TrackerRMS CRM Software


 

TrackerRMS CRM is a cloud-based customer relationship management (CRM) solution that provides businesses tools to automate sales processes and manage different aspects of the sales cycle. The solution can be customized to serve businesses of all sizes across various industry verticals.

With TrackerRMS CRM, sales personnel can capture leads coming from a variety of sources such as emails, company website, or other marketing venues. Users can search the solution's database of leads using the search criteria provided. Sales, leads, and opportunities can be searched by department, person, territory, and a variety of other important criteria. With available notifications and alerts, TrackerRMS CRM helps sales teams contact a lead as soon as possible, helping them manage their sales targets.

Additionally, TrackerRMS CRM offers Timesheets and Expenses system, purchase order management and functionality to onboard activity tasks and assignments.

TrackerRMS CRM offers services on a monthly subscription basis that includes support via email and phone.

 

TrackerRMS CRM - Company record
 
  • TrackerRMS CRM - Company record
    Company record
  • TrackerRMS CRM - Customer support portal
    Customer support portal
  • TrackerRMS CRM - Project activity planning
    Project activity planning
  • TrackerRMS CRM - Opportunity management
    Opportunity management
  • TrackerRMS CRM - Activity case history
    Activity case history
  • TrackerRMS CRM - Timesheets and expenses
    Timesheets and expenses
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

145 Reviews of TrackerRMS CRM

 

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Software Advice Reviews (124)
More Reviews (21)

Showing 1-20 of 124

Nathan from iFuse Solutions
Specialty: Staffing Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

We moved to TrackerRMS

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We really think ease of use along with tons of functionality is what drove us to partner with TrackerRMS. We chose to move from our previous vendor because they kept raising their price. After reviewing and testing TrackerRMS we realized we are not losing any functionality and getting a better deal on pricing. The transition from our old vendor to TrackerRMS has been seamless as well. Their staff is very meticulous about migrating data and making it work exactly the way you want after the move is done.

Cons

The only con we have at this time is TrackerRMS does not integrate natively to DiscoverOrg which is our sales tool. We can still bring the data into the system but it is a manual process as opposed to the automated process with our previous vendor.

Review Source
 
 

Melissa from The Dubin Group
Specialty: Staffing Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

For Recruiters By Recruiters

Ease-of-use

Functionality

Product Quality

Customer Support

Willing to get creative to make sure we don't have to change 20 years of workflow to fit them - they are intent on fitting us, which is excellent.

Pros

The team dealt with a LOT of resistance from our previous ATS/CRM, which had a ton of personalized/created fields in it, and they did a super job with the migration. Looking forward to the new edition as well. Their executive has been great, and has handled questions flying at her from all directions with patience and understanding.

Cons

It's tough to only be able to see one file/screen at a time, but I know this will be fixed with the updated version coming out in a month or two.

Review Source
 
 

Ryan from Envision Resource Group
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Very strong CRM/ATS system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very good implementation and client support team. They're responsive when we have issues or want to make a change to the system.

Pros

TrackerRMS is a far more sophisticated and powerful CRM/ATS system than any other web-based systems that I've tested. It offers excellent client and contract tracking capabilities. It also effectively organizes candidates for easy access and quick searches on skill sets.

Cons

Since it offers more in-depth capabilities, there more of a learning curve than some other systems.

Review Source
 
 

Nikki from Iannarino Fullen Group
Specialty: Staffing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Super Efficient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The best thing about Tracker to me is our rep she is super efficient and seriously makes us feel like we are her ONLY customers!! She is always there for us instantly and is super smart !

Pros

I think the pros are everything pretty much - the way that it is cross functional and you can do the same thing multiple ways

Cons

The only con I can think of is that you are not able to open a second tab alot of people are used to having multiple tabs open

Review Source
 
 

Melanie from Endure Technology Solutions
Specialty: Staffing Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Major product improvements needed! But overall, pocket friendly and excellent customer service!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It would have been great if candidates added to the long list for a particular job would not be lost after the list is cleared. There can always be a change in the job description and the candidates we thought were not a fit at first could be a fit after the update. In that case it can be easier to go to that list and shortlist candidates again.
After a reply kicks in for a posting, it would have been great to get a notification.

