# OwnerRez Software Reviews, Demo & Pricing - 2026 > Review of OwnerRez Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/za/crm/ownerrez-profile --- [Home](https://www.softwareadvice.com/) / [Vacation Rental Software](https://www.softwareadvice.com/vacation-rental/) / OwnerRez Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/ownerrez-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/ownerrez-profile/alternatives/) # OwnerRez 2026: Benefits, Features & Pricing Wondering if OwnerRez is right for your organization? Our Vacation Rental Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview OwnerRez 4.9 [(261)](https://www.softwareadvice.com/crm/ownerrez-profile/reviews/) Pricing Starting at $40.00 per month ### About OwnerRez OwnerRez is a vacation rental platform designed for managing bookings and operations. It supports both small homeowners and large property management businesses and offers channel management, property management and website solutions. The tool features partnerships with major booking channels and includes a unified messaging system that consolidates email, SMS, and channel communications into one inbox. OwnerRez provides accounting capabilities compatible with various payment methods. Property management tools are available for calculating commissions and generating monthly statements. It also includes customer relationship management features to maintain guest relationships and offers extensive reporting options for data analysis. OwnerRez includes website building tools to help rental operators establish their brand and direct customers to their own websites. The platform includes automation features that streamline vacation rental management workflows. Wondering if OwnerRez is right for your organization? Our Vacation Rental Software selection experts can help you in 15 minutes or less. ## OwnerRez User Interface ## Popular OwnerRez Alternatives Main Product OwnerRez 4.9 [(261)](https://www.softwareadvice.com/crm/ownerrez-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.94Value for money - 4.90Customer support - 4.91Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1575)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) 4.4 [(477)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.16Value for money - 4.25Customer support - 4.38Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1310)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Jurny](https://www.softwareadvice.com/crm/jurny-profile/) 4.5 [(45)](https://www.softwareadvice.com/crm/jurny-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.53Value for money - 4.59Customer support - 4.56Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Guesty Lite](https://www.softwareadvice.com/hotel-management/guesty-for-hosts-profile/) 4.7 [(547)](https://www.softwareadvice.com/hotel-management/guesty-for-hosts-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.54Value for money - 4.42Customer support - 4.60Functionality Pricing Starting at $16.00 per month Get Price ## OwnerRez Pricing and Plans Starting price: $40.00 per month Free Trial Free Version Basic $40.00 usage based, per month Plan includes: - Channel Management - Team Access - Team Portal - Digital Signatures - Property Management - Quickbooks Integration - SMS Messaging Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## OwnerRez Features - Popular features found in Vacation Rental Availability Management Channel Management Contact Management Guest Experience Management Housekeeping Management Marketing Automation Online Booking Owner Statements Payment Processing Property Management Reservations Management Work Order Management - More features of OwnerRez Accounting Activity Dashboard Activity Tracking Alerts/Notifications API Billing & Invoicing Booking Management Calendar Management Channel Analytics Commission Management Communication Management Content Management Credit Card Processing CRM Customer Database Customizable Branding Customizable Reports Customizable Templates Dashboard Data Import/Export Data Synchronization Discount Management Document Management Electronic Payments Email Management Email Templates Expense Tracking Financial Management For Vacation Rentals GDS/OTA Integration Guest Communications Inbox Management Inventory Control Invoice Management Lead Management Listing Management Maintenance Management Mobile Access Multi-Channel Management Multi-Currency Occupancy Management Partner Management Partner Portal Rate Management Ratings/Reviews Real-Time Data Reminders Reporting/Analytics Reporting & Statistics Reviews Management Sales Reports Search/Filter Short/Long Term Rental Template Management Tenant Tracking Third-Party Integrations Transaction History Website Management ## OwnerRez Integrations PriceLabs Integration rated 4.9 from 37 reviews Stripe Integration rated 5.0 from 34 reviews QuickBooks Online Integration rated 4.8 from 17 reviews PayPal Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review Duve Integration rated undefined from -1 review See all 37 integrations ## OwnerRez User Reviews Overall Rating 4.9 Ratings Breakdown 5 96% 4 3% 3 1% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.9 Customer support 4.9 Functionality 4.9 Kim E. Verified reviewer Hospitality Self-Employed Used daily for more than 2 years Review source Reviewed January 2026 So glad I found OwnerRez! 