devContact
About devContact
devContact Pricing
Free
Starting price:
$10.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for devContact
4 Reviews
Joe
Music, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Amazing customer support
I started using this after seeing it implemented in another app. It seemed like a really great way of handling the problem of keeping an up to date searchable FAQ and providing an efficient way to interact with users that have problems. There were a few things that didn't quite work for me so I contacted their customer support. I was delighted to find that the team behind DevContact is just as keen to make this the perfect solution as I am to make my app the perfect solution. I can't compliment them enough.
PROSEase of use creating and managing FAQ
CONSThat links in FAQ are not able to be opened in safari. Hopefully that'll be addressed.
Elena
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed October 2015
devContact has helped us immensely when it comes to resolving customer queries and complaints.
What do you like best?It is very simple to integrate to mobile applications and has a simple interface which makes it easy to use and handle. However, it should have a module for web based products as well and the social component can be improved. We would recommend this help desk to indie app developers and other app publishers. devContact has promised to show improvement and will be adding more features. Plus, its extremely affordable!
Stephenie
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
Reviewed September 2015
so far, works great
I recently upgraded my app with its free features, it works nice so far. they need to work on their help material but their support team was very helpful.
Henrik
Internet, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2016
Good for small businesses
Appropriate for littler organizations who require a more basic arrangement (versus Zendesk for example). others is likewise extraordinary, but yet just for bigger organizations who need to alter a considerable measure of the tweaks etc...
PROSTagging system FAQ Support ticketing Reporting
CONSstill some small bugs