Pros

Tracker has excellent customer service - very personal, professional and quick to respond! We mainly dealt csr and she is amazing! Her coaching is thorough and she communicates patiently and clearly. She provided us with useful ideas in making our tracker use more effective!
Coming to the Tracker software, I must say that it is user-friendly, pocket-friendly and customizable to fit into one's needs!

Cons

Found the product a little time consuming as it does not sort data when clicking on columns. Sourcing from job sites can also be made more user friendly and a better snippet of the profile can be provided. The view of the snippet as well as the resume (it may be the font or the font size) and the alignment looks very different from the actual view of the resume.
Saving a draft is not possible like how it can me done in other email providers.
While there have been other minor hiccups every now and then, they have been corrected within 24 hours by the responsive Tracker team.

Review Source
 
 

Jesson from Endure Technology Solutions
Specialty: Recruiting Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

GOOD ATS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I hope to see things getting easier on Tracker.... and I'm waiting for it's new update.... and that new update clears the glitches off

Pros

It is systematic, you can post reqs on the jobsites through the CRM, Update the new reqs. on the CRM....
Source Candidates from the jobsites as well....


Cons

It is user friendly but has some glitches...... Posting a job is more difficult than normally posting on the jobsite....


Review Source
 
 

Lily from Endure Technology Solutions
Specialty: Staffing Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Value for Money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

* Data, record or information is maintained Systematically . Tracker saves lot of duplication of work.

Cons

The drafted emails or any information are not saved directly to the tracker system if there is any power cut or computer shuts down abruptly.

Review Source
 
 

Joe from Endure Technology Solutions
Specialty: Staffing Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

TrackerRMS - Systematic, organized, simple and easy to use. Top Quality Customer Service!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Excellent CRM, love using it. Customer support rep provided us top quality service & is always there to help. Tracker is super easy to use, keeps everything in one place and is time efficient.

Cons

Looking forward to see some more new additional features in next upgrade. There have been some issues, but CSR has helped us always.

Review Source
 
 

Allwyn from Endure Technology Solutions
Specialty: Staffing Agency
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Courtney is awesome......she has a ton of patience and was very helpful in training us.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We would like to thank Tracker and the Team . We graduated from no ATS to Tranker abs are now reaping the benefits. We are looking forward for the new version to come out.

Pros

It has most of the stuff needed for an ATS and more.
We love that you can search job sites internally in tracker and save our views
Sending SMS’s from tracker is great.
The marketing email campaign software integrated in Tracker adds great value as we can do everything in one system now.

Cons

Need a mobile version. I guess they will address it in the new version.
We would love tracker to have an App.

Review Source
 
 

Vira from vcfo
Specialty: Recruiting Agency
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

TrackerRMS - easy to use system, customer focused team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use, very intuitive, efficient, customizable, and cost effective solution. Very professional, supportive conversion team.

Cons

The only negative is that we didn't implement years ago! Icims didn't make the conversion easy at all, and the TrackerRMS team remained professional and diligent in getting us up and running.

Review Source
 
 

Azure from vcfo
Specialty: Recruiting Agency
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Patient and problem solving during conversion from another horrible ATS

Ease-of-use

Functionality

Product Quality

Customer Support

TrackerRMS has definitely allowed our Recruiting workflow and process to become faster and more efficient thus far... Great job!!

Pros

TrackerRMS's conversion team is wonderful to work with. They have gone above and beyond the call of duty to get our data from the other horrible ATS platform and integrated correctly into TrackerRMS. It was a painful process, but not because of Tracker. Tracker did everything they could to make it as easy on me as possible.

Cons

Truthfully, I have no idea yet since we are just using the platform. The one request I have thus far is to have the Reason Status to close a job a required field with a drop down reason list but ONLY during the close of the job and not through out the process. We report on how many jobs are closed based on the reason status.

Review Source
 
 

Shauna from Mass General Psychiatry Academy
Specialty: Staffing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Excellent customization options and customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We have a very unique program and one of the things we liked most about Tracker was their ability to jump in and customize the software to accompany our program's vernacular. It fits most of our needs and allows our program to truly focus on our mission. The customer service through Michelle Crisp has been five star since day one. She is professional and knows how to get us what we need in a timely manner so we can continue to focus on our day to day tasks. I have worked with many of the larger software platforms and this is user friendly in comparison.

Cons

There is little room for error with this program. You have no way to delete assignments without messing up your entire workflow. It's very difficult to deal with if that happens.

