Reliable software with an outstanding and solid support team. Sage is one of the top industry leader for the construction software field, intermediate complexity level to integrate with third party apps makes this software an a remarkable solution for those companies that already have their Master set well defined within construction standards,

Total cost of ownership can be overwhelming without the proper capacity assessment. Sage University to train your Admins and staff can raise up the bar of the investment. Custom features requires special attention from specialized consultants.

The thing we like most about this softwares is the ease of use by everyone from the beginner to the advanced.

That the SAGE300CRE and my FAS are not integrated with the equipment module. It would make things a whole lot more efficient if these would work together.

Nothing. We are using this system because we spent too much money on it to just stop using it now and purchase another system. Unfortunately, we listened to the salesman promising that this system would do everything we wanted.

Not very much...it is definitely not user friendly

Almost everything. The billing procedure is absolutely horrible and so isn’t the Accounts Receivable module. Even the Contracts module is not the best. Heaven forbid, someone should accidentally link a contract with the wrong company, the module does not allow any changes to be made. If a change order is marked as approved, you have to create a new change order if a GC decides to void or change it. In payroll, there is no way to assign a fixed wage to a particular group so if a pay raise is approved, you just have to enter it in that group instead of having to do each individual employee.

Was easy for me to learn since I had been using Quickbooks for many years before this.

I found all aspects easy to learn and integrated well with payroll and all other areas of my job.

Overall, it is one of the best software's I've ever used in my career in accounting.

I liked how user friendly it is and how easy it is to fix any errors.

Some improvements can be made on the ease of finding answers to various questions.

Took us 2 years to sort out the issues caused buy a Sage consultant not setting up the system correctly with us.

The ease to show combined financials for multiples companies works great.

We have run into many glitches where things do not post correctly due and Sage cannot tell us why. Does not do everything that the sales rep told us it would.

It seems like the software has a lot of possibilities but everything seems to be manual and not update automatically. Should have more reports available at purchase vs. needing to have someone create custom reports.

Job Cost module is very helpful. It could have options that are more easily accessible to add change orders and paid date on the job cost reports.

That the entries in one module don’t post to every other module.

There is a lot of flexibility with this product, but in many cases it requires a Sage Expert or extensive training. With this product our company managed Industrial Construction Projects of various sizes and cost and utilized different project costing. Overall our experience was good.

Needs a nicer UI/UX for the consumer, the next generation of user is accustom to ease of use and a clean UI/UX. Give the consumer more control, create a solution that allows us the ability to manage our data, our way. Salesforce has a great solution for this, although not directly related their model for consumer control and product support is one of the best I have ever seen/used.

Having the ability to manage a project from start to finish is possible.

Sage is very particular about the manner in which you enter information. It often is not as user friendly as programs I have used in the past. Correcting information/entries can be difficult.

There are a lot of features or applications to learn, but once trained, easy program to use.

Multiple features depending on what task I'm trying to complete.

Contract documents and invoices saved in one location. Reports that can be generated.

The tracking of costs and billings is great in this software. You are able to capture just about every detail you could possibly need and it's all integrated together. With the available 3rd party add ons this is a very good product.

Sage 300 CRE, formally known as Timberline, is a very robust construction accounting software. The customization is really endless and although the software platform is older, the 3rd party software packages available allow you to use current technologies with it. It is not the most user friendly as new software is but it is a very solid working product that has been around for years. I like being able to customize the software to how we do business. I have not run into too many situations in which the software was not capable of handling something. Certainly you might need a consultant to help you create complex reports and other processes but at least it is available if you need it.

I would say the biggest con is the fact the software is built on an older database platform and the screens are a bit older and do not scale well with newer systems. Although there is a SQL database replicator now to move your data to SQL for enhanced and faster reporting, the program itself still runs on the Pervasive database. It tends to run slow when you have a large database so you constantly have to keep up on the archiving. I also wish the program had a few more preventative features when it comes to posting transactions to closed GL periods. Certain tasks do not validate if the GL is closed prior to posting which I find to be a pain. Sometimes the fix is easy but other times it is very difficult to figure out.

I have used Sage 300 for years. Many companies use it although I find that it needs some element of support or a strong user on the team to resolve things that come up. Office Connector is a nice addition as many reports are not available out of the box...such as a CashFlow Statement and a good WIP report that can be modified and adjusted. You can write into the software so many applications can share data which is a plus. I feel like we have multiple additional technologies to make up for all the short-comings of Sage. Their support however, is amazing. Very friendly, knowledgeable and helpful. Additionally, the SageKnowledge Base can answer most questions a user has so there are solutions, but takes a bit to get familiar with how to find what you are looking for.

I like its ability to link with multiple applications including PROCORE, HH2, Paperless.