5 From startup through my growth to managing 25 homes as a licensed PM (and still growing), OwnerRez product stability, features and support heve kept up with me every step and hurdle along the way. Their support team is top notch! Always quick to respond with helpful answers. So glad I found OwnerRez! The product, their teams and the amazing community of users is the BEST!! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: OwnerRez is the most robust and stable Property Management Software platform that I have found, and at a fair price. The depth of features for direct and channel bookings alike is unmatched. And they are continuously building great features and Ai capabilities. Cons: The property management reporting capabilities had been lagging. However they just had a complete rebuild of the reporting, that I am about to implement. Can't wait! Reasons for choosing OwnerRez Guesty was glitchy even in the testing phase. Didn't seem stable and focused moreso on channel integration bookings than features for direct bookings. Reasons for switching to OwnerRez Needed more depth of features at the time.especially for direct bookings and sms triggered message capabilities. Read More AW Andrew W. Verified reviewer Hospitality Self-Employed Used daily for less than 2 years Review source Reviewed January 2026 Excellent Support - Even for a Single Property Owner 5 Overall, my experience has been excellent. I can’t compare feature-for-feature with other PMS platforms because OwnerRez is the only one I’ve used, but I chose it after extensive research and I’m very glad I did. The combination of powerful functionality and genuinely outstanding support has given me confidence to run my rental professionally despite being a small, overseas owner. I would absolutely recommend OwnerRez to anyone looking for a property management system – especially if you value responsive, knowledgeable human support alongside robust software. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The biggest reason I chose OwnerRez was the quality of customer support. A property management system has so many levers, settings and integrations that you’re always going to need guidance, and \[sensitive content hidden\] and the wider team have been exceptional. In most cases I get a clear, practical response within 24 working hours, not just links to help articles but real answers that solve the issue. I’m only a single-property owner, so in commercial terms I’m probably the lowest priority customer – yet I’ve always been treated as if my business genuinely matters. Managing a house in Antigua while living in the UK adds extra complexity, especially as most of their customer base is US-focused, but the team consistently helps me navigate those challenges. The platform also does everything I need right now – channel management, automation, payments and guest communications – and gives me room to grow as I get more advanced. Cons: The main downside has been timelines for new features. When something is “on the way,” it can take longer than expected. For example, an updated PayPal integration that was meant to help one of my use cases ended up arriving about three months later than originally indicated. Similarly, WhatsApp integration has been promised for quite a long time and is still in progress. That said, they’ve been transparent about the challenges, and having worked in software myself I understand that development schedules often slip. It hasn’t stopped me running my business – it’s more about managing expectations than a fundamental problem with the product. Reasons for choosing OwnerRez Chose over Hostaway because of price and the ability to use our domain for our direct booking website Chose over Lodgify due to Capterra reviews and many reviews saying their support was slow. Read More CL Cherie L. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed May 2026 BEST CUSTOMER SERVICE EVER!!!! 5 I spent a tremendous amount of time researching booking software before launching Pure Salt Properties, and choosing OwnerRez was one of the smartest business decisions I made. The software itself is incredibly powerful. The level of automation, integration, customization, and detail it offers allows me to create a true guest experience — not just manage bookings. From guest communication and smart lock integrations to custom financial reporting for my CPA, OwnerRez has the flexibility to truly fit the way my business operates instead of forcing me into a typical cookie-cutter system. But what truly sets OwnerRez apart is the customer service. Their support team is honestly unmatched. Anytime I have had an issue, felt overwhelmed, needed help onboarding units, fixing error codes, customizing reports, or learning new features, they have always been there. Fast responses, patient guidance, video calls, direct help with my CPA — they consistently go above and beyond without nickel-and-diming for support. I have never received a bill from them for help! In today’s world, it is rare to find a software company that backs up their product the way OwnerRez does. I am heavily dependent on this software to run my business, and knowing their team is always there to support me gives me tremendous confidence. Outstanding software. Even better people behind it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Integration capabilities and Customer Service- unmatched!!!!! I have to include - I have made a couple of requests for “add-ons” and each time, they welcomed my input and let me know they would heavily consider my ideas- noting they would run it by the development team- WOWZERS!!! Cons: ABSOLUTELY NOTHING- I have everything positive to say about OwnerRez. They are the model of excellence! Read More Axel K. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed September 2024 Good PMS system, terrible integration for marketing and direct bookings, no lodge/B&B support 3 Customer service is poor, it takes days to get replies to issues we have. Otherwise the software is reliable. Our bookings have been on the decline because of the state of the vacation rental industry, and OR isn't adapting to the changing landscape so we're unfortunately moving on to vendors that have more modern direct marketing and guest journey features. I find it ironic that OR is arguing in their support that integration with metasearch is a waste of time when we have ample evidence to the contrary. Ratings Breakdown 5 Ease of use 4 Value for money 2 Customer support 3 Functionality Pros: Overall we've been very happy with OwnerRez when it comes to the channel manager and the PMS system itself but only for vacation rentals. It's definitely a good PMS system. The rates and rules are easy to configure and well thought out. The channel management is pretty good as well. From a control perspective it's really a good channel management tool. Cons: My low review score comes from the fact that when it comes to marketing and direct bookings, OwnerRez pretty much fails. If you don't mind the majority of your business coming from the three main channels, then stick with OR. But if you have a multi-unit property, OR doesn't provide what you need. When we dug deeper we discovered that OR has two drastic gaps: one is no support for Google Hotels or Hotel Metasearch in general. Yes they support Google Vacation Rentals but that is not the same as hotels. The second major gap is the terrible integration support for external websites. The WordPress plugin is severely limited in what it can do so the only way to get a good web presence is to work with a third party vendor that took the time to build deeper integration hooks. CRM support is also poor. For example there's no way to let the guests automatically update their email address. We have to copy and paste it manually. Reasons for choosing OwnerRez Better features, more implementation flexibility, better price. Vendor Response This review says some things that are factually incorrect. "Google Hotels" is the same thing as Google Vacation Rentals from an implementation standpoint. The reviewer believes they are two different things, but he is incorrect. GVR is the "Hotels" version of STRs and Google prevents integration partners from listing STR properties as hotels. ie. OwnerRez is not allowed to integrate with the hotels side. Guests can update their email addresses directly (there is a POC and RA guest form for that). Customer support does not take days to get a reply unless the question requires escalation in which case there may be research time involved. Initial customer questions tend to average 24-36 hours average first-response time. Replied September 2024 Read More Anna K. Verified reviewer Hospitality Self-Employed Used daily for more than 2 years Review source Reviewed March 2026 “Restored in Hours, Live in Days — Exceptional Support” 5 As the owner of Kenyan Furnished Rentals LLC, I recently relaunched our direct booking website using OwnerRez’s Hosted Website platform, and the experience has been exceptional. Their team restored my previous account within hours, which saved me days of rebuilding and allowed us to go live in just three days. The support has been fast, thorough, and incredibly clear — even during the 14-day trial period. Special thanks to \[sensitive content hidden\] for her detailed follow-up and structured guidance after our call. OwnerRez’s templates are simple, professional, and functional. They prioritize stability and usability over unnecessary complexity, which is exactly what a growing, service-driven business needs. Reliable platform. Outstanding support. Highly recommended. — Kenyan Furnished Rentals LLC Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Outstanding customer support and onboarding experience. The 14-day free trial gave me full access to build and relaunch without pressure, and the Jumpstart call was incredibly valuable. \[sensitive content hidden\] provided detailed, structured follow-up after our session, and additional support team members handled post-launch tickets quickly and clearly. Account restoration was completed within hours, which saved significant rebuild time and allowed me to relaunch my direct booking site in just three days. The hosted website templates are clean, stable, and purpose-driven — designed to get you operational fast without unnecessary complexity. Cons: The platform can feel a bit overwhelming at first because it’s feature-rich and very configurable. There’s a lot of power under the hood. However, the documentation, video tutorials, and responsive support team make the learning curve manageable. Once you understand the structure, it becomes extremely efficient. I was able to relaunch my website in three days using their Hosted Website platform, which speaks to how quickly you can move once you’re oriented. Read More Sandra C. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed January 2026 Simply the Best 5 The program is intuitive, and every time I need to do something different, I'm amazed to see that there's a way to do it! They are always incredibly upbeat, helpful, smart and pleasant to work with. In 5 years I have never had a complaint. Even on holidays with a non-emergency, someone has gotten back to me to help. If I'm not mistaken, I think all their customer service people run properties on their own and it gives them so much insight and understanding. They not only figure out what to do, but sometimes they send me a video where they actually show me what to do using my own info. I run 12 cabins in the mountains in Southern California and with Owner Rez, I don't even have to pay someone to handle the communications around bookings...OR takes care of everything. Sometimes I call them with such a pickle of a problem and they have an easy way to handle it. They're the best. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The program is strong, broad and intelligent, but mostly I love the customer service. Every single member of the team is knowledgable and 100% understands my problem or requests and their help is spot on. There is so much fluidity in the program, which allows you to edit everything to be just the way you want it. It boggles my mind sometimes, when I see how intricate the system is in considering every alternative you may want to choose from. I've used two other property management softwares (well known brands in the industry) and OR is so much better. They don't pick up the phone when you call...so you don't get instant help. But there's nothing I hated more than people who picked up immediately but I couldn't understand a word they were saying and they didn't understand my problem. I wouldn't trade, in a million years, the kind of service you get with OR for someone who picks up immediately but doesn't really help. Cons: When we shifted from strictly individual bookings to small retreats, some of the bells and whistles that Owner Rez can deliver, didn't really apply to us and once or twice I had a need that was just too outside the box for them. Not really their fault because they don't cater to retreats. But I depend on them so much and I found a way, often with their expert help, to make it work for us anyway. Reasons for choosing OwnerRez Even the sales line with Guesty was awful. Reasons for switching to OwnerRez I did not like those platforms. They didn't help me and I felt like I was one of a million customers. I have no idea if it's true, but I feel like I'm special at OR. But I know i"m not...they are just real good at what they do. Read More HG Hillary G. Verified reviewer Hospitality Self-Employed Used daily for more than 2 years Review source Reviewed January 2026 Great software to drive direct bookings 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I've been using OwnerRez for several years, and it has been great to have my central calendar, pricing, and listing info all in one place for multiple rentals. It's taken my direct bookings to the next level as I also host my own websites through OwnerRez. The process for guests to book online is easy and secure. While I needed some help with the initial tech set up, once it's up and running it is easy to use, and if I have a question then the US based OR team is quick to help. Access to property damage protection & travel insurance policies is a key feature, as well as authorization to collect contracts and deposits from Airbnb guests, and access to the most strict cancellation policies on Airbnb. OwnerRez has a great team of dedicated folks ready to help, whether you have one rental, or dozens. It pays for itself as I add a nominal up-charge to the property damage policies which covers the monthly cost of both OR and hosting my direct booking websites. Cons: Sometimes finding the location to tweak something isn't intuitive, but I have no true complaints about OwnerRez. Reasons for switching to OwnerRez US based & more responsive customer service, and ease of booking for guests. Read More VR Verified Reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed September 2025 Five Years of Excellence with OwnerRez 5 We used OwnerRez for five years and it completely transformed how we managed our rental. From booking management to guest communication, financial syncing, and payment processing, everything worked seamlessly. It gave us peace of mind knowing we had a reliable, all-in-one system with outstanding support behind it. OwnerRez allowed us to focus less on admin and more on giving our guests a great experience. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Everything about the platform is top-notch. The API integrations with Vrbo, Airbnb, and Booking.com were seamless, and syncing with QuickBooks kept our financials clean. Their CRM, automated guest communications, renter agreements, credit card processing, and website development tools made running our Outer Banks STR smooth and professional. The customer service team was always fast, knowledgeable, and genuinely helpful. Cons: Honestly, nothing significant. Like any robust platform, there’s a learning curve at the beginning, but once you’re up and running, it’s extremely intuitive. Reasons for choosing OwnerRez Pricing & Transparency •OwnerRez uses straightforward, usage-based pricing that’s very cost-effective for single or small-portfolio STR owners. •Guesty tends to be priced for larger property managers and can get expensive (higher monthly minimums, per-property fees, add-ons). 