Review Source
 
 

Rachel from ImageWorks Display & Marketing
Specialty: Recruiting Agency
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

TrackerRMS Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This program is web based, which is wonderful and can be accessed at any time. All the information is there, at any given time and available. The ease and functionality of this product is very reassuring. However the best review I can give is in regards to my customer service. One of the customer rep is and has been amazing. She is attentive and reacts and replies immediately with help to any issue I have had. She genuinely cares about taking care of her customers and is exceptional at what she does. I am grateful she is my Client Manager. I have zero concern when I place a ticket or email her that I will not get a response and resolution basically immediately. She is simply wonderful.

Cons

This program does time out quite a bit and logs me out as well in the middle of working. We also cant always have exactly what we want immediately, there has to be some development involved at times for certain things.

Review Source
 
 

Denise from FlexTek
Specialty: Recruiting Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Wonderful customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Staffs are extremely knowledgeable and very professional. I have been working with her to learn and refine our reports and her teaching ability is excellent.

Pros

Easy to use and input candidate records in tracker. Also, very easy to do reporting or graphs. overall happy

Cons

Some fields aren's able to be separated or used in portions but probably could have if created differently at the inception.

Review Source
 
 

Cami from Saige Partners
Specialty: Other services
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Great CRM and ATS Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

That it allows us to use one tool for both candidate and client side of things, along with a lot of other features.

Cons

Although you have reporting capabilities, the way the tables are setup is a bit confusing and doesn't allow for building more robust reports.

Review Source
 
 

Nate from OnPoint Healthcare Solutions
Specialty: Staffing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Exceeded Expectations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The team at TrackerRMS has thought of just about everything for their CRM. You can tell the system was designed by professionals that have expert level knowledge with the staffing/consulting industry because every function has a purpose. What separates them is their customer service though. Everyone who I've interacted with at TrackerRMS has exhibited a true vested interest in our success. Our Client Success Manager has been absolutely great with our transition - she very responsive and goes above and beyond to make sure we have everything we need. I highly recommend TrackerRMS.

Cons

Tough to think of a con so far. Any minor cone seems to be getting addressed in their upcoming new version which we are all excited about.

Review Source
 
 

Melissa from Lincoln Strategic
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Excellent Customer Service: help me to quickly understand and customize the software to meet my style and needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer Service helps me to quickly understand and customize the software to meet my needs. Now I hit the ground running when I use tracker. Thank you!

Pros

Excellent customer service. Her coaching is thorough. She communicates patiently and clearly. She Saves me time. She's cordial and has provided me with useful ideas for my personalized style of Tracker use.

The software Is user friendly. Thorough. Customizable.

Cons

Hot list: It would be great to have an area to save useful links (content) to send to clients fyi.
Example: links on informative articles particularly of interest to CFO's to send to: my CFO hot list for their information.

Review Source
 
 

Paul from IntellecTechs
Specialty: Recruiting Agency
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Great tool for all levels of recruiters

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very much appreciate

Pros

Customer Service. Sure the tool is easy to use, but if there are any issues...you can always reach out and expect immediate responses.

Cons

Good to go for now. Like any tool, it is only as good as the person using it.

Review Source
 
 

Kim from WAI
Specialty: Staffing Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Great change from Bullhorn!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Tracker's customer service is personal, professional and very quick. They care about our success with their system and have made many adjustments to fit our needs.

Pros

Our team would agree that one of the largest benefits in Tracker is the ease of work flow and the power of the templates. For example if you are sending a contract to a client once you have placed a consultant, the template will not only send the email with the agreement, but it will also update the job work flow as well as the candidate work flow and close the job all in one step. It keeps our system much cleaner than before.

Cons

I would like to see the ability to auto-journal multiple email addresses for one contact or consultant.

Review Source
 
 

Alex from FlexIT Global
Specialty: Recruiting Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Great Product for Organization and Efficiency

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

One of the rep is a superstar Tracker Trainer! Thank you for all of your help and support.

Pros

Ease of use, increased efficiency, streamlined work flow and organization. After using several Applicant Tracking Systems, Tracker stands apart from the competition.

Review Source
 
 
 
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Showing 1-20 of 21


August 2018

August 2018

Consistent tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall it is a great software. I think if searching for a candidate or a job was easier it would make the software a lot more efficient

Pros

I like the option to add documents to a candidates profile

Cons

It is a little tricky searching for candidates and added jobs.

