The easy navigation is my favorite part compared to some of the competitors I used before. Hands on help to learn how it works is a great feature too.

It's a great tool for marketing and sales. It's nice to have one platform to manage both of these important aspects of our business.

I cancelled because my bill got higher monthly , and we used it less. They turned my service back on and charged my company for 3 months of service upfront as a cancellation fee.

I love all the integrations and capabilities. Originally I got Hubspot to help with a chat bubble on my website.

Hubspot makes marketing fun. It is easy to use, fun to use, and their customer support service is fantastic.

It is easy to use, helps you to boost your sales. Ofer countless free and useful tools.

The team are friendly and do their best to help you as quickly as possible whilst talking you through the issue so that it does not happen again.

It's an intimidating and scary as I don't want to mess anything up. The only other hiccup is merging contacts automatically is challenging.

Besides being a wonderful CRM Hubspot provides great sources of education for you and your employees.

Contact management is very good offering different clusters. Marketing module is great allowing to build infographics and newsletters using cool templates.

I love that it's customizable for all of the fields I wanted to add. I love that I can track my emails and other communications.

Overall, it's the best CRM you will get for free and it may be the best CRM at a lower price point.

Loving my experience, this is my first time using HubSpot and certainly won't be my last. Easy to use + Efficient + Affordable = Winning CRM.

Overall, it is an interesting tool that can be helpful in providing another level of insight into the effectiveness of our marketing EDMs.

It is refreshingly different to other CRMs. For starters, they have a free version which is great.

Missing a lot of simple features in other software. Active lists are somewhat useless in workflows since they're stuck in that workflow even if they're no longer active in the list.

We can send the mail automatically and we can save the mail content too. The cost of the hubspot is medium and features are really good.

We switched to this CRM to fix a few problems and now find ourselves facing different but equally as difficult problems.

Very impressed with the ease of use, transparency and simple set-up / integration.

I like its part of my job to lead the community of five thousands. Lots of functions and educational materials to how to use are strong suits of this software.

Easy to use, great UI, and always giving you helpful hints and tricks to be successful.

Some of it is unhelpful but unable to be removed as set fields which is often a pain.

The customer support is amazing, always being so responsive and helpful. I have to say it’s one of the best support teams I have ever contacted.

Occasionally, their redesigns are a bit confusing and needing to relearn where sections are can be annoying.

The ease of use is fantastic, making for a simple, hit-the-ground-running kind of user experience.

Ultimately, HubSpot has helped us bring our processes forward in a wonderful way, and their support is truly, truly superior to any other product support I have ever received.

Love the complete and seamless integration with HubSpot Marketing. It's also super easy to use.

The HubSpot CRM is super user friendly and easy to use. So far it has integrated with our website perfectly and provided just what we need.

I had even disconnected it and it is still happening. This is losing my company money as we get paid by attribution.

However, there aren't any cons with the software that I have found yet mainly because there are things I haven't learned how to do yet so I cannot say they are bad or inefficient.

In addition to Karma being a solid solution from the start, their support and development staff have been remarkably responsive to our ideas and frequently add features based on customer feedback.

When I first startyed using it some features were a bit tricky to find for first time users.

The tagging component is perfect. I do a lot of registration for events through Wufoo and it links up great with it.

Karma was a pleasure to use. It had 2 critical features I wanted: 'Autosave' and 'Save with Followup.

I immediately imported my contacts to the site which was super easy. It was very easy to use and navigate.

We were strongly leaning toward karmaCRM and decided to go for it in the midst of explosive growth. KarmaCRM not only worked for, the support staff were wonderful and incredibly helpful.

It has email tracking, APIs, third party integrations, internal notifications, permissions, easy import and export – everything you expect in a modern CRM.

What I like best is the price and the fact that I can go anywhere and access my database of customers. I also like how easy it is to upload documents that correlate with my customers.

When a feature is broken, it NEVER gets fixed. They are always doing improvements and updates, but the original problems never get addressed.

I've been through some CRM implementations and transitions in the past, and complexity and a lack of customization are often major obstacles.

My team and I have been using Karma for almost two years. The product is very user friendly, affordable and has tremendously helped us scale up our sales and outreach process.

I would be flat on my back, should ever happen something disastrous to it... (which of course wouldn't, as it is cloud-based and you can have everything exported from it).

The Karma team have always been responsive to any inquiries we have had (via phone or email) and always open to feedback of ways to improve the product. Would highly recommend this product.

It is also user friendly, allowing you to download data when you need to but also customize your interface so you can see only the data points that you're interested in.

The integrated email feature is my favorite tool, it saves me time. I wish other CRM programs would utilize this feature without slowing down my PC.