2.Flexibility & Customization •OwnerRez gives you full control over renter agreements, custom email templates, integrations, and automation. •Guesty is powerful but less customizable at the granular level; it’s more of a pre-set system geared toward scaling operators. 3.Financial & Accounting Tools •You highlighted syncing with QuickBooks, seamless CC processing, and detailed reporting — OwnerRez excels here. •Guesty’s accounting side is more limited unless you buy add-ons or use third-party connectors. 4.Customer Service •OwnerRez is widely praised for responsive, knowledgeable support that feels personal. •Guesty, as a larger platform, often gets feedback about slower or less personalized support. 5.All-in-One Value •OwnerRez bundled website development, CRM, renter agreements, channel management, and direct integrations in one package. •Guesty sometimes requires bolt-ons or external tools (and higher costs) to cover the same ground. 6.Ownership & Control •With OwnerRez, you “own” your setup (your website, your automations, your contracts). •Guesty acts more like a managed layer on top of your channels, which can be less appealing if you want autonomy. Read More Dawn K. Verified reviewer Hospitality 2-10 employees Used daily for free trial Review source Reviewed December 2025 Fabulous!!! 5 FUN, I feel like the onboarding process was easier than expected. \[sensitive content hidden\], you are the best, thanks for your patience. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Onboarding staff were all so friendly and helpful, they actually made it fun. Now that I'm up and running, OwnerRez is wonderful. It make managing my properties effortless. I'm impressed with how efficient the employees and tools. Hip hip hooray so happy picked the righ Property Management System!!! Cons: So much to offer yet a little scary to get started. The onboarding team made the process easy and got back immediately when needed. Reasons for switching to OwnerRez the platform was closing and the new platform charges 1% of business Read More AT Adara T. Verified reviewer Real Estate 2-10 employees Used daily for less than 6 months Review source Reviewed May 2026 Love this software 5 I have had a positive experience with owner Rez. I did a lot of research before signing up with a PMS, and all of the research I did let me here. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The customer support has been a lifesaver as I navigate the website and customize it to my business. I have found this software to be highly customizable and powerful, however, the setup can be daunting. The staff has been incredibly helpful in walking me through the backend set up. Cons: Given how customizable this software is, there is a lot of set up involved. The backend has taken a lot of work, but I believe once it is finalized, and I feel comfortable utilizing it, it will go above and beyond, and helping me streamline my business. Read More Showing 1 - 10 of 261 Reviews [See All Reviews](https://www.softwareadvice.com/crm/ownerrez-profile/reviews/) ## OwnerRez Popular Comparisons [Hostaway vs OwnerRez](https://www.softwareadvice.com/hotel-management/hostaway-profile/vs/ownerrez/)[Guesty vs OwnerRez](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/ownerrez/)[Lodgify vs OwnerRez](https://www.softwareadvice.com/hotel-management/lodgify-profile/vs/ownerrez/)[Jurny vs OwnerRez](https://www.softwareadvice.com/crm/jurny-profile/vs/ownerrez/)[Guesty Lite vs OwnerRez](https://www.softwareadvice.com/hotel-management/guesty-for-hosts-profile/vs/ownerrez/)[Hostfully Guidebooks vs OwnerRez](https://www.softwareadvice.com/hotel-management/hostfully-profile/vs/ownerrez/)[Breezeway vs OwnerRez](https://www.softwareadvice.com/vacation-rental/breezeway-profile/vs/ownerrez/)[Uplisting vs OwnerRez](https://www.softwareadvice.com/crm/ownerrez-profile/vs/uplisting/)[Avantio vs OwnerRez](https://www.softwareadvice.com/hotel-management/avantio-profile/vs/ownerrez/)[Escapia vs OwnerRez](https://www.softwareadvice.com/hotel-management/escapia-profile/vs/ownerrez/)[CiiRUS vs OwnerRez](https://www.softwareadvice.com/hotel-management/ciirus-profile/vs/ownerrez/)[iGMS vs OwnerRez](https://www.softwareadvice.com/hotel-management/airgms-profile/vs/ownerrez/) [Compare All Alternatives](https://www.softwareadvice.com/crm/ownerrez-profile/alternatives/) ## Other Top Recommended Vacation Rental Software [Hostfully Guidebooks](https://www.softwareadvice.com/hotel-management/hostfully-profile/) **4.8** (123) Recently recommended **14** times [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) **4.8** (1575) Recently recommended **11** times [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (217) Recently recommended **8** times [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) **4.7** (118) Recently recommended **8** times Stuck Between Options? 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