Review Source: Capterra
 


May 2018

May 2018

Miles ahead of Bullhorn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The transparency across the team is great if you set up the reports properly and build out dashboards.

Pros

TrackerRMS is very customizable to work with our process. The customer service is bar none. I always got the chance to meet with them during a conference and they are just good people. The system is easy to use.

Cons

The system can be a little sluggish at times. Tends to not always catch duplicate candidates that are added in.

Review Source: Capterra
 

Cynthia from Centennial Data Group

June 2016

June 2016

The product is easy to use, configurable and Cloud accessible.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support


Tracker meets and exceeds our top 3 requirements for an RMS/CRM - Functionality, customer service and a price tag that is easy on the budget.
Need we say more...

Review Source: Capterra
 

Caitlyn from Dental Team Finder

October 2015

October 2015

Used daily to keep track of business. It also facilitates communication & sharing with co-workers.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I've used Oracle and Salesforce previously and Tracker is much more user friendly. It truly feels like a tool instead of a "management" device. It was easy to make changes that our team requested and the learning curve is non-existent. The only con is that at times I have to click on a link twice because it brings me to the wrong screen the first time. Other than that, I can't think of any negatives. This has made documenting progress helpful, and less of a chore.

Review Source: Capterra
 

Tim from 6 Degrees Group

September 2015

September 2015

Great software with minimal learning curve

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The software is great and covers everything you could need it to and the customer support to modify and customize have been tremendous. It's a very robust system that covers everything needed from application through placement and everything from marketing and lead tracking to account management within the sales process.

Review Source: Capterra
 

Gena from BusinessMatch.com

September 2015

September 2015

User friendly, multi-faceted recruiting tool.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

TrackerRMS does everything and need it to do, and does it well with a user friendly, customizable interface.

Review Source: Capterra
 

Denise from Top Source Talent, LLC

September 2015

September 2015

Excellent Customer Service! Great product overall.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros: Great customer service, easy to navigate. You can make add features yourself vs waiting for the company administrator to make them for you. Good reporting features.

Cons: The system is created in the UK, so some of the language used currently is British English vs. American English. Needs to be modified to accommodate US clients as well as UK clients.

Review Source: Capterra
 

Ashley from Top Source Talent

September 2015

September 2015

12 month Tracker Review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We've had Tracker for just under 12 months and the system has worked extremely well for us. Our main issue as a sourcing company was reporting and having the ATS has saved countless hours previously spent on generating Excel reports. Additionally, having Tracker as our database for resumes rather than using a storage service like Dropbox has helped us build a better candidate foundation.

Some of the navigation features are not as fluid as I would like, but part of that has also been learning the system, so it has become easier with use.

Taylor Dorton and team have all been easy to get a hold of when we have issues and more than willing to schedule time for us to do additional training .

Review Source: Capterra
 

Keith from Dental Team Finder

September 2015

September 2015

Very intuitive and easy to use!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We were ATS newbies, so we needed an ATS/CRM that would would be intuitive and easy to use. Not having any experience prior with a recruiting ATS platform, this was the answer. It has an easy interface and has so many features that I'm sure we're just touching the surface of it's capabilities. There's more for us to learn having only been using this product for 4 months, but I would not only decide to go with Tracker again for it's use and service, but I would recommend it. The feature that stuck out best to me when deciding is the invoicing capabilities as along with it's CRM functionality unlike most ATS offerings out there. Good luck!

Review Source: Capterra
 

S. Craig from Cozad Asset Management, Inc.

September 2015

September 2015

Good product at a reasonable price

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Customer service has been fantastic throughout. Any questions that have arisen have been answered promptly and courteously. The product does most of what we need (our needs are considerably different from the average user), and Tracker is willing to listen to any future enhancement requests. If the users undergo proper training the software is easy to use. The biggest pro for our organization is the ability to use our internal e-mail servers for regular e-mail (bulk e-mail would still be sent via Tracker). This allows us to meet regulatory requirements regarding e-mail retention.

Review Source: Capterra
 

rich from TAL Healthcare

September 2015

September 2015

Tracker is rich in features, reasonably easy to use and reponsive to client requests/needs

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Very rich in search features...a bit of a n extended learning curve for the technically challenged but repetition solves that. Staff is supportive and available to retrain as necessary. Adaptations to specific client needs is available.

