All Oracle CRM On Demand Reviews
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Anonymous
1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
The perfect CRM for my e-commerce business
It integrates perfectly with my HTML based site. It helps me with the lead generation, the lead management, the newsletters(avoids many headaches of third-party apps). It was a game-changer for my business.
CONSCosts. It is costly, I have to admit, we all have to. Oracle has important costs and I can afford it now that I have a huge traffic. Couldn't use it in my early months. You have to drift on something else.
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2021
Oracle CRM on Demand Has Everything At Hand!
Oracle CRM is a game-changer for the business! We now have our data in one system used by multiple departments to allow us to make strategic business decisions like never before.
PROSThis great CRM has all the tools that you need to successfully keep up the relationship that you have with your customer. Oracle CRM has everything from a great Lead Management tool to Analytics and Reporting... and oh yeah, it's intuitive and not difficult to train new users!
CONSI'm always a fan of less is greater, but this doesn't mean that having so much capability is a bad thing. I just know some Users who get overwhelmed easy, so my personal recommendation is to ease any new agents into the system in a structured process.
Reason for choosing Oracle CRM On Demand
We had other Oracle Products, so it made since for our CRM to be in the same family, and we're glad we made this decision! :)
Meet
Computer & Network Security, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
One stop solution for sales tracking: Oracle Crm
One standout aspect of Oracle CRM On Demand is its comprehensive set of customer relationship management (CRM) features. These tools are highly effective for managing leads, opportunities, and customer interactions, streamlining sales processes and improving efficiency
CONSOne aspect that could be improved in Oracle CRM On Demand is its user interface, which some users find to be outdated.
Reasons for switching to Oracle CRM On Demand
The services are far better compared to hubspot
Kishan
Computer Software, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
Oracle CRM On Demand
An insight of the customer habits. Reliable system backed up by Oracle. Great way to find answers quickly (time is money). It's very easy to maneuver, and visibly clean. Very intuitive, and covers most of what I need to access from this vendor in one location Oracle is a standard in business software and provides generally user friendly formats and interfaces. Ease of viewing/searching opportunities and quotes. Ability to create reports tailored to my needs. Ease of viewing/searching opportunities and quotes. Ability to create reports tailored to my needs.
CONSDesign of some elements could be improved (drop down menus, icons...) It would be nice to be able to filter by part number instead of just by account or opportunity. Application tends to be busy for the average user, depending on content requirements for multiple businesses within the out of box capabilities. more integration between the CRMOD and our other reports/tools.
Tim
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
Get all the info you need right at your fingertips
This program is great at keeping all of the information you need for different clients, projects, etc... all in one easy to use platform. This program has saved us quite a bit of time and man-hours with keeping things organized. The program is easy enough to use and train new users. Especially if you are familiar with their other line of products.
CONSThe user interface could use some updating and seems like it's stuck in the past. There are times when things are way more complex with their workflows than they need to be. Overall not horrible, but just so people are aware there are some tweaks that could be made to freshen this up a bit and simplify.
Mark
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2018
Best CRM On Demand We Found!
Oracle CRM On Demand is the best we tried! It's been a continuous process to find a CRM that fits our needs as a growing organization. Oracle CRM provided so many solutions with their platform that we've found a winner!
CONSThe integration to load our previous CRM's information in took a bit of time to transition in. Once this was done everything was smooth, this was the most time consuming part of the start up process.
Bradley
Farming, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
CRM is great for notes
I love the ability to find notes from any point in time
CONSThe software at times can have its bugs and glitches
jessica
Verified reviewer
Computer Software, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2019
My Review of Oracle CRM
We have used Oracle CRM Demand to get data that we are useful for promoting our marketing campaigns since we use it to get contacts, track sales and potential customers so to help it increased our productivity in sales
CONSThe only drawback we have had AunQ does not have to do directly with the software is that for it to work properly it is advisable to have a very good Internet connection
Matthew
Real Estate, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2017
We use this as the back end of our software for marketing
Great product
PROSThe fact that it will integrate with our cloud system. There is no issues at all between the two and is seemless
CONSI wish it was a little easier to use as we need to have our programer do any updates and make sure that we are trained
Neha
Verified reviewer
Management Consulting, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2018
Trustworthy & flexible but not ease to use
The reports are accurate and can be downloaded with an excellent speed. It hardly had a service down alerts. It can handle several different tasks that would need to be performed in an organization. It also depends on how many modules the company purchases and decides to use. It shows priority leads which helps to stay organized and provides a proper dashboard of leads pipeline.
CONSAppearance of user interface is not appealing. It makes the procedure very lengthy as it involves multiple steps. Also the workflows & UI are both designed in such a manner which makes it very complicated to use. It is not user friendly and also cannot be accessed in mobile phones.
Addy
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed June 2022
great tool for CRM
Overall I find it easy to use - much better than the previous version.
PROSVery intuitive - love the workspace where I can easily look up accounts and see everything I need, set up filters, set up appearance and display the columns most relevant to my work. Mobile App is very cool too - however with limited traveling due to COVID, most team members haven't leveraged the app's capabilities.
CONSThe display should have the ability to display more rows.
Reasons for switching to Oracle CRM On Demand
Needed more powerful tool with better reporting capabilities.
Felix
Primary/Secondary Education, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed May 2018
The definitive solution to solve many business problems, is able to provide a broad vision of the business
Is perfect for the management of multiple sales teams in multiple locations, there are no limits for integration with other platforms, especially with Ofice365. is totally intuitive and promotes collaboration and teamwork, superior generation of reports and reports (customization), agility in the search for information (Opportunities and budgets)
CONSIs a bit slow, it requires a great and experienced internal support for optimal results, it is very expensive for small companies, the user experience is not the best, the interface was not visually attractive, it is rigid. Workflows and mail notifications are deficient. The user experience on a mobile device was not the best.
Christopher
Education Management, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2019
Great software, very efficient and have a very intricate UI
Oracle CRM on demand is a great software and have a very friendly UI. It is fairly easy to setup and feels very smooth. It allowed me to track all orders from customers where the software will provide all details ranging from arrival of delivery to customer details. At first it was hard to understand the functions and interface of the software but once you familiarize yourself with the software and with additional training that could be provided, everything will make sense and will be easier to use. There are easier to use tools out there such as Salesforce if you don't want to go through all the customization process and learning process. Overall, Oracle CRM on demand is a great software that has hardly any faults.
CONSTakes time to familiarize yourself with the software in order to be efficient at using it.
Natasha
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed March 2018
Oracle
Oracle is a great tool for multiple people trying to on the same page. It makes it easy to see where a project is at in it's stage. You can also read multiple reports on a certain job.
CONSOracle is a complex tool. Once you learn the system it works great, but learning is difficult. It is difficult because there are so many different things to do with the tools.
Marriah
Oil & Energy, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed August 2017
Efficient and Functional
Oracle CRM has the capability to track multiple KPIs and customize the data your organization is interested in tracking.
CONSOracle CRM is not as intuitive as I'd like. Certain functions aren't as simple to figure out as they should be, so user training is critical and users encounter some challenges trying to perform simple tasks.
Veronica
Management Consulting, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2019
Amazing CRM Platform With Oracle!
It's no secret that Oracle has been the major player in the software space for decades at this point. Probably older than me haha! Still, they know what they are doing when it comes to creating a CRM that works. I've been super happy using Oracle CRM On Demand. My guess is you will be too!
CONSIt did take me a bit of time transitioning into the larger enterprise type of software. However, I was able to make the transition smoothly with the support provided by Oracle!
Shantanu
Computer Software, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
Great Efficient and Functional
Oracle CRM has the capability to track multiple KPIs and customise the data your organisation is interested in tracking.
CONSI am a long time Oracle CRM user and can say that it can do a lot, but getting it to do what you want isn't always easy. Great product - just needs to be user-friendly.
Jose
Verified reviewer
Computer & Network Security, 201-500 employees
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
2
FUNCTIONALITY
3
Reviewed December 2020
Sales Executive review
The experience was just average, some new feature being rolled out and developed will be improvements.
PROSThe best feature that we used was being able to send prospects presentation slides straight from the crm. This allowed us to track when they opened it and how much times spent on each slide. great insight.
CONSThe user interface was not very easy to understand at first. There should be no reason to enter things multiple times.
Asad
Retail, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
best system
Awesome and easy to use software
PROSThat it so easy to use and the functions and updates are awesome
CONSThat the crash reports are not followed up with the team members who are reporting this
Bill
Verified reviewer
Information Technology and Services, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed September 2018
Powerful customer relationship management tool
Oracle CRMoD is a critical tool in our global enterprise. It not only tracks and manages opportunities very well but we have it integrated to our quotes to save duplicate data entry, etc.
CONSIt's a global enterprise software, so it can be expensive, especially for a small business. We are a large business so it makes financial sense.
Leonardo Bruno
Verified reviewer
Capital Markets, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Avaliação do Oracle Crm on Demand
Minha experiência é muito legal, recomento o uso.
PROSA ferramentas de negócios é excelente, facilitando o compartilhamento de informações e o trabalho colaborativo.
CONSNão há nada para pontuar de negativo, estou satisfeito com esse programa.
Amber
Electrical/Electronic Manufacturing
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2015
Useful tool for managing customer content
Oracle is a standard in business software and provides generally user friendly formats and interfaces.
CONSApplication tends to be busy for the average user, depending on content requirements for multiple businesses within the out of box capabilities.
Karen
Electrical/Electronic Manufacturing
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2015
CRM On Demand is a great Sales and Marketing tool
Oracle Support and the Support and Training Protal - Very good tools and plenty of information to get you thru.
CONSI have no complaints, Oracle has always been there for any issues and give advanced notice to prepare for any upgrades or patches.
Patty
Electrical/Electronic Manufacturing
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2015
Oracle CRM at Artesyn
It's very easy to maneuver, and visibly clean. Very intuitive, and covers most of what I need to access from this vendor in one location.
CONSIt would be nice to be able to filter by part number instead of just by account or opportunity.
Genevieve
Electrical/Electronic Manufacturing
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2015
Daily user for reviewing opportunities and quotes
Ease of viewing/searching opportunities and quotes. Ability to create reports tailored to my needs. Easily reviewing pricing and profitability. Clear view of open/closed opportunities.
CONSI wish there was some more integration between the CRMOD and our other reports/tools.