We are able to provide competitive pricing for our delay analysis contracts due to the fact that we can analyze all project schedules in minutes for quality and also to understand at a high level which activities are driving delay and if the Contractor has been mitigating or accelerating to recover delay

The dashboards and delay analysis capability is great to be able to see what is driving delays to a project in minutes

The platform is updated regularly and with the suggestion box on the platform the Smartpm team are always open to ideas to improve the software

Excellent. The product is now an integral part of the services we provide.

The half step analysis features and the general analytics.

The current bar chart graphics could be better quality.

This tool helped standardize our scheduling process and provides concise information for teams to have productive conversations.

Some of the tools within SmartPM require a lot of time and attention to detail to set up and use properly.

[sensitive content hidden] is an amazing rep that is capable to answer any questions and comments or knows where to go to find the answers. She is going above and beyond.

Automatic analysis of so many different KPI's

It takes a while to get to know how to operate the system

Working with the staff at Smart PM has been incredible. They have provided an amazing customer experience. They give us regular attention, are very responsive and seem genuinely interested in our questions and suggestions for improvement. Most notably Tenesha Kittrell-McGhee, [sensitive content hidden and [sensitive content hidden] have been fantastic to work with.

Smart PM is super easy to learn and very effective when trying to communicate what is going on in the schedule. It is so quick and easy to upload your schedules into the software and within minutes have all of the metrics at your fingertips. The Windows Analysis is a game changer. What used to take me weeks or months on some projects, now takes minutes or hours. I don't want to analyze any project without Smart PM anymore.

There are a few areas where Smart PM makes assumptions and changes dates in the schedule. I would say this is what I like the least about the program. I would rather the software tell me the assumptions it would like to make, but give me the option if I want it to make the changes so I can keep the data that I import pure. I do understand that Smart PM is working on a solution to this however, so this doesn't discourage me from using the program.