Review Source: Capterra
 

Vera from Tal Healthcare

September 2015

September 2015

Great Product + Great Service = WIN!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

From day one our Account Manager Taylor Dorton showed us why TrackerRMS is more than a great product-- they are extremely customer focused and listen to their customer's needs. Constant support from Taylor from day one and his willingness to listen, understand and react to our business issues is one of TrackerRMS's greatest strengths. Taylor's is proactive and committed to creating solutions for our issues. If asked to assist with a problem, he will dig deeper, ask questions, uncover additional issues and will come up with a solution for us.
Since implementing Tracker 9 months ago we have significantly improved Tal Healthcare's recruiting, eliminating our reliance on manual efforts and make the overall process much more manageable.

Review Source: Capterra
 

Kelly from Tal Healthcare

September 2015

September 2015

Tracker implementation in progress

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I like the interface and many of the search features of this system. I LOVE how great customer service, David Alonso and our Rep Taylor are in accommodating our training and customization needs. There are however,some kinks in the program, but it seems as though they are being worked out.

Review Source: Capterra
 

Kim from American Solutions for Business

September 2015

September 2015

Great software!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

TrackerRMS has allowed us to begin moving out of the 'paper age'. Information is easily tracked and shared among our teams. TrackerRMS has provided great customer service and helped us with every question we have had.

Review Source: Capterra
 

Rohit from Axiom Consulting Group

September 2015

September 2015

The service is not good well don't take me wrong it is "EXCELLENT"

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

TrackerRMS came as a shock to me when we implemented it in our organization. Who will fill the data more of a clerical job is what we felt. But I was absolutely wrong after the team started using it and understood the features.

It made our life so easy. None of the followup were missed which are extremely important for new business development. Irrespective of the Agent on the account the agents are able to get the entire story behind the account. It did not only help our BD team to be more focused and productive but also gave the management a real time insight into each individual performance by its reporting tool. It proved beneficial not only for our New Business team but has helped improve our delivery (recruiters) performance to a great extent.

Review Source: Capterra
 

Kim from American Solutions for Business

September 2015

September 2015

Great Investment!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Tracker is well designed and easy to use. Using it has helped our team be better organized and saved us hours & hours preparing manual reports. The Tracker team has been terrific to work with and helped us customize the product to fit our unique needs. Worth every penny!

Review Source: Capterra
 

Chelsea from J MAR & Associates

September 2015

September 2015

User Friendly

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This software is extremely user friendly. It was easy to learn and is very easy to use. If we ever have a question or issue the team at Tracker always replies quickly. I highly recommend this software.

Review Source: Capterra
 

Kinsey from J MAR & Associates

September 2015

September 2015

Excellent CRM Software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Tracker RMS is user friendly, has a lot of useful tools and is an asset to any recruiter.

Review Source: Capterra
 

Theresa from J MAR & Associates

September 2015

September 2015

Easy to use - intuitive

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

My team and I are very pleased with Tracker-RMS's functionality and ease of use. If you are a recruiting firm looking for a fully integrated client/candidate/job ATS system, consider Tracker.

Review Source: Capterra
 

Susan from 6 Degrees Group

September 2015

September 2015

Love Tracker!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Our experience with integrating TrackerRMS into our 13 person recruiting firm has been really great. We came from a system called Big Biller, which is a very simple job, candidate and contact tracking system. It was sufficient for a time, but we were beginning to out grow it's capabilities.
In our research process, we fully investigated 6 applicant tracking systems. Of them all, we determined TrackerRMS to have the best solution for our team. We spent a lot of time reading reviews and talking to users of each system. Overall, we heard loud and clear that TrackerRMS had the best customer service. Our experience with their customer service has been exceptional. We ask questions about how to do things, or where to find things, and they answer within 24 hours, sometimes faster.
This system has really enhanced our ability to keep track of our candidates, clients and contacts in general. Just about all of our processes are now faster. We also have unbelievable reporting capability now. All of the things that we kept track of manually, are now easily tracked and quickly reported on with the click of a button. The screens and the overall look of the system are very user friendly.
As a company, I think we would all agree that we would wholeheartedly recommend TrackerRMS.

Review Source: Capterra
 
 
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