Pobuca Connect is a comprehensive contact management application that helps us to collect all our business contacts inside a single address book.

Pobuca Connect should have more comprehensive third party integrations and needs to offer fast customer service.

We only use this as a directory for contacts, so we're not using it to its full capacity, and we're only paying for a lower level of functionality. From this perspective it's great to store and search our contacts' data, other than not being able to access it often and not being able to back up a hardcopy.

Web-based, ability to search all fields, grouping functionality.

Often we can't login -- perhaps server issues, but it's really frustrating. The mobile app is not easy to use for some of our employees. The inability to backup a hard copy of all contacts is troublesome and for this reason we're researching switching platforms. There are other small things we've wanted to be able to do but can't, such as create a contact list using contacts with only physical addresses (no email address).

Overall - good. Good fit for purpose. Questionable fit for use (the performance, loading speed is really poor).

Simplicity and customisation of the metadata, no many unnecessary fields, structures, etc. Mobile app makes difference when you are on the field and need to get the contact of the parent of your athlete. (we use it to keep the contacts of young athletes and their parents.) Emailing to many recipients is important to approach the parents with important information.

The loading speed of the pages is awful unfortunately.... It sometimes ruins the whole experience. Have to wait for minutes to update a single contact. Missing filtering by Tags with AND condition, i.e. select only those who have both tags "2006" AND "Parent".

Very useful

I can easily get any number of any colleagues of my organisation.

Can’t export

Overall, it has been a good experience, customer service takes some time, but is very usefull once it is available.

The fact that you can add custom fields we need at the office for filtering our database. This has been most helpful.

There is no way to erase duplicates but by going one by one, this takes a lot of time, and you have to go all the way to the top, letter A, to scroll down to where you left off... Changing the dialing way our government settled on july, was easier because I exported the whole thing to excel and that made this huge task more manageable.