The price point, the ease of use, the customer support, the integration of the features we need into our team's current work methodology, the ability to import our own subs and also solicit unknown subs.

Certain details such as being able to view in the sent report exactly who the correspondence was sent to - be it for a bid invite or an addendum notification, inability to see RSVP/status of bid invites sent to each contact under the same company - only shows that of the primary contact, and the inability to see a copy of correspondence sent from Pipeline via our estimating email address in our estimating account's sent folder - makes it difficult to forward them if needed, are really my only critiques thus far.

I have tried the competition. There is honestly no comparison. As a company - I feel man hours are saved on the bidding in - because every bit of info we need is all in one place. Pipeline is a great tool for sending out notices, RFI's, etc as well as a place to promote the project with initial drawings and specs.

Ease of Use. If you can point and click with a mouse - you can become a pro and organizing your projects and staying on top of your sub participation. Accountability with Subs. We have used tools in Pipeline that have helped us solve disputes with subcontractors in terms of drawings and notices they have received. It will keep you on the forefront to know what sub participation you have for each project, and a subs percentage of response/number of times they actually turn in a bid. Did I mention customer service is bar none?

I'm still hopefully waiting on a shareable V-card of subs.

Quick to send ITBs out and create projects

No Android App! Countless times I'm reviewing coverages or needing to send out notices while out of the office. Going to the webpage on a mobile device is a waste of time and I end up having to wait to get to a computer.

I like the organization of all trades of who is bidding and who is not to focus on the ones bidding. Also I like how you can send notices and files to selected groups.

I wish the database was more accurate and complete.

Pipeline is definitely one of the best solutions out there in my opinion. The ability to manage and see every interaction (with time/date stamps) along the process is very beneficial. It is simple to use and intuitive so that makes bringing people up to speed easy. Overall we are very pleased with Pipeline.

I like that the program is web based, this helps make it possible to access on the go. Also we don't have to have our subcontractors download any software or set up any logins. Ease of access and use is a major plus.

We sometimes have difficulty with the invites not going through to our subs. Certain companies have increased security measures on their email and getting the messages through can be difficult.