SmartBid Bid Management Software


 

SmartBid is an online construction bid software designed for general and prime contractors to manage subcontractor data, prequalify subcontractors, share project documents and send invitations to bid. As a web-based system, all communications, files, project and subcontractor data are stored in a secure online portal.

Approved users can access their data at any time, from any location via a web browser or the SmartBid mobile app available for iOS, Android and Windows mobile devices. Users can tap into their private sub-database and filter for qualified subs or access the integrated SmartInsight construction network to select the most qualified subs to invite to bid on every project.

SmartBid features exclusive integrations with STACK estimating and takeoff, Citrix ShareFile (and other cloud storage solutions), the Virtual Planroom Network of builders exchanges across the U.S., the SmartInsight online construction network and others.

SmartBid is designed for any small, medium, or large general contractor, prime contractor or design/build firm. The optional Spanish and French subcontractor portals also make SmartBid a preferred product of builders with large numbers of multi-lingual subcontractors.

 

SmartBid Bid Management Software - Dashboard
 
  • SmartBid Bid Management Software - Dashboard
    Dashboard
  • SmartBid Bid Management Software - Bid project setup
    Bid project setup
  • SmartBid Bid Management Software - Subcontractor prequalification
    Subcontractor prequalification
  • SmartBid Bid Management Software - Subcontractor database search
    Subcontractor database search
  • SmartBid Bid Management Software - Project reports
    Project reports
  • SmartBid Bid Management Software - Online system login
    Online system login
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Windows 2000

58 Reviews of SmartBid Bid Management Software

 

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Software Advice Reviews (29)
More Reviews (29)

Showing 1-20 of 29

Mo from Turner & Townsend
Specialty: Other specialty contractor
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

User-friendly for bid management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Smart-bid is easy to learn and relevant to use. You can mange your bidding process properly, Especially when you are dealing with big number of stakeholders such as sub-contractors and need to feed them by the right project information, you can use this software and save a lot of time with a very low risk rate of error.

Cons

You need to be careful of any duplication of packages to the subs. Software is not intelligent to control this and needs the QC of the user.

Review Source
 
 

Loreto from CJI
Specialty: Engineer
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Great Software!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

What I like about Smartbid Bid management Software is that it is very easy to use and we can directly send bids.

Cons

SNo bad comments or feedback with this software. I love the service it provides. Very helpful!

Review Source
 
 

Amin from Varcon Construction
Specialty: General contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Powerful bid management software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It gives you all you need to manage a bidding process.
- multiple divisions
- pick the trades based on so many items, like area code, location, division and etc.
- track who has been reviewing the document, who is interested who is not and etc
- customised tender packages
And lots of other features

Cons

Weak in searching- you should know how exactly the trade has been saved, otherwise you should try multiple entries.
It’s tricky to add new contacts to the trades and send the invitation for a recent tender
It is not that much user friendly and needs time to be expert

Review Source
 
 

Darrell from Grinder Fabricating & Erection
Specialty: Other specialty contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

One of the best bid softwares on the market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I prefer receiving bid invites through smartbid than other similar softwares due to it's overall simplicity

Pros

The software is easy to use from a contract and subcontractor standpoint. Can submit bids directly through the software.

Cons

It can be slow and slightly laggy at times. The folder layout can get confusing if somebody isn't keeping things organized at the top.

Review Source
 
 

Todd from Edge Builders
Specialty: General contractor
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

Great for Our Estimators

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Great program to send out mass emails for estimates large or small

Pros

There is nothing better than having management software do the work for you. This estimating tool manages large and small estimates with ease. I love sending quick emails for addenda, adding new subs and making this way easier than bogging down emails

Cons

I wish it had a few more integration tools but those could honestly be built into the program as we have not even begun to use this program as effectively as we could be.

Review Source
 
 

Jason from DE-EL Enterprises, Inc.
Specialty: Finishing contractor
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Good Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This is one of the main programs I access when bidding projects for clients. It is reliable and easy to use.

