Datadog vs Heroku

RATING:

4.6

(239)

Datadog has 239 reviews and a rating of 4.56 / 5 stars vs Heroku which has 299 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (239)
4.6 (299)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 28, 2024
December 5, 2023
Pros/Cons
  • Pros

  • So nice to have that event stream and subscriptions. And it's very easy to share your findings with colleagues.
  • It is friendly user.interface, it has very good customer support. It allows create flexible dashboards.
  • Cons

  • Metric types takes time to understand. Sometimes it is very difficult to understand the graph report and it is bit technical to use.
  • Pricing can get confusing as there are multiple tiers per feature set.
Read all user reviews
  • Pros

  • Heroku provides easy-to-use deployment services for a number of technologies, allowing for rapid prototyping that is easy to share with others.
  • It's great that it supports so many different languages, and the knowledge base and step-by-step tutorials are outstanding.
  • Cons

  • This will leave a bad impression on our side projects if potential users were to find out about it after it’s been inactive for sometime.
  • This group refused to use phone, so the limited accessbility was only with email, when they would always pickle us back and forth to differing departments, not finding any solutions for us.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos