Great!!!

MyPhoner is a great product with a high efficiency output

More customizable phonenumbers would be great. A big wish would be that the activity tab is split into an activity tab and a tap cor comments, so it would be a lot quicker to see comments without the need to scroll down and sort throug all the missed calls etc.

We needed a system which allowed a small telesales team to work on the same data lists simultaneously with each able to make notes against leads which can be shared, and also to claim a lead once specific discussions/negotiations are taking place. myPhoner does this really well. In addition, on the odd occasion we have had any queries about use or functionality, the support has been second to none - fast, friendly and really helpful.

Allows sharing of sales prospect list among team; individual leads can be claimed by users for follow-up; allows multiple lists to be worked on; allows status tracking easily; virtually no training required for users - simple, intuitive, does just what is needed.

Not a con of the system (as it does everything that it says it does) but it would be useful if there was a straightforward way of competing after-sales processes within the system, but appreciate this is more of a CRM function than a sales database function. No other disadvantages as the system does everything that we expected it to do.

It’s a great program, that allows us to literally make hundreds of calls every day!

My Phonner is so practical for storing leads in an orderly manner.and organising them for followips

The calling aspect! The calling in myphonner still has many kinks that need to get sorted out

Increased efficiency & output Ease of tracking performance & superior reporting Simple and intuitive platform that enables new hires to learn quickly MyPhoner has enabled Zembr to grow our teleservices team very easily from a management perspective. Reporting is so easy and visible that 14 agents are easily managed by 1 team leader.

Reporting & visibility is a huge one for us. This system makes it so easy to track! It is reliable, intuitive for users and is backed by a team of awesome people!

MyPhoner is an excellent tool and when I list some cons it is well to keep in mind that our specific use of the platform does differ from some others. See below a shortlist of things I'd like to see updated; - Winners can be rescheduled back into the same list for callback - Dedupe can be confined to specific lists OR - Ability to set up separate 'companies' and dedupes can be restricted to lists within a 'company' - Streamlined cost effective integrations with mainstream CRM's