AccuLynx
About AccuLynx
Most Helpful Reviews for AccuLynx
1 - 5 of 687 Reviews
Joseph
Consumer Services, 11 - 50 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed February 2021
New company excited about the benefits of Acculynx
Carly
Verified reviewer
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Love it
We have been using Acculynx for years. It is extremely user friendly. If I ever have a problem or question, customer service is always available and helpful.
PROSUser friendly Self Explanatory Customer service is fantastic Customizable All facets of company can use and communicate (office, sales, production, accounts receivable etc)
CONSOur only issue is the app. Would love if it was more adapted to iphones
Michael
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Almost Perfect
Overall I am very pleased with AccuLynx. I do with that the Quickbook integration worked both ways. As in, if we enter an invoice or job in Quickbooks it synced over to AccuLynx. Right now it's the other way around and that really doesn't work for us.
PROSI'm still learning all the features, but so far it has been extremely easy to pick up. I absolutely love the dashboard, especially the sales leaderboard. I've gotten into many arguments with our sales reps just trying to get them those numbers and now they can just look at them themselves.
CONSI don't like that we can't import data from Quickbooks. We enter all of our jobs in quickbooks first so it would be nice if it was a two way street on that. In order to use this feature we would have to completely change how we do jobs/invoices and right now that just isn't an option. Another problem I've had is that we do a lot of work with property managements, HOAs, and contractors. Most of whom we have multiple jobs assigned to. Right now it is extremely difficult to setup a contact that has multiple jobs in it. I believe that a fix for this is in the works from what I saw in the suggestions & feedback section. This is just a feature I'd like, but it would be really nice if AccuLynx integrated with CompanyCam. We switched over from Job Nimbus and it was really nice that any pictures our guys took out in the field using CompanyCam, automatically uploaded to Job Nimbus. Now I have to go to the project in CompanyCam and download the pictures, then upload them to AccuLynx. I know our crew can just take pictures using AccuLynx, but our guys are special and we barely have gotten them to use CompanyCam.
Reason for choosing AccuLynx
N/A
Reasons for switching to AccuLynx
We had stopped using Job Nimbus a few months back, because we were just looking for something that fit with us a little better. Still not 100% on board with Acculynx, but we are also still adjusting.
Vendor Response
Hi Michael - It's great to hear that your salespeople have been able to see their performance! We also hear your concerns regarding the QuickBooks integration and photo tools. We have a new photo update coming soon, so we urge you to stay tuned regarding upcoming changes! Thanks for leaving a review and for being an AccuLynx customer!
Replied November 2020
Ryan
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed December 2020
You NEED to have APIs and webhooks to play nicely with others
It allows good communication throughout the company regarding a client.
CONSAs a website developer and marketer, I rely heavily on aggregating leads from many different sources into one location. Acculynx does not allow this. We have to manually input these contacts. HubSpot communicates with almost every platform. It makes it incredibly easy to create automations as complex as your imagination will allow. If Acculynx would allow HubSpot to communicate with its platform, it could open up SO MANY possibilities. We could create automation for every single step of the process. The client would know everything going on every step of the way. We could automatically create contacts in Acculynx from contacts captured by HubSpot. The possibilities are vast. It seems it would bring so much value to Acculynx by integrating with software like HubSpot, Salesforce, and others like them.
Vendor Response
Hi Ryan - Thanks for leaving a review! We hear your feedback regarding the API and are passing this onto our product team. Thanks for being an AccuLynx customer!
Replied December 2020
Leanne
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2019
Great Software but Still Missing a Few Key Features
Overall, Acculynx has made a huge difference to our roofing company. We are able to more easily track our success with leads and keep everything organized. Even though there are still some features we would like to see, we are overall quite happy with it.
PROSWe love the lead pipeline and the ability to track exactly what is happening with a lead at any given point in time. It's super nice that all files and photos can be stored in Acculynx for each job. This helps us stay organized!
CONSAcculynx is still missing a few features. For example: The calendar on Acculynx doesn't sync with the job files. You can't create an appointment w/a customer directly from the pipeline (after it's been entered as a lead--I know it can be entered when being added as a new lead). Even though the calendar does allow us to enter a job into it, the notes on the calendar don't go to the customer's file. This could cause problems if that info isn't transferred. In addition, the app doesn't give users access to the calendar. Since we use the calendar so much, this would be incredibly helpful. In addition: It would be nice if there was a dedicated field for referrals. We like to credit customers who give us referrals, and a fillable field for this would be great!
Reasons for switching to AccuLynx
It was easier to keep track of leads and what stage of the process they were at. We still use QB Online for our finances, but we now do the majority of our work with leads through Acculynx directly.