Market Leader Professional

RATING:

2.3

(8)
Overview

About Market Leader Professional

Market Leader is a cloud-based marketing solution designed to manage customer relationships. The solution caters specifically to real estate industry vertical. Key features include a dashboard, multi-channel campaigns, content library, text alerts and email alerts. Market Leader allows users to keep a track of website visitors. Users can monitor the properties that are being saved or viewed by the website visitors. Website analytics facilitates managers to check lead sources, website traffic and conversions. Lead sources such as Zillow, Trulia and Realtor.com are automatically delivered to this platform. Further, users can customize content and layouts according to brand requirements. Additionally, Market Leader offers tools for listing marketing automation. I...

Market Leader Professional Pricing

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Market Leader Professional Reviews

Overall Rating

2.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

2.5

Customer Support

2.5

Value for money

2

Functionality

2.5

Most Helpful Reviews for Market Leader Professional

8 Reviews

Shonda

Real Estate, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Market Leader is Best

I loved market leader I would still have it but can’t afford it anymore. Was the best CRM I’ve ever used!!

PROS

I love their touch system. The automated campaigns are the best I’ve ever seen!

CONS

The money. It was cheaper through KW when I was under their umbrella but the price went up when I purchased it on my own and was unable to afford.

Merribeth

Real Estate, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Super User Friendly

I enjoyed working with Market Leader Professional, and the platform was great; however the quality of lead deteriorated to a point that it became an act of futility to continue using it.

PROS

The CRM was great, as well as the automatic follow up with letters to clients. I also liked the amount of leads I received.

CONS

The quality of leads began to deteriorate. After a time, it became cost prohibitive. I wasn't even breaking even. I was putting time and effort into this, however, you cant sell someone a home with bad credit and no funds to work with.

Sean

Real Estate, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2021

Previous User that won’t go back.

I used it as a new agent and it was good to show a “professional presence” along with the email campaigns that were basically on autopilot. Platform was cumbersome and still today looks like 2013, but the client facing material is modern and nice. I keep the basic version my brokerage provides but no longer use the ML Pro service.

PROS

If you have the basic version from your brokerage, the Pro upgrade is a seamless transition. Integrates well for email marketing campaigns and print material. Nice website for someone who needs one.

CONS

Expensive unless your brokerage has a plan with them. Lead generation was not to vibrant. Bring your own web address because if you use theirs, you won’t have an option (at least affordable) to acquire it later if you choose to leave the service. Still looks like 2013 in the platform and the mobile app is lack luster.

Vi

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed June 2022

I tried so you dont- and other sites that dont allow reviews are FAKE

NEVER RECOMMEND. try another or none at all this is just placing money in the trash

PROS

Easy to take my money and give me a basic site.

CONS

They are not clear, have trash leads, and CRM is so messy and not easily trackable. Webpage is subpar. ALL OF THIS IS NOT WORTH THE MONEY SPENT. Do Not do it. Im, am a person who will try things and this is not something to keep. I took a hit so you dont have to.. Oh and if you come in DO NOT let them buy your DOMAIN name they will steal a 10-dollar name and try to charge you 200 to get it back .. LOL what a joke for customer service. That's why they LOCK you in for 6 months so they can continue to rip you. Cost per lead too high and ROI is like dreaming of a lottery win. Leads from here are not screened, and not valid for many leads that came in. ...

Reasons for switching to Market Leader Professional

they were closing office . small marketing team up north

Brain

Real Estate, 11-50 employees

Used weekly for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2023

Dont Use Market Leader

Overall I would suggest trying a different lead source because they are not what all the "reviews" say they are.Be smart and stay away for Market Leader, in my own opinion

PROS

the only good thing that i can think of is the on boarding where they are very helpful, just wish they were a little more upfront.

CONS

The overall experience was not only a waste of time but of money too. The account manager I had was not very responsive and had to continuously follow up with her. When you buy your lead areas be prepared because they will promise you a number for that area(s) but you will rarely hit the guaranteed number. Instead you will get leads (lets call "near your selected ares") that will count towards your number. A lot of the leads that I received, I did not hear from them, even after multiple follow ups.

Lisa

Real Estate, 10,000+ employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2023

DO NOT buy market leader!!!

Horrible!!!

PROS

Nothing!

CONS

Everything! They do not supply valid leads or make any effort to screen them! Fake info, seller leads that do not own the home, lenders looking for appraised value, agents looking for value etc! Total waste of money!

Bob

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed January 2023

Scam

I have used Market Leader for 3 months. I am certain that the majority of leads I receive are bots. After looking at BBB reviews, I am embarrassed that I fell for it. This company is running a scam.

PROS

It is easy to set up. Looks great, but it does not work.

CONS

It did not proved any true leads in the three months I have been paying.

Krystal

Real Estate, 1 employee

Used weekly for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2022

Awful

PROS

I did not like anything. It was awful. Waste of money.

CONS

The leads are complete trash. Lots of agents, buyers already under contract, sellers already bound by off market contract.

8 Reviews