All Projectmates Reviews
1-25 of 83 Reviews
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Brian
Entertainment, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Main Event Entertainment Review
I have a had an excellent experience with PMates thru the years. It has given me the visibility i need to make business decisions as well as report to the Executive team. It also gives a check & balance with our Accounting Software. We continue to expand our User groups as well as expand our use of the added features to the software.
PROSThe out of the box ease of use. The fact that it is set up for the End-user such as a Retailer/Restaurant Company and not from a GC viewpoint.
CONS1. The Reporting feels too cumbersome and PMates doesn't give you many choices of Report formats which requires my team to export to excel to create Pivot Tables and Graphs. 2. The Budget view doesn't allow you to keep the Parent rollup view locked. As soon as you click the 2nd time, the budget expands again.
Reason for choosing Projectmates
Features, familiarity, ease of Rollout and Training Support, Price.
Steve Gatto
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Intuitive Software - Our Clients Love it!
Our main client, a Federal Government Agency, is very happy with the ease of use by their stakeholders. As the administrator I find it very easy to setup new users and get them up to speed quickly.
PROSSeamless processing of everyday Construction Projects tasks: RFIs, Submittals, Schedule Updates, Daily Reports, Photos, and Ball-in Court management.
CONSI really can't think of any issues with the software.
Drew
Real Estate, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed June 2020
difficult to fit different operating styles
At the start it was good. Adoption started off well. We struggled though with the widespread adoption for two main reasons: 1) It wasn't most general contractors primary Construction management tool. so it became another system for them to work in which meant we were not always getting updated information because they would invoice in our system and run the job in theirs, thus hampering the information accuracy in our system 2) the cost to use the system for all users hurt this adoption. We chose not to cover all vendor costs ourselves (because more than half the users where outside of our organization) this served as a point of contention and an issue with adoption, especially given point 1. My recommendation would be two fold. Increase market share of projectmates users and find a way to balance internal mandatory user costs vs single job or multiple job costs from vendors and contractors. Lastly, the system struggled with internal adoption due to how inflexible certain aspects are. It would drive some people to track, store, and use other systems instead of projectmates which has made the system more fungible as people are not attached to it or are overly annoyed with using it.
PROSFinancial controls and tracking Custom reporting nice Contract and change order tracking Deals well with construction Good customer support
CONSNot easy to update or modify prebuilt modules (schedules, tasks, budgets, etc.) Doesn't talk to other systems (no erp integration) No unified portfolio view Cannot work on live documents Doesn't work for other asset life cycles
Rebecca
Medical Practice, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2017
Very helpful
Projectmates has given my construction team the tools we need to keep everything organized, detailed, and on time, at our fingertips. It took a little while to really learn properly all that it's capable of, but once everyone was on board, we've never looked back.
PROSHow in-depth the organization of our projects it goes
CONSThe learning curve. There have been certain aspects of it that took a while to really sink in with the team, so took extra training to keep everyone on the same page.
Jennifer
Commercial Real Estate
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2015
Building Restaurants easier with geat Software!
I like the Contracts, Change Orders, and Invoice side of this software the best. Most Project Management software has document storage but lacks on the Financial side. This one does not! I can track my budget to commitments as well as track what I have paid to date. I can also set the approvals for each financial module easily as well as change them on a Project level as my needs change. As for Systemates, owners of Projectmates, they are extremely responsive and helpful. As the system administrator for this software I need to tweak roles, picklist and dropdowns, and approvals often, they help me think through my changes before I make them and help me make small program changes with me when I get stuck. By far, this is on of the most affordable programs out there.
CONSI am able to get data out of the system to do special analysis however; I would like it if the line items details on the contracts would export as well.
Tony
Construction, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Construction management
Ease of use and availability at all locations to keep up with project progress and acheduling
CONSNo real issues that I do not like with what I use daily with regard to my work and notes to keep progress under control.
Jeffrey
Utilities, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2020
Projectmates Features
Overall experience has been good
PROSI liked the ability to conduct a Global Search of the Project which was removed.
CONSRemoval of the Global Search feature. Not being able to search through the entire project for key words.
gracie
Government Administration
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2015
You can't go wrong.
I love the fact that every one project added to PM can keep everyone on the same page. Whatever the issue or need may be, whether field reports, submittals, pay estimates, photos, etc., once you become part of the project and acquire the necessary rights, you will always be in the loop. It's just a matter of familiarizing yourself with the basic features. It can save a company money by not having to mail hard copy documents on a regular basis because they are all available on Projectmates. I also like the fact that to date, help is always available by PM staff.
CONSProjectmates is so extensive and with ongoing updates, it can be overwhelming without proper as well as ongoing training. Perhaps review training options available-nothing else to add.
Tom
Real Estate
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2015
ProjectMates is great for our Project's data and financial management!
The program and user face is easily navigable. It really allows for many users from different backgrounds to interact and share data for all of projects. It has centralized all management of our data, scheduling, consultant interaction, and financial processing.