Cons

No real issues with it, adding projects is pretty simple but accepting invitations can only be done from the email address of the person that was invited.

Review Source
 
 

Daniel from Talisen
Specialty: Construction manager
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

The right tool for the job in regard to construction management bidding services.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product, open API, and pretty good customer support. Its between this and building connected, but Smart Bid trumps Building connected because it does not require sub contractors to login.

Pros

The ease of use and the right amount of customization. The learning curve is present, but should not hinder a person that is at least somewhat comfortable with computer use. A great product that streamlines the bid process and allows the user the ability to tune the it to their needs.

Cons

The incorporation of the pre-qual process and other administrative tools into the software can be a bit clunky, but they still work, however, they require a bit more fiddling with.

Review Source
 
 

Robin from Matilsky construction
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

I loved smartbid and I was sad to say goodbye. It was just too much money for a small company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We found a more affordable program that is better suited for our small business. But it didn't really compare. It is the closest thing we have found but it's not smartbid! Great job programmers!!

Pros

I can't say enough about the pros. It was truly a wonderful software program I loved it all. So easy

Cons

It was a bit intimidating at first and took some time to learn. But once I did, nothing really compares. Customer service was exceptional except the quality of the call sounded at times like it was a bad connection Like the Audio was in a tunnel. And some customer service reps had very strong accents.

 
 

Larry from Banker Insulation
Specialty: Construction manager
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Subcontractors side

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Communication is the biggest thing for me. Submitting submittals is easier through the website. The cost is really a plus for small business owners.

Cons

None so far. So far I have not any issue that I could not resolve myself. Easy to use and manage. I feel confident that if I need customer service I will not have any problems.

 
 

Josh from WIELAND
Specialty: Design/build firm
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Smartbid Software Review

Ease-of-use

Functionality

Product Quality

Customer Support

I use the software to bid construction projects. It is very easy to use and is a great tool to have when bidding construction projects. Very easy to keep notes within the project. The ability to track whether a subcontractor has viewed, or downloaded the project is very helpful.

Cons

Sometimes subcontractors have trouble viewing Invitations to Bid.

 
 

Jose A. from AMEC Construction LLC
Specialty: Construction manager
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Excellent software for contacts database and bidding invites

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very complete. It has very nice filters, very good setup. The new interface is definitely better and cleaner. As long as you make it clear with your invitees what are they going to receive and what they need to do, it is a very nice tool to have.

 
 

Roger from Plant Construction
Specialty: General contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Great software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

After reviewing and meeting with 8-10 software vendors we chose Smartbid to manage our bidding and buyout process. This software integrated with our current software and allowed the most flexibility for the different platforms we use. Ultimately for the price and features, we believed it was the best product for our company. The only feature I would have liked to see is a regional GC vendor database to pull from.

 
 

Robbie from M.p.s Inc
Specialty: Finishing contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Bid calculator

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I really liked it, it helped me to get more precise estimates down to the penny as for how it used to be would vary and sometimes bid would be several thousand dollars off

Pros

The ease of use and how it takes all the data and crunches it all I have to do is key it in

Cons

Nothing

Advice to Others

Try it you'll really like it makes bidding and estimated better and quicker

 
 

jo from integrated benefit designs
Specialty: Design/build firm
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

would recommend. Great for small businesses. Great for training new hires.

Pros

great

Advice to Others

buy!

 
 

Ajila from TR
Specialty: Design/build firm
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love this product. Easy to use and worth the money!

 
 

Tibin from Steel corp
Specialty: Engineer
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Must have tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is one the best tools I have at work to manage the bids in my company. It is really easy for me and the contractors to communicate .

