As a one-person PR shop, knowing that I can quickly and easily create projects, track my time and do my monthly invoicing in one spot is invaluable and I don't miss billing any of my most valuable resource - my time!

After two decades, Function Fox features everything I need!

I love how much functionality and detail I get with FunctionFox. It has enabled workflow and increased our productivity and brand consistency so we can prioritize the most strategic, outcome-oriented projects. I love that campus users all go to a single link to request work. I cannot imagine going back to an email-based request process or a lower functioning project management system.

The learning curve was high and hard for some. The dashboard is not as intuitive in some places as we would like.

We use this tool to track projects and our task/actions with for our clients. It does neither well. The tool is very bulky and not a great interface. It does not make tracking tasks easy, and managing my teams hours isn't a fun or easy task due to this tool

If you're using just for projects, than this tool is OK. It also CAN do task management and gantt chart tracking. It also can track your tasks that you are doing.

Pretty much everything. It is a bulky interface that doesn't do anything better or as well as their competitors. The tool doesn't make it easy to track retainers, actions, tasks, projects, etc.

We needed something that combined timesheets with our project management system. FF worked well and helped solve that problem.

It's very easy to use and has a lot of bells and whistles which is great. My favorite feature is the timesheet feature.

I wish it had more colors, it's a little blah and grey and boring.

Time-tracking is key for our organization as we are a consulting firm that relies on accurate tracking for project management, cost and invoicing. This has been a perfect tool and we've used it over for well over 10 years.

This program is very user-friendly and is an integral part of our day-to-day operations. As a consultant firm, we needed a time-tracking system that would make important changes as we continue to grow as a company. Honestly, we couldn't function well without it!

There are some functionality issues that are minor but could use improvement. Moving projects (rather than just clients) from one to another is an example.

I think we're nearing 10 years of using FunctionFox, and there's a reason we're still using it to this day: it's essential to tracking time, productivity and managing project expenses.

It's been a great tool for our business as we've navigated a team of 2-10 employees, especially through a global pandemic! We use it mostly for time tracking and project tracking, but it's been a great resource.

Sometimes we have issues with the Reports feature, not getting the right data or all of the data we'd like to be in a report.

FunctionFox is a great tool for tracking time. It allows you to have several users tracking time under projects and tasks, so you can see how your team is using their time. From an agency standpoint, it allowed us to accurately account for our time with clients and realistically price our services. It had integration limitations and was not as flexible as we needed it to be, but for many, it is likely the right tool.

FunctionFox allows you to set up different account and projects within those accounts to help separate your time into tasks and items of your own choosing. For a marketing agency, this type of tool is essential. Function Fox offers a pretty easy to use system with several features to help make your time tracking experience easier and more accurate.

We ultimately moved away from FunctionFox because it was not able to integrate into our billing software. We also needed a tool that would be double as a task manager.

I've been with FunctionFox for almost 20 years, which should speak for itself. It's great software with nearly 100% uptime. They also have excellent customer service.

FunctionFox has been an excellent service for our marketing agency. It's so easy to track time by employee, client, project, and task.

I wish the reporting features were a little more robust. I also wish that the retainers functionality had more offerings and didn't cut off after two years.

We have used this program for a few years now and have found it very easy to track progress on projects, log hours, and make sure that our office is running as efficiently as possible. This has been a great investment for us!

It took some time to get familiar with how to use the software. Adding gantt charts for project planning would be great, but overall this program fits our needs quite well.

Great time tracking/management software.

Very easy to use and intuitive time tracking software. Great reporting features. We use this to track time for 15 employees and never had a problem.

Because this is web based it sometimes locks up or we can't access it if our internet is out. A very minor problem that rarely happens.

Outstanding product!

I started using this product about 15 years ago. It is a great tool for tracking projects, time, sales dollars vs. time spent per account and many other measurables. It is the best tool I have found that allows Design and sales management to objectively measure the return on design resources spent. The data collected has been immensely helpful to management, and this is the 4th organization that I have introduced to the tool!

None! Very easy to implement and use, for graphics and structure.

I went from manually compiling labor from paper timecards, which was difficult for me to keep on top of and employees didn't do as good a job as they should have with their timecards. Switching to FunctionFox instantly brought an about face. The monthly cost is more than offset by the time I save in the office, not to mention all the things that were not getting billed on the old system. I can't recommend it enough, even for very small businesses. The system is very powerful, but I just use the basic features.

The software has finally freed me from the nightmare that is paper timecards. It's much easier to track labor hours and details on projects.

It's not always intuitive to find and use features that I don't regularly use, but if I get stuck, the support is always very good and they are quick to answer the phone.