CONSThe only thing that really bothers me is not being able to drag and drop out of emails/Outlook format. That we must save data from an email to the CPU and then upload the file.
Volkan
Textiles, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
I was able to adapt my projects to my needs
I have benefited a lot from customizable templates for projects.
CONSThere is nothing serious that I dislike.
neal
Architecture & Planning, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2020
Projectmates
tremendous software
PROSThe software is very simple to use, full of great information and very fast
CONSi don't have anything to share or this area
LeaAnna
Construction, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Awesome Program!
I love their customer service. I am constantly emailing questions and always get back a friendly timely helpful response :)
PROSI love how configurable this program is! You are able to really 'Make it your own' which is perfect for different types of industries and Project Management styles!
CONSI wish the reporting was a bit better. You are able to report off of a lot of the information but combining different module information requires additional fees. Dashboard reports are very basic and not sharable.
Reasons for switching to Projectmates
Was not a great Project Management Software
Nolan
Construction
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2015
This product made my life easier every day.
What I like the most about this product is that it is extremely reliable and it has allowed me to transfer large files to not only people in my organization, but also to outside consultants and to people who arent even "users" in the system.
CONSWhat I like least is that the system is not easily integrated into JD Edwards meaning that we must print out all of or financial approvals and walk them through accounting. If this integration is done then the product will be even more valuable.
Ralph
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2021
Great tool, user friendly with intuitive structure
It simply was easy to use. Had never used the project as every job seems to have their own version i.e. EPM, FACTS, Orbit. I was able to continue with inputs in the manner that was set up for the project an had no trouble maintaining the file structure.
CONSThere could be some sign in shortcuts but other than that very intuitive.
Cole
Construction, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
GC Use
Overall good experience, software is easy to use and intuitive
CONSDocuments folder show ALL projects per a given location, not just the ones we have open contracts for.
Brad
Real Estate, 5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2016
ProjectMates
It's easy to set up new projects and add users. Straightforward process to create folders and organize the project online, and it's easy to upload files/send links to third party consultants of construction plans. The main complaint would be with the scheduling feature. It's confusing and hard to use. It needs to be
PROSEasy to set up projects and upload/send files.
CONSThe scheduling feature.
Juan
Arts and Crafts, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2022
Run as fast as you can
It is a nightmare to use, interphase, wording, everything is horrible
PROSThere are no pros on this "unfirendliest user" experience
CONSEverything is impossible to use without a 3 mont training... Get Procore....
Noelle
Used free trial
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed June 2015
Great program backed with top-notch customer service
From the moment you are introduced to the program, the customer service and technical staff is there to support you. I think that's been the biggest benefit of using this project management program. Instead of searching through user manuals looking for an answer, technical help is a only an email or phone call away. The customer service really does set this program apart from the rest. The program itself has been relatively easy to use, and definitely gets easier as you get used to navigating through the multitude of features designed to help your team members stay organized.
Milan
Retail, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed June 2020
Two improvements
Fast and agile, straightforward interface
CONS1) Automatized reports - currently you can only set up the report day but not actual timing. Can you add this function? 2) Would be useful to auto switch to a specific project stage (e.g. Bidding/Under Construction status) based on a specific date (e.g. GC Award planned finish date/End of Construction Planned date).
Deborah
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed January 2016
We are a Full Serivice Hospitality Renovation Company with Construction, Design and Purchasing
We have been with Projectmates for 2 years. The implementation team really listened to our needs and customized the software to fit our needs. We have made changes within our organization since the initial set up and are able to seamlessly incorporate those changes within Projectmates. I am especially impressed with their technical support response knowledge and timeliness as well as the continuous enhancements to the software. We have also benefitted from the webinars Projectmates offers.
Jacob
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed January 2016
Easy to use, and easy to larn as you go.
The friendly user interface, makes learning the software particularly easy. We have found that even those that aren't very tech-savy, have been able to successfully navigate the site, and use it's features for processes like bidding, change orders, invoicing, etc. The customer service from an Admin point of view, has been exceptional. When an issue is presented to them, they are quick to point out the corrective action needed to remedy the situation.
Samie
Commercial Real Estate
Used less than 12 months
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed July 2015
Simple but efficient.
It has a simple layout, which makes it easy to learn and to teach to new users.
CONSIt is very not mobile friendly, which is not ideal while traveling.
Tom
Construction
Used free trial
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2015
Implemented this software in three organizations
This is an excellent software for the managing real estate development and construction projects on a macro basis.
CONSIt's a bit user unfriendly for the average real estate professional who may not want to learn a new software for a one off project or two.
Mike
Government Administration
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2015
Projectmates
The product performs as advertised, and the customer support is outstanding.
CONSThere isn't really anything that we do not like about the product. We use the product on a daily basis, and it works all the time.
Janice
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed January 2016
UNC Hospitals uses Projectmates to manage the construction projects.
I am an assistant administrator for the software use. Kaely and her team have always responded quickly to any questions or how-to concerns. They offer helpful training videos throughout the site.