 
 

justin from easy way
Specialty: Residential remodeling
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Most definitely worth it Easy to use easy to understand get it while it's hot

Pros

Easy to understand easy to use get it asap it's most definitely worth it

Cons

None

 
 

Saadi from Remodelingsquad
Specialty: Construction manager
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It was great experience. I found what I needed in this software

Pros

Easy to navigate

Cons

Little knowledge needed from the end user

Advice to Others

Please, take advantage of this software. It is incredible

 
 

Joe from Gulf Coast Professional Billing
Specialty: Other specialty contractor
Number of employees: 1 employee Employees number: 1 employee

October 2016

October 2016

SOFTWARE REVIEW

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Website easy to navigate. The app for Android or IOS seems easy to use.

 
 

Chris from Wieland
Specialty: Construction manager
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Great Bid Software for GC's

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

SmartBid is a great resource especially for contractors that bid in multiple markets. Our sub database on SmartBid consists of thousands of subcontractors that work with our six regional offices across the US. Our primary precon department is located at our headquarters in Michigan, and often have to support our other offices with estimation. The software makes it easy to find qualified subs with an almost limitless amount of ways to set up a work area in the location of the project. It is full of features that we could make use of with more training. So of the simpler features are the activity report, allowing us to see whether a sub has viewed the project or downloaded the files, and a feature where you can see the browser and IP address of a sub that is viewing projects, to find out if they are forwarding your invitations to others.

Pros

Very easy to pick up the basics, and a very powerful database tool.

Cons

Some of the more in depth features could be very powerful but it would require having more time or assistants to setup for each project.

Advice to Others

Our company utilizes another very powerful and expensive PM suite, but our estimating department uses SmartBid because it is leaps and bounds above the other systems precon system.

 
 
 
Write a Review
Showing 1-20 of 29

Blaise from JE Dunn
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Limited accessibility makes this program less useful than it could be

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This product allows for streamlined bid process for construction jobs

Cons

Inability to add users is a major downside. Not intuitive.

Review Source: Capterra
 

Zohair from Whiting-Turner
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Great tool shared between contractors and sub contractors for submitting bids.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Multiple projects can be added to a contractor profiles, Project details and project specifications can also be added. Different sub contractors can be added and can submit there bids. Estimates can be created within or can be imported.

Cons

Smart bid serves a unique purpose which makes it a great tool but is limited to its functionality.

Review Source: Capterra
 


July 2018

July 2018

This is a bid database that my company uses for the bid process for construction projects.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

An up to date database that can be filtered to different areas depending on where the project is located.

Pros

We are able to store potentiometer trade partners and send out communications regarding projects with ease. Trade partners are able to respond to the bid invitation and they are able to upload their proposal.

Cons

This software still has a couple of kinks. If at anytime you click the back button, you will be required to log back into the program.

Review Source: Capterra
 


July 2018

July 2018

SmartBid has been very easy to learn and navigate as I learn the ins and outs of it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The main benefit from this software is just the saving of time. What could take up to half my day, I can accomplish in the matter of an hour. The ease of use and time saving have been truly helpful.

Pros

I love the ease of use and the ability to distribute the information we need to get to our subs with such ease. The program is easy to use, but does not lack in its capabilities. For bidding purposes it makes my life so much easier knowing all the available information is getting distributed to everyone that needs to see it.

Cons

I have not come across any cons while working with the software. The only issue I have when using this is selecting the contractors to send bids to, but that is just because it is a strain on the eyes.

Review Source: Capterra
 

Daniel from JE DUNN CONSTRUCTION

June 2018

June 2018

A simple-to-use platform to collect and access contractors and pricing data for bids

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It provides enough functionalities that you don't really need another software to manage your bids. I used it in the context of construction project bids.

Cons

It acts as a good yellow-pages book, but lacks some analytical components that would be beneficial. One of them is the ability to see what percentage of trades have been covered for a project. Meaning, do we have enough bids for every trade that goes into building a building so that we can confidently say that at least one of the bids will be of a price that is fair and covers the required scope? That's a very specific question, and one that SmartBid itself can't answer because it doesn't offer many data analytics options.

Review Source: Capterra
 

Clarissa from J. Scull Construction Service
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Very effective bidding tool!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saved time (which equals $$$) and now we have a great place to store our bid documents, and easily distribute them to all of our subcontractors and suppliers!!