Out of the box financial reports are limited and it is not super intuitive in my opinion. We are currently running desktop in a hosted environment. I think I would have preferred the cloud based package.

Overall, we have used Sage 300 CRE (Timberline) for 15 years. We stick with it because we have invested so much time and money into customizing it and forcing it to work like we want it to work. It is a good database, if you can figure out ways of extracting the data you want (i.e. Access, ODBC, etc.). In general, the software is old and not as dynamic as others on the market, but switching is too much of a painful process to make us jump ship. We will keep sailing (and bailing) with Sage 300 CRE, at least for now.

We integrate other estimating and purchasing software for our home building division and that works fairly well. As a database repository, it works well. It is easy to get information in the system and you have a lot of ability to customize and create fields.

The reporting tools in Sage 300 CRE are not good. Getting information out of the system has always been our challenge. We end up extracting the data via other tools and creating our own reports in other tools (i.e. excel). The financial statement and other report writing tools are not easy to work with, and frequently have issues that need to be corrected (or acknowledged... still not sure why Sage can not figure out how to round properly to make a balance sheet balance)...

In deciding to purchase this software, you need to determine your real commitment level. You can use an easily implemented software such as Quickbooks, but you'll need to manually enter a great deal of estimates and information. The implementation and training is costly - be sure and get the total price of all the software modules that you will need in addition to the estimated cost of implementation and training.

I like that in general you are able to import tables from other software or ones created in Excel rather than either not having history or having to manually enter it. There are many very sophisticated modules to help you manager your business. There are awesome video's with lessons that you can use (over and over) for a period of time to learn each module broken down step by step. The job cost is able to import estimates created in Timberline (SAGE) Estimating, another very sophisticated program. From those estimates you can actually create purchase orders for items estimated, and email them directly to your vendors. Very slick if the program is set up correctly.

This is a complicated system and not for the average AP person or Controller/Accountant. You will more than likely need to hire an expert to train and walk you through implementation. The reports are rarely exactly what you want, so you either have to pay the expert to change them or to learn to change them yourself. The whole implementation process is lengthy - there is a learning curve.

Our company has been with first Timberline then Sage 300 which we started in 1997 with our original setup. We have always been happy with the product and have attended seminars and workshops that really make a difference in new ways to use the software.

Our company uses Sage 300 exclusively for Construction, Job Cost, Property Management , Financial Statements and Payroll. Every aspect integrates with what we need. We do export and use Excel with the Sage 300 when needed.

Unless you really familiarize yourself with the report writing, that can be difficult.

This is possibly the worst software I've ever supported. My opinion is based on my observations of: - Lack of functionality - Unknowledgeable support people - Upgrades that are frustrating and usually immediately need another release to fix that release - Software pieces don't work together ie: Paperless, 200 CRE, eCapture, SageCPC

The ability to create specific roles for users.

The upgrades are a nightmare. Have to touch all desktops while doing an upgrade is extensively time consuming. The support is atrocious. I open a ticket online and get an answer that doesn't even relate to my question. I've already scoured the knowledgebase, but the response I get it just sending me to a knowledgebase article. Then I'm told to call in. When I do call in, I get to listen to a message for 1 minute that tells me to go online and look at the knowledgebase (waste of my time), than I sit on hold for an hour to get a first level support person that doesn't know the answer and I need to schedule time to get a call back from some one else.

For your everyday construction accounting, this software works very well as long as you are located in the office. I'd love to see them modernize it and move it to the cloud, but their current cloud offering, Sage Intacct, leaves much to be desired. I'd also like to see better functionality in the Project Management portion of the software, but it seems there is no one software that handles both the accounting and operations sides well. For now, we are switching our project management to Procore since it has an integration with Sage.

Sage is a very extensive platform that can handle complex accounting functions. There are a number of integrations with other software platforms that provide even more functionality, such as paperless AP approval routing, cloud timesheet entry, reporting, etc. There is also an organization named TUG that provides training via webinars and conferences and serves as an excellent resource when problems do arise.

The software is on-premise and requires a VPN and Remote Desktop connection if you are attempting to connect from the field. It is also very dated and the user interface could use some serious updating. Many people lack the computer skills needed to modify Crystal Reports and Report Designer Reports.

Each time I call customer service, the representative spends time searching the knowledge base and more times than not, they are not able to help. Doesn't seem that the representatives actually use the product or understands the accounting process.

The add-ins that allow for easier use of the Software has changed the friendly use of the product. Adding excel export has made it much easier to create reports instead of using report writers.

The size of the entry, it's too small and you cannot change it. You are limited to the screen that shows and it normally is too little space or area to view. The conditioning is far too difficult. You need to understand some basic coding to properly condition. Formulas also require too much information about IT to properly set up.

