ContactWise CRM is a customer relationship management (CRM) solution designed to assist businesses across various industries such as government, healthcare, banking and education. Key features include information reporting, business consultation and access control list (ACL).
ContactWise CRM business consultation feature assists in organizational tracking and helps in providing software training to end users and administrators. It helps users in sending mass email messages to contacts and supports integration to import customer data to the CRM database. The solution enables users to generate reports that help managers to track and monitor sales, customer information and other business opportunities.
ContactWise CRM allows users to create their own access control list and helps to provide access permissions based on user role. It supports integration with GroupWise, Microsoft Outlook and Novell. Support is available via phone and email.