Pros

As a general contractor/construction manager firm, we use SmartBid on almost all of our projects. It's a great tool to let our subcontractors and suppliers know what projects we're bidding on, and ensure we have proper coverage for the scope of work involved. I was part of the initial setup when our company first began using SmartBid. We used to make a "call list" and someone would actually call up to a few hundred subs and suppliers for every project we bid. WOW. I can't believe we wasted so much time! Now, just a few clicks of a button and all of our bidding documents are in one, easily accessible place, and all the appropriate subs and suppliers are notified! Amazing!

Cons

The initial setup was a bit time-consuming. This was partly due to our own company's massively outdated subcontractor and supplier list. Most of our time was spent "trimming the fat" and updating old contact information. There are also limited user profiles, when it would be nice to have more people in our company be able to interact with SmartBid.

Review Source: Capterra
 

Rachel from Raineri Construction
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Smartbid- Great for general contractors!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The benefits included are ease of access, multi user capability, subcontractor functions, and the blast emailing projects out to get the project to as many subcontractors as possible. We like the fact that it is cost efficient and allows our subcontractor pool to benefit from the program as well. You can also import public data agency information that includes new subcontractors.

Pros

I enjoy that smartbid streamlines the bidding process in construction. It allows you to upload drawings & specifications, as well as selecting trades to solicit to easily. Most bidding softwares are too complex for small subcontractors to understand and easily access documents. Smartbid offers ease of use for these subcontractors as well as allowing subcontractors to benefit the way the general contractor is. Having the availability to create takeoffs in Smartbid for the subcontractors you invite is so important.

Cons

The only thing I struggle with for Smartbid is the options to having subcontractors change their information within the program. We would like to see that subcontractors can update their license information as well as contacts for their company. Hopefully changes will be made in the future to allow these features to be utilized.

Review Source: Capterra
 

Gabriela from Bogard Construction
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Overall is a good Bid Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to set up and fast distribution

Pros

The software is definetly helpfull for distributing the Invitation to Bid to as many subs as possible. It's also easy to set up.

Cons

One of the main issues I've had is that you have to be very careful on the spec codes that you assign to the subs. If you input the wrong codes, you will be excluding those subs from the ITB.
Also, after so many years of using it, some subs go out of business and you can waste time checking (calling) which subs will be bidding or not.

Review Source: Capterra

  Response: JBKnowledge, JB Knowledge Technologies

Date: March 2018

March 2018

 

Thank you for taking the time to review SmartBid Gabriela!

We agree that it's very important to have the correct spec codes so that you know what scopes your subcontractors perform. Our Customer Service team can review with you some options for managing those codes and getting update requests out to your subs so that they can tell YOU what scopes they perform.

Also, because we maintain our own large database of subs (SmartInsight), we know all too well how maintenance of those records is an on-going process due to the human factor: each day businesses close, employees are hired, dismissed, etc. and keeping up with these changes can be very time-consuming, if we learn of them at all.

While it's our policy to refrain from editing the records in your private database, we do offer a whole range of data management tools designed to help you find the problem records so you can get them updated. Customer Service would be happy to review these with you! Reach out at any time!

 

Todd from ASG

August 2017

August 2017

There are more affordable options

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It did get us out in touch with the trades, but the coverage was week.

Pros

I do like the way a project is created and the publishing features. I do feel that it was advantageous in the way we were able to take a project that we were going to bid and get the information out to the trades

Cons

I hated the fact that their database is so out of date. Many times our bid invite was going out to the wrong person or that person was no longer with the company. The software needs some form of check and balance to ensure that the information is accurate and that companies are keeping thier information correct.

Review Source: Capterra

  Response: JBKnowledge, JB Knowledge Technologies

Date: August 2017

August 2017

 

Hi Todd,

Thank you for your review!

In SmartBid, clients primarily rely on results from their own private database, which they alone maintain.

Use of our SmartInsight database of contractors is included with SmartBid as an additional resource for those situations where you will need additional subcontractor coverage, and is especially helpful when you find that you're bidding in a market that you're new to.

It's a very large database, and as with any database, the maintenance of those records to keep them updated is a full-time job. People come and go, businesses shut down, etc. and naturally they don't notify us. :)

Because of this we work hard to make those records as reliable as possible. Last week for example, 2,000 records deemed as invalid were purged from the system.

Overall, this free resource offers a lot of value and we will continue to work hard to make it as reliable as possible!

 

Amber from Superior Construction Online- Leader in construction industry

August 2017

August 2017

Features and ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is easy to use, customizable, and their customer service is excellent. yet to find a software that compares.

Cons

The user interface needs to be updated. It is very difficult to understand how to send out even basic invitations to bid without the assistance of someone that has used the program for several months.

Review Source: Capterra

  Response: JBKnowledge, JB Knowledge Technologies

Date: August 2017

August 2017

 

Hi Amber, thank you for taking the time to add a review of the system!

I think that with all the features we've added at request of clients, there is definitely a lot for a new user to consider.

The way we help users overcome this is with free training.

In addition to our offering of weekly webinars for both new and advanced users, we set up group sessions with our new clients and personal sessions for new users in the areas they need it.

Just reach out to our Customer Service if you find you need this!

 

Chris from Coastal
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

PreConstruction and PreQualification Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is easy to use, customizable, and their customer service is excellent. yet to find a software that compares.

Cons

I would like if it was dummed down a bid for subcontractors. I dont like they have to create a login.

Review Source: Capterra

  Response: JBKnowledge, JB Knowledge Technologies

Date: July 2017

July 2017

 

Chris - Thank you for the review and feedback! I wanted to make sure you knew that subcontractors are not required to create a login - they are giving an access code to your project in the email you send and can view documents and bid project details quickly and easily. If you have any doubt, please reach out to support@smartbidnet.com so they can walk you through the process your subs encounter!

 

Oupa from Bebebonke Construction & Projects
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Excellent user friendly value for money.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ability to estimate all the projects overheads timely and to focus more on production of the actual time on the job.

Pros

Being able to cost and accurately execute projects on time with no hustles also reference to me and my team.
Satisfied customers who are always happy to receive invoices of projects well done.

Review Source: Capterra

  Response: JBKnowledge, JB Knowledge Technologies

Date: July 2017

July 2017

 

Oupa - Thank you for the review! We sincerely appreciate your feedback and enthusiasm for SmartBid!

 

Tim from Anderson Burton Construction, Inc.

April 2017

April 2017

SmartBid Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

SmartBid has been a very useful tool to our company the last few years. Their customer service is top notch. They are constantly adding features and components to make the software better and always looking for feedback and suggestions. The SmartInsight function is one of the most useful features i have seen from a bidding software. I would highly recommend this software.

Review Source: Capterra

  Response: JBKnowledge, JB Knowledge Technologies

Date: July 2017

July 2017

 

Tim - Thank you for the feedback and review, I will be sure our Customer Service team sees this! It's a pleasure working with companies like yours.

 

Natalie from Coastal Construction

April 2017

April 2017

SmartBid Review 4.3.2017

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer Service is always amazing! I do have a few suggestions as far as making the program easier to use.

Review Source: Capterra

  Response: JBKnowledge, JB Knowledge Technologies

Date: July 2017

July 2017

 

Natalie - Thank you for the feedback and review! It is a pleasure working with companies like Coastal and I'll be sure our Customer Service team sees this! Please do send any and all suggestions to support@smartbidnet.com for our consideration. - Liz Welsh, Marketing Director

 

Ryan from Joeris

March 2017

March 2017

Smart bid review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The interface is pretty easy to use. I haven't used it in a while but it worked out pretty good on the project we had it on.

