoicing, expense tracking, profit and loss calculations, a customer portal and more.

Contractor's Cloud offers workflows and processes that can be customized according to different market needs. A dedicated client portal allows users to view job progress, facilitate communication between clients and business and track status of every task in real-time. The current calendar, invoices and project team information are available in one place for review and audit.

Contractor's Cloud also offers lead management features to help businesses manage sales pipeline using the same application. The solution can also keep a track of expenses so that businesses can monitor the project costs and expenditures accurately during final billing.

For support, users can access the knowledgebase or reach out to the technical team to find solutions for their queries.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 2000

30 Reviews of Contractor's Cloud

Average User Ratings

Overall

4.52 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(14)

4 stars

(15)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 30 reviews

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October 2018

Lisa from ICON Roofing & Construction, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

October 2018

Not the most user friendly

The customer service was not great. The training was inadequate. The price was too high after seeing how difficult it was to use. Other than some great features, that other CRM’s either don’t offer or make you pay more to use, it was clunky and inefficient. I’m sorry, but I would not recommend this product to someone. I did give it a 3 just because it wasn’t exorbitantly overpriced and it didn’t have any “bugs” per se.

Pros

It has some great features that I have not found on other roofing software, like a customer portal and integration with some great companies, EagleView, ABC and CompanyCam.

Cons

Contractor’s Cloud is not laid out well. It’s confusing and not easy to use at all. It didn’t flow well and although it had some good features like a whiteboard or the messaging aspects, they were not set up well, so we never used them. And, for the pretty high cost per user, you were paying for all the bells and whistles, so it seemed expensive if you were not using this software to its maximum capacity. I researched at least 10 different CRM’s and tried 3 of them. This one was being used by a friend in the same industry, who told me to try it, but it was far from ideal and I really wanted to like it. I used it for a good 6 months, but never had it set up to work smoothly and be truly beneficial for our company.

June 2017

Rachelle from Trinity Construction Services

Company Size: 2-10 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Best Contractor Software on the Market

Pros

Contractors Cloud is the perfect combination of easy to use and all the bells and whistles. I found through experience that other software platforms are missing a user friendly platform or they did not have all the detailed steps available to keep track of our customers through our entire process. Contractors Cloud is easy to use and allows us to customize it to fit our specific needs. We track our projects from lead generation through production to final invoicing, including a P&L for each project. The software has helped organize, analyze and grow our business.

Cons

I have not found a con so far. I have been very happy with my experience from the customer services to product.

April 2017

Jeff from Pro356 Contracting

Company Size: 2-10 employees


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2017

Very positive experience with Contractor's Cloud.

I have been using this system for 3 years now. Tried a few before this and researched dozens more. Contractor's Cloud was the most user friendly and feature rich solution available.

Pros

A lot of features. Took a bit to train non-technical users but once trained, they did just fine. The solution always worked all the time. I had no technical or functional issues.

Cons

Mobile solution is pretty weak but the web based solution had everything we needed so we used a tablet in the field and it worked great.

January 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

We have been using Contractors Cloud for a few years now and it has streamlines our workflow process

It helps track my customers , job sites, and the workflow of our files. It has made the employees more efficient in their day to day activities.

Pros

I like the ability to customize almost everything including the workflow. We were able to make it fit to our process, not have to change our process to fit the system.

Cons

The jetstreams are sometimes a bit much when you are involved with several jobs. It is difficult to find the appropriate notes that we need through the system.

April 2017

Mike from Red Rocks Exteriors

Company Size: 11-50 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Contractor's Cloud is the King of Construction Management for both Customer and Production Management

Junk In - Junk Out, you must dedicate yourself to using the software and avoid trying to reinvent some combination of your way and their way. These guys got it right and you just need to commit to it and grow. The level of detail and their dedication to making the software better when it is already the best is astounding.

Pros

Scalability, Flexibilty and it works great on either iOS or Andoid platforms. After trying several of the so called top software programs, Contractor's Cloud blows the competition out of the water.

Cons

After using Contractor's Cloud for over a year, I've yet to find any cons. This platform is the Lamborghini of its kind.

April 2017

Alma from Allied Construction

Company Size: 2-10 employees


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2017

Overall easy to use

This software is easy to use and learn. Contractor cloud is constantly improving functionalities to accommodate the clients needs within the software. Customer service is quick and very helpful in troubleshooting and area I am not familiar with in cloud.

Pros

Easy to learn and use, great customer service.

Cons

Would like to see more statistical reports, price.

September 2017

CRISSY from AHLERS ROOFING AND CONSTRUCTION, LLC.

Company Size: 11-50 employees

Review Source


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2017

Pleased with Contractor's Cloud.

our account manager, has been really helpful and is always available to answer questions and walk us through the steps to customize CC to our business needs.

Pros

We have found Contractor's Cloud to be a helpful resource for our business. As a rapidly growing small business we were glad to find Contractor's Cloud. Contractor's Cloud has consolidated our accounts with helpful features that we hadn't thought about but we're glad we have them. Communication with our sales team has become easier. Tracking our project status's (payments, expenses, and completion) has become more efficient and manageable leaving time to manage other aspects of our business.

Cons

We would like for their to be less clicks/windows when adding things like expenses and work orders. We would like to be able to add all of the info in one window rather than clicking through window after window to add information that we feel could be added to one.

September 2017

Dale from Todt Rooding & Construction

Company Size: 2-10 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2017

Incredible utility for entire company

Pros

Being able to have all functions of our construction business managed in a single software application has proven invaluable. Contractor's Cloud is do flexible, we believe any company could tailor it to their needs. For ours, it has everything we need and so much more that we look forward to implementing as we grow. The ability to have input on design features and bugs is very valuable to us as well.

Cons

There are some minor printing/viewing features that are clunky, but there are usually workarounds.

July 2017

Stefanie from Compassion Construction

Company Size: 2-10 employees


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2017

A little odd getting out of the gate, but once the honeymoon period was over, all is well!

Pros

I love the one stop access to all of our info. Calendar, Customer Info, Scheduling, Production and Company Cam Integration is awesome!

Cons

It incredibly difficult for my team in the field to use from the mobi platform. They aren't able to upload from the field and accessing information from the mobi platform is difficult. If they utilize the web based platform on their tablets, it's easier, but I feel that their should be better access and control from the mobile phone version.

September 2018

Olivia from K08 Sounds

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Functionality

4.0

September 2018

Good for Construction Coordination

Pros

I used this briefly at my previous job as a contractor partner administrator. It's great for managing a construction crew and keeping all of the notes updated. It definitely helped with organization and production overall

Cons

The mobile app could use some TLC. It is not as advanced as the computer version. Some features are still pretty old school and not up to date.

November 2013

Matt from Appelhanz Roofing


Ease-of-use

4.5

Customer support

5.0

Functionality

5.0

November 2013

Best Flexibility and Functionality

Pros

We have been using Contractor'™s Cloud for a year now, and we're not sure how we ever got by for 33 years before it. To have all of our information in one place and just a click away is truly amazing. We chose CC because of its complete flexibility to adapt to the way we do business rather than the way the software has us do business.

If ever an issue arises, not only can we get hold of our account representative immediately, but the issue is resolved that same day. To know that our suggestions can and have been implemented into the system is worth its weight in gold. Contractor's Cloud will be a pivotal point in the growth of our company.

Cons

Sometimes, we are at the mercy of a slow internet connection in the field. Other than that, it runs nearly seamlessly.

October 2013