We have used FunctionFox for over 12 years, so that basically says it all. As a company, they have always been responsive to suggestions to better the product and have taken feedback when something isn't quite right, and implemented change or fixes in a timely fashion.

The time tracking and various reporting and organizing features are vital in making sure we invoice accurately for the work we do.

The only con is filling out this survey, as it requires me to provide a con for a product that I have no complaints about, and to require it to be a certain length in order to submit!

The automatic timer is a real plus for most of our staff. The reports function is very robust and affords analysis 8 ways from Sunday. Its daily time entry/timekeeping simplicity has curbed many of our staff's bad habit of waiting until the end of the month to enter time based only on notes and emails. This means greater accuracy, more timely billing options and faster cashflow. Plus our account managers can gather and configure their own reporting for their clients without involving our administrator. Perhaps best of all is Function Fox's lightning fast support and customer service. Best in the business from the tech support perspective and the knowledgeable assistance from our sales rep.

The only drawback is that it cannot be integrated, or the data cannot be exported, into several of the popular accounting apps. We handle that manually which takes a few extra strokes to generate billing, but the other advantages far outweigh that shortcoming.

For the time being, FunctionFox serves the purpose of keeping our team's time but when we have time we will most likely migrate to a new system. There are so many better options at this price point with more features and benefits.

We have used this product for over 5 years and it is really easy for employees to understand how to input their time. Their customer service staff is helpful when you ask for something directly.

Setting up backend organization of clients and projects is a bit confusing and difficult. There aren't very many integrations for communication with other softwares and if there are, it is difficult to get them set up. Updates and added features have to be added to your account from a FunctionFox rep.

more accurate billing

I implemented this software when I owned my own agency of 1 full-time and 2 part-time staff. It helped tremendously to track the time spent on projects and more accurate billing. No more paper time sheets! I always had accurate data when a Client asked "how much time do we have into this". They have great customer service and is fairly reasonable in price even for smaller shops. Reporting is robust. Pretty user-friendly.

It's missing the Project Management piece. At least in tracking To Do's like Basecamp does. I wish I could have 1 software that does both of these things.

We love this software, it's quick, easy and very cost effective. We easily input our data into it, the fields are all editable so is bespoke to us. We haven't had to ask for much support as the software is so easy to use, but when we did the help was fast, helpful and friendly. Function Fox has made the studio run far more efficiently, team members can book jobs in quickly and time sheets are super fast. The retainer option has been really useful too, we can also report on staff productivity and ensure timesheets are being filled out.

Having worked with the software for a few months I cannot find any flaws with it, we researched many CRM software solutions and most were too expensive or too complex for our needs, Function Fox gives us the option to have a basic CRM system with add-ons available if we want to expand features.

We have used FunctionFox for time and expense tracking for over 15 years. I am an early adopter and have been blown away by their consistent customer service. Their team of great people support this solid product.

Great UI, very intuitive for designers and account people. Timesheets are painless and now our expenses don’t slip through the cracks. Absolutely pays for itself. Everything an ad agency or design firm needs!

Can’t think of anything. Whenever there was an issue, they have listened to our suggests and continue to improve the product.

Ease of use and adoption from employees.

Lack of innovation. Lack of integration with other software.

Great customer service, personal and real.

Super easy to keep track of billable hours and create reports for invoicing.

Would like more flexibility with invoices, as it is now I have to export to csv and use my own custom invoice template in Excel, because of my "early bird discount" pricing structure.

I have appreciated the simplicity of the product and the ease of use for my consultants.

It has stayed true to its purpose; maintained its convenience and ease of use; is very dependable; doesn't require ongoing maintenance upgrades and then the need to re-learn how to use the software.

I wish it was just a little less expensive since I only use the Time Tracking and Reports features.

Easy to use and the FunctionFox team is always there to help me quickly.

Time tracking and invoicing is really easy ! The weekly hours motivates me.

Nothing for now I'm really happy with the product.

Function Fox makes it easy to set up clients, projects and to track time. Most importantly, Function Fox has allowed my company to track and invoice for hourly work that "slipped through the cracks" in the past; my billable hours have nearly doubled since I started using the product. Function Fox help you get paid for your work. All of it.

I think the invoicing part of Function Fox's system could be a bit more flexible -- customizing my invoices i a way that my clients will accept them has been a minor challenge, but certainly not a deal-breaker. Overall, it's a great product that help you get paid for your work -- the good definitely outweighs the bad.

I like the ease of use, the mobile app and the depth of functionality within the platform. I can see the teams hours and write descriptions on exactly what is being worked on

I would love to have the ability to post time on multiple projects at once. This would help when the same projects are being done for multiple projects and time just needs to be split.