Review Source: Capterra

  Response: JBKnowledge, JB Knowledge Technologies

Date: July 2017

July 2017

 

Ryan - Thank you for the feedback and review! It is a pleasure working with companies like Joeris. We hope SmartBid continues to meet your team's expectations and we hope that you'll let us know if it does not. - Liz Welsh, Marketing Director

 

Evan from Elder-Jones

March 2017

March 2017

Evan Jakel Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This system is helpful in many ways and we use it for all our projects. I do have a few comments/suggestions.

I do not like our some trades are linked together automatically, ex. when drywall is tagged is automatically tags finish carpentry.

I wish there was a way to filter the invites with union and non-union subs. I know non-union subs do not like receiving invites for union jobs.

I also wish there was a way to filter out people who have already bid, so they are not getting our reminder invites, some get worried and think we didn't receive their bid the first time but there is no way of filtering them out from the second invite.

Overall, it's a great system and very easy to use. I would just tweak a couple of things if I could but none of these suggestions are huge problems that block our success, just minor annoyances.

Thank you

Pros

Please read prior page.

Cons

Please read prior page.

Advice to Others

Please read prior page

Review Source: Capterra

  Response: JBKnowledge, JB Knowledge Technologies

Date: July 2017

July 2017

 

Evan - Thank you for the feedback and review! I'll be sure our Customer Service team gets these notes. Please let us know if we can help you further at support@smartbidnet.com. - Liz Welsh, Marketing Director

 

Kalpana from Batson-Cook Company
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

Love the endless features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using iSqFt for so long until we stumbled on this amazing product. Absolutely love it. Its very simple to use and got tons of more features. I actually never thought I would use the "Activity" feature . We used this to show the sub when the email we sent was opened and read and held him accountable for the changes he said he never was aware of. Also, there are constant updates and enhancements made to the program based on user review and comments, which is wonderful.

Pros

Features and ease of use

Cons

For users of old fashioned software's, It has a learning curve

Review Source: Capterra

  Response: JBKnowledge, JB Knowledge Technologies

Date: July 2017

July 2017

 

Kalpana - Thank you for the honest feedback and review! We're working on some updates to the system that will surely solve any existing learning curves. Please let us know if we can help you further at support@smartbidnet.com. - Liz Welsh, Marketing Director

 

John from W.M. Jordan Company

March 2017

March 2017

Great for getting the ITBs and Addenda out to the bidders.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Like any database, constant editing and upkeep required. Need to be able to properly have the sub users input their CSI divisions correctly. Too many subs received invites but then can't bid because they don't perform the work they are invited for.

Review Source: Capterra

  Response: JBKnowledge, JB Knowledge Technologies

Date: July 2017

July 2017

 

John - Thank you for the honest feedback and review! I'll be sure our Customer Service team sees these notes. Please let us know if we can help you manage your sub database further at support@smartbidnet.com. - Liz Welsh, Marketing Director

 

Kohl from CW Driver
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

SmartBidNet

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

SmartBid is a fantastic resource that enables us to send out bid invitations to our choice of subs at the click of a few buttons.

Pros

Being able to quickly let our subs know new information at a moments notice.

Cons

The user interface needs to be updated. It is very difficult to understand how to send out even basic invitations to bid without the assistance of someone that has used the program for several months.

Advice to Others

No.

Review Source: Capterra

  Response: JBKnowledge, JB Knowledge Technologies

Date: July 2017

July 2017

 

Kohl - Thank you for the honest feedback and review! We're working on some updates to the system that will get users up and running quicker. In the meantime, please note you can schedule live, one-on-one training at any time with our Customer Service team. Please let us know if we can help you further at support@smartbidnet.com. - Liz Welsh, Marketing Director

 

Matt from Batson-Cook.com
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

Pretty Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is pretty good, Need to show contact's cell phone number in all views. Overall it does what we want the software to do.

Review Source: Capterra

  Response: JBKnowledge, JB Knowledge Technologies

Date: July 2017

July 2017

 

Matt - Thank you for the honest feedback and review! I'll make sure our product team sees this note. Please let us know if we can help you further at support@smartbidnet.com. - Liz Welsh, Marketing Director

 
 
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