Wishpond Software


 

Wishpond is a cloud-based customer relationship management (CRM) solution suitable for businesses of all sizes across a variety of industries. Key features include landing pages, website popups, forms, contests and promotions, marketing automation, email marketing, lead management and scoring and lead profiles.

With Wishpond’s landing pages, users can build, publish and A/B test their pages. They can also design website popups to help convert visitors into leads.

Wishpond enables users to run Facebook sweepstakes, photo contests, Instagram hashtag contests and more. Users can create personalized emails that the system will automatically send to leads based on their activities and details.

Wishpond’s lead management module creates lead databases and scores leads based on their activity. The lead database includes details on leads such as website activity, emails they’ve opened and more.

Wishpond is priced per month.

 

Wishpond - Landing pages
 
  • Wishpond - Landing pages
    Landing pages
  • Wishpond - Lead database
    Lead database
  • Wishpond - Marketing automation
    Marketing automation
  • Wishpond - Popups
    Popups
  • Wishpond - Integrations
    Integrations
Supported Operating System(s):
Web browser (OS agnostic)

45 Reviews of Wishpond

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Monika from washe
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Poor service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Wishpond has pretty easy to use integrations, they integrate with segment.io with is very quick to set up

Cons

Poor customer service, very expensive service. The trial isn't free, they charge you if you do anything other than basic without letting you know, even if you cancel the next day.

Review Source
 
 
 
Showing 1-20 of 44

Dr. Kevin

September 2018

September 2018

Very poor customer service when you need timely support

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Pros

Great features for business and forward thinking ideas. We have used this service for many online contests.

Cons

The customer service used to be tremendous, but now poor (to say the least) because it is not "responding in minutes" as advertised. This is not ideal for a business such as ours, that is launching a new idea, contest, etc.

I reported the current bug(s) with our latest launch 24 hours ago, while many of the contestants are sending us questions about the technical glitch... but still no response from Wishpond. This could obviously be improved with timely customer service.

This makes our business look bad and I am highly unimpressed right now.

Review Source: GetApp
 

Stan from Four Wheel Pop-up Campers
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Customer Photo Contest (excellent results) !

Ease-of-use

Functionality

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Our campaign (customer photo contest) went very smooth. We had 1276 unique camper pictures submitted from 300+ different customers.

Pros

Easy to use. And once we set up our campaign, it ran itself.

Cons

No complaints yet. We are in the process of downloading our photos now.

Review Source: Capterra
 


September 2018

September 2018

I love Wishpond!

Ease-of-use

Functionality

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Pros

I've tried other marketing applications and I never got as many leads as with Wishpond. The pop up creator is super easy and kind of fun!

Cons

I honestly have nothing bad to say about Wishpond as they helped me grow my business. Thank you!

Review Source: Capterra
 

Jan from Caribbean & Pacific Dive Vacations
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

Great! But you better be tech/art savvy (good news is they help you every step of the way)

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Functionality

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Support

These folks are always so nice and helpful (especially given my lack of technical skills).

Pros

Generally when you understand the logic, it make sense.

Cons

Because I am someone who would use this a few times/year, I get rusty in how to use it. Practice makes perfect on any software and this is no different. So I struggle each time.

Review Source: Capterra
 

Kathleen from Wye Communications
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Social Sweepstakes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Overall it's been a great experience. I use it for clients since I work at an agency and it's easy to understand and educate my client.

Pros

The templates and intuitive user interface

Cons

The export of leads from the sweepstakes could be a little easier to export

Review Source: Capterra
 


July 2018

July 2018

Terrible experience. They damaged by book launch and did not deliver the product they promised.

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Pros

The whole experience was damaging to my business. They did not deliver the SMS only campaign or software which was promised prior to signing. They kept taking out payments monthly. 4 months in they had not delivered and had completely botched my book launch.

Cons

The whole experience was damaging to my business. Theu did not deliver the SMS only campaign or software which was promised prior to signing. They ripped me off and kept taking out payments monthly. 4 months in they had not delivered and had completely botched my book launch.

Review Source: Capterra
 


June 2018

June 2018

Easy to use, great platform

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Value for Money
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different marketing tools

Pros

There are different functions to use, like creating landing pages, photo contest pages. Not difficult to make them.

Cons

Sometimes the analytics is weird- like the voting system. Under the photo contest, the votes are counted into the conversion, which messes up our calculation at some point.

Review Source: Capterra
 


June 2018

June 2018

Overall Great App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

This is really easy to use software app for contests. I love the options for multiple types of contests. This is also cheaper than other contest software but still a great value.

Cons

Not really any complaints, it did what I needed it to do and it brought in referrals. Great software overall.

Review Source: Capterra
 


May 2018

May 2018

I've used Wishpond for 4 years and find it to be a quality service that is flexible and intuitive.

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Functionality

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Value for Money

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Support

We can launch and run sweepstakes/landing pages with ease.

Pros

Easy to duplicate effective campaigns
Multiple design templates
Solid back end admin
Good customer support

Cons

Templates should be easier to alter and customize
Sometimes gets buggy when making changes to forms

Review Source: Capterra
 

Julian from Compac Industries
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Wishpond gives me the capabilities I need to create gateways for lead capture.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Easy drag and drop design functions. I can easily bring in my own ideas and design elements to make any page or form look nice. It doesn't take long to create popups or landing pages, and the publishing process is a breeze.