Printable task list (which incl 'overdue' scheduled events). Great app, which lets me search for contacts, and with two taps dial directly.

Not only is KarmaCRM the best and easiest to use, their support team is beyond fantastic.

The one drawback is that it won't automatically code clicking boxes from Wufoo, only fill in the blanks and drop down menus. If they could figure out how to do that, I'd give it 5/5.

US Dollar

With its cloud-based, customer relationship management (CRM) platform, HubSpot CRM helps companies of all sizes track and nurture leads and analyze business metrics. HubSpot is suitable for any B2B or B2C business in a variety of segments, including accounting, marketing, sales, construction, retail, real estate and more. It offers features including outbound and inbound marketing, sales automation, sales pipeline management, customer relations management, email tracking, lead management, contact management and more.

HubSpot CRM offers a visual dashboard with a real-time view of the entire sales funnel. Using the CRM system, businesses can track customer interactions automatically through email, social media, live chat or phone calls and every interaction is stored in a timeline organized by lead. The HubSpot CRM marketing tool offers lead generation and email marketing automation features to help businesses create and manage email templates and track how well those emails are performing.

The HubSpot CRM sales tools help sales reps to manage contacts, track deals, manage their sales pipeline and more. The platform integrates with other HubSpot tools such as HubSpot Marketing Hub and HubSpot Sales Hub, as well as third party platforms including Zoho CRM, Salesforce, SugarCRM and more.

HubSpot CRM's free plan is free forever and includes access to all HubSpot sales, marketing, customer service and contact management tools for unlimited users.


LongDescription

Third-Party Integration

Cataloging/Categorization

Forecasting

Internal Chat Integration

Lead Capture

Document Storage

Activity Tracking

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

Calendar/Reminder System

Relationship Tracking

Project Management

Lead Distribution

Pipeline Management

Customer Database

Calendar Management

Client Tracking

Template Management

Scheduling

Email Tracking

Email Templates

Self Service Portal

Contact Management

Lead Management

Email Marketing

Mobile Access

Real Time Data

Performance Metrics

Routing

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Lead Segmentation

Real-Time Notifications

Workflow Management

Email Management

Source Tracking

Activity Dashboard

Alerts/Notifications

Predictive Analytics

Segmentation

Customizable Templates

Lead Nurturing

Interaction Tracking

Reporting/Analytics

Contact Database

Lead Qualification

Appointment Management

Client Management

Quotes/Estimates

Task Progress Tracking

Third-Party Integrations

Appointment Scheduling

Task Management

Live Chat

Campaign Management

Document Management

Prospecting Tools

Email Response Control

Search/Filter

For Mac Devices

For iPad Devices

For Financial Institutions

For Startups

Data Import/Export

Sales Activity Management

For AEC Industry

For Insurance Industry

Customer Surveys

Customizable Reports

Access Controls/Permissions

Customer Segmentation

Progress Tracking

Customer Service Analytics

Knowledge Management

Communication Management

Team Assignments

Customizable Fields

Collaboration Tools

Activity Management

Customer Support

Lead Generation

Opportunity Management

Sales Reports

Territory Management

Request Escalation

Reporting & Statistics

Reminders

Calendar Sync

Accounting Integration

Web Forms

Campaign Analytics

Solaris

Web browser (OS agnostic)

Windows 8

Windows 10

HubSpot CRM is available for free of cost. Users can add 1,000,000 contacts and unlimited users. Free access to the CRM has no time limit.

Starter: $50/month or $600/year
Professional: $1780/month or $19200/year
Enterprise: $4000/month or $48000/year

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

HubSpot CRM

In Person

Live Online

Webinars

Documentation

Videos

KarmaCRM is a cloud-based customer relationship management solution that caters to small sized businesses, helping them to build relationships, close deals and manage business operations.


The solution's Contact management functionality provides basic contact information along with contact activity and history. Contacts can be located via system-wide searches and updated with bulk operations.


Users can research and connect with customers via automated social profile searches, and leads can be automatically imported from the company’s website. Users can also control access rights and permissions with customizable user groups.


Tasks can be prioritized with calendars, alerts and email and SMS reminders. Users can create and maintain multiple calendars for different types of tasks or events and also customize and rearrange dashboard fields, tabs, labels and colors to suit the needs of the sales process. In addition, KarmaCRM integrates with Outlook or Gmail and has a dropbox feature to BCC emails to directly to the CRM.


KarmaCRM is available on a monthly subscription basis that includes support via phone.



Multi-Channel Communication

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Unix

IBM OS/400

Windows 2000

$9/user/month (billed annually) or $12/user/month (billed monthly)

HubSpot CRM vs karmaCRM

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