As a prior QuickBooks user (at another company) the transition to Sage 300 was ideal. The logic behind Sage 300 is very clear and simple. There really is no overthinking when it came to designing this product. Sometimes there are glitches or "speed bumps" but those are always overcome with a call to support.

I like that there are many work arounds and alternate ways to "get what I need". For example, If someone is in AP, I can generate a report that I need by going to IA. I can also trust but verify results by running multiple reports and annotating their correlation and reconiliation.

I wish there were automatically more User licenses available for the AP and JC module. We are a SME and often run into the issue where two staff members need to be in AP or JC at the same time. They are performing separate functions too. For example, if I am cutting checks in AP my accounting assistant has to wait until that task is done before she can export new invoices from Paperless into AP. Perhaps, based on either sales volume or entity size, more licensing can be included with our renewal each year at no additional cost.

I highly recommend Sage 300 to any contractor out there. It's ease of use and numerous modules make tracking things like inventory, job costing, cash management etc a breeze. All modules sync up to the General Ledger and at the end of each month, we are able to see how we are progressing. This has helped us catch numerous mistakes on our end. Whenever there is a problem, we will phone the Sage call center. They are able to troubleshoot things in no time. Not only do they help fix the mistake they also teach you how to spot them yourself. The odd time we have had to escalate a problem to the programmers they always end up contacting us back the same day. I started using Sage 2 years ago with very little knowledge of the platform and accounting in general and through the proper training, customer service, excellent help articles and Sage U I can confidently say that I have mastered this program. I could never see myself using another product after Sage 300.

Ease of use Customer Service Training and Sage U Reporting Custom Reports to fit your business needs.

Other than the odd Software Glitch which Sage is more than happy to fix I have no real complaints. Anytime I seem to bring something up that would make the product better Sage seems to be working on/implementing that change.

We spent $35,400 for an update for two seats March 2020. This was prior to me coming back to Templeton after 16 years in July of 2020. This was a waste of money in my opinion. I implemented this system 16 years ago and it's exactly the same other than the overlay to login to all modules at one time. It is nothing but lipstick on a pig and the worst software I have used in recent history.

Some of the financials with rolling numbers and the ability to use intercompany functions. There really isn't much I like about it though.

It's very slow and antiquated. Using modules is very old school and not being able to drill down from one module to another. The pervasive database is horrible and we need to restart the server at least once a week.

I have been using the software for almost 20 years. As we learn more, we realize the software is capable of doing so much, but our knowledge is limited. We use all of the accounting modules and are happy with the ease of use for all users, even new ones. We use the inquiries and customize them to get information from live data. We like that we can pull our data out and use in Excel and Access.

Two users can not be accessing a bank account at one time. Our AP users and reconciler have to communicate before checks are printed to make sure no one else is accessing the bank in the software. Education is the key to learning the software. We have joined TUG, the Users Group. This group is made up of end users sharing their knowledge and experiences in a teaching/conference format.

It's not good. It could be worse but its not good. It seems like at time Sage makes harder than they should be.

The most common functions are easy to find.

Almost everything is harder than it should be. It allows modules to post that won't post in the GL. The direct entry options are not the same as the import options. The service department read the knowledge base. Support takes a very long time. Its not fair to say call volumes are higher than expected if that is the norm. The pervasive SQL backbone make it very unfriendly to connect to. Some upgrades rename fields instead of adding new ones within the database. Sage does a very poor job informing customers of needed upgrades until it is almost too late.

In my 26 years in construction accounting I have not used a more difficult, less user friendly software. We have had sync issues with sage CPC continually and have to "restart the connector" far too often.

Support is responsive when called or emailed. Although a few of the support team have not been able to assist and we have to move up a level

sage is not user friendly. The modules are difficult to maneuver and advancing and closing months should be one step not many. Closing a period should truly make it closed, meaning that no entries or voids can be made without special pw or permissions. Reports take forever to run. Conditions and Ranges are confusing.

The software does what you need it to do for daily accounting functions with minimal crashes or delays. However, the reporting function needs to be updated to a usable format so that it takes the end user less time to gain the information needed.

The software is very reliable and there are very few hiccups in day to day use. It's also very handy to have features such as: - Attaching documents/invoices to an AP or Journal Entry - Recurring journal entries - Project Coding

I find the interface layout to be a little archaic. It is not very modern in comparison to other accounting software. A troublesome area is when making entries in the General Ledger module, the entries are not reflected in the AP, Bank, or AR modules. However, making entries in the AP, Bank, or AR modules are transferred correctly in the GL. Lastly, the reports that are generated by Sage 300 can be put into Excel 97-2003 only. Furthermore, the reports are generated in a very complex manner with poor formatting and many merged cells. Trying to manipulate and sort data can take a long time. It would be very helpful to be able to search/filter through Sage by the invoice/document number. The only option to do this is to either export the data to Excel, or search by vendor.