Cons

The compatibility with web browsers seems to be an issue at times. When trying to use Wishpond in Chrome, I frequently experience glitches causing me to refresh the page or switch to a different browser. If the software could run more smoothly in all browsers, it would be a huge help.

Review Source: Capterra
 

Pierre from Re/Max Hallmark Pierre Carapetian Group Realty

May 2018

May 2018

Great product at a great price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Pros

Ability to manage my email lists, email blasts and my opt-in campaigns in one place. Low cost compared to others

Cons

Bugs are quite frequent, but its been getting better. They really have stepped up the support here though.

Review Source: Capterra
 


May 2018

May 2018

Wishpond provides a nice niche service to enlarge ones business members

Ease-of-use

Functionality

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Customer Support

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Pros

Very easy to set up and after getting an email signup Wishpond system is programmed to enter that address into a follow up organized list.

Cons

Somewhat limited on Newsletter and email backgrounds. Although Wishpond has all the basics a user can grow out of their software

Review Source: Capterra
 

Nicole from Grove City Optical

April 2018

April 2018

Made things fun

Ease-of-use

Functionality

Product Quality

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Product Quality
Quality
Pros

It was nice to have a program that could make our contests more interesting. And it was easy to use, once set up

Cons

Some of the features were not straightforward or easy to understand. And customer service seems to take forever

Review Source: Capterra
 


April 2018

April 2018

Wishpond is great - if it worked!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Functionality
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Product Quality
Quality
Value for Money
Value
Support

How not to do customer support.

Pros

Their blog is pretty good and informative.

And the idea of what Wishpond could do is nice. There's a lot of features, and it would be fantastic if it was a 'end-all, be-all' kind of software.

Cons

Oh my god everything! Features would frequently not work or are just buggy. Email campaigns would break, or the site would just decide to ignore your submission and make it disappear.

Customer support is incredibly miss. They would ignore questions and have given my clients the runaround. They would blame my clients for being confused, and then apologize that the feature didn't work 'for them even though it works for everyone else'.

Their help docs are a mess. Screen shots don't align with the product. Even live walkthroughs, things would be out of place.

Review Source: Capterra
 

Kathleen from Hanley Wood Marketing
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Really simple setup &implementation for our giveaway. Customer support was quick & comprehensive.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

Easy setup, with good customization options. Plus, great lead-capture download and/or CRM integration. Mobile friendly.

Cons

Not all social engagement/follow options easily integrated. Limited page-layout customization with more basic plan.

Review Source: Capterra
 

Kim from Al Shams Apparel

April 2018

April 2018

Great Platform for Marketing and Lead Generation

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
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Product Quality
Quality
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Pros

Wishpond is incredibly easy to use. The templates are beautiful and offer endless customization options. I'm not a techie and I figured it out quickly. I opted for the hybrid package where the team assists with the first campaign. They're really great and super responsive. I tried another platform before and it was a lot more expensive and not nearly as good. I'm launching my campaign this week so I will follow up with a review once that's done and be generating some leads.

Overall I highly recommend Wishpond if you're looking to grow your business through outbound marketing.

Review Source: Capterra
 

Amber from TRUSTY OAK US-Based Virtual Assistant Services
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

We used the Voting Contest for a giveaway of one of our service offerings. It was fun!

Ease-of-use

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We were able to conduct a fair contest for a giveaway of our service we wanted to donate to a community non-profit. Additionally, we were able to raise a lot of awareness for our company because each non-profit was able to easily share and ask others to participate.

Pros

I like how easy it was to set up the voting platform and having the real-time visual of the contest as it was in progress. Voters were very active and it was easy for us to share on social media. I like that each contestant had the ability to share a link specifically to their page.

Cons

I honestly can't think of anything that wasn't in line with exactly what we wanted to achieve. I have no cons.

Review Source: Capterra
 

Kevin from ContentCollective Marketing

April 2018

April 2018

Great tool for landing pages and everything in between.

Ease-of-use

Functionality

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Customer Support

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I've been able to create great landing pages that have built a sturdy email list, and the contest tools have helped create amazing results for our social media management clients.

Pros

To start with...Everything. I started using Wishpond back when it was essentially just a landing page builder. Now, add in the contests & engagement tools, email marketing automation, and lead tracking tools - It's hard to beat.

Cons

Hard to shake a stick at the platform. I guess I feel that the pricing structure is possibly a bit too steep for smaller brands although not as bad as others. Some of the tools could prove to be a bit much to digest for some business owners.

Review Source: Capterra
 

Antigone from Tailored Pet Services

March 2018

March 2018

Wishpond Review

Ease-of-use

Functionality

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Customer Support

Value for Money

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I have not found any benefits of this software so far

Cons

The Wishpond team has been using the software on my behalf and I'm extremely dissatisfied with results so far. When I've contacted them to complain, days go by before I receive an answer. Also, things I was promised during the sales pitch didn't happen without my having to follow-up. I wish I had never signed up for the service since it is a huge waste of my advertising budget.

Review Source: Capterra
 

Melissa from Liberty Investment Properties

March 2018

March 2018

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

This software was really easy and fun to use. It was nice to have something to spice things up with.

Cons

Some of the features were not straightforward or easy to understand

Review Source: Capterra