Wishpond

RATING:

4.1

(144)

About Wishpond

Wishpond is a lead generation and marketing automation solution. Featuring a drag-and-drop landing page editor, social contests, popups, and forms, Wishpond features tools for website and email subscriber engagement. Lead scoring, nurturing tools, and performance metrics are also available with this solution. Combined with email marketing automation, Wishpond allows marketers and business owners to create segmented lists of subscribers based on interest, location, web activity, plus more. Additionally, users can build custom campaigns, manage landing pages, run social contests, set up marketing automation tasks, manage email marketing initiatives, plus more. Pricing for Wishpond is on a monthly subscription basis and based on the number of leads.

Wishpond Pricing

14-day free trial. 'Free Forever' plan allows generation of up to 200 leads. Three levels of subscription available: Basic - $44 per month (paid annually) or $69 per month (paid monthly) Pro - $77 per month (annually) or $119 per month (monthly) Growth - pricing based on the number of leads, from $129 per month (annual) or $199 per month (monthly) for up to 10000 leads - plans can be increased up to 1 million leads Agency plans available on enquiry.

Starting price: 

$299.00 per month

Free trial: 

Available

Free version: 

Available

Wishpond - Leads
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Wishpond Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Wishpond

1 - 5 of 141 Reviews

User Profile

Lloyed

Verified reviewer

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

Marketing automation made easy

I can't speak highly enough of their responsive customer support and product team. Truly a white-glove experience.

PROS

It's simple and easy to use with just the features you need. Bang out landing pages in minutes, run split tests, automate email campaigns, create referral campaigns, etc. We've been using it for 3+ years and it only gets better.

CONS

I'd like to see a Zoom integration for webinar leads (not a must-have because we can easily upload webinar leads + they have a Zapier integration) as well as a webchat widget.

Reason for choosing Wishpond

Prior to Wishpond, we were using different tools for things like email, landing pages, forms, etc. Wishpond helped us integrate it all at a reasonable cost and low mental overhead. It's easy to use and train people on. Plus I can't speak highly enough of their responsive customer support and product team. Truly a white-glove experience.

Tegan

Medical Devices, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Easy to use Landing Page Maker!

Great experience so far, I often have questions and the support team always is ready to help us.

PROS

So easy to create a new page and set-up a follow-up email, pop-up box etc. Everything is very customizable.

CONS

The forms could improve, such as having pre-existing fields such as a list of countries.

Reasons for switching to Wishpond

It was quite hard to use Leadpages and create a page that quickly that looked nice. There was too many obstacles with spacing and formatting.

Travell

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2023

I didn’t sign up, and they stole my money!

After my sales presentation with Wishpond, I am mediately got off the zoom call to search their reviews. The reviews were so bad, I immediately called them back and told them I did not want to proceed and do not charge my card. I called them back within 10 minutes of us ending the zoom call. They charged my card anyway and lied to my credit card company. I've spent two months fighting to get my money back. They charged my card anyway and lied to my credit card company. I've spent two months fighting to get my money back via the dispute process with my credit card company. They lied and told my credit card company they disclosed a no refund policy. Which was not true and I was able to provide my credit card company documentation and the numerous emails back-and-forth between me and the sales people showing there was no cancellation policy, listed in their agreement, nor in the numerous emails we sent back-and-forth as I was fighting to get them to give me my money back. I ended my relationship with Wishpond before it ever began, they provided absolutely no services to me from the moment we end of that zoom call until this day. And yet they still are fighting to keep my money when no services have been rendered, and they have spent zero amount of time Marketing, or even communicating with me to set up the marketing.THEY ARE A TOTAL SCAM!!! Don't use them!!

PROS

Nothing. Don't do it! Save yourself awdu

CONS

Everything Run like the wind. Don't!!!

Dekel

Arts and Crafts, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Super personal service and support

The experience was fine throughout the time I was subscribed. Nice people to work with. Good support when needed. For the right business it can be a good agency to do the marketing and sales funnels.

PROS

I got superb support and service from my contact person [sensitive content hidden]. Throughout the time I was with Wishond they handled everything, all the tech stuff, all the changes, all the integrations. Every question was answered. I even had an issue a few months after my subscription ended, and still got the same wonderful personal service.

CONS

For my business we did not manage to convert positive ROI, after 8 month we decided to stop the subscription. The sales pitch presentation was very polished, when we discussed the narrow margins, and how it may be difficult to reach positive ROI. Overall the sales campaigns did not even break even. So we had to stop the subscription. I new as a business owner I was taking a chance. The hyped presentation made me hope it would be a long lasting subscription.

User Profile

Michael

Verified reviewer

Marketing and Advertising, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed September 2023

Has great potential, but the platform hasn't been updated for years and years (over 5 yrs)

Average. Once I got support to help me setup the automations, it worked flawlessly and the campaigns for my clients worked amazingly.

PROS

The landing page builder is very good, easy to use, you can create practically any design you want as it has an open design, where you're not restricted to blocks. It's an open canvas system. once you get the email automations setup the system works great.

CONS

Wishpond was one of the first platforms within this space of CRM's, automations, but unfortunately it's not a leader in this space at all, because it hasn't kept up and innovated, my guess is, it has some huge accounts keep the cashflow going, and they've gotten comfortable. The worse thing about Wishpond is the support. The support is atrocious. They always take long (48hrs and sometimes longer) to get back to you. The platform is so difficult to use (email marketing automations and triggers specifically)They need to update the platform the UI, we are in 2023, and every other platform (their competitors) in this space, as continually innovated and made things easier to use. Wishpond as stayed the same. This is fine, if the platform was easy to use, but it's not. Im very well versed with SAAS products so I have so much experience using CRM's so it's not like I'm not a techy person.

Vendor Response

Hello Michael, Thank you for sharing your feedback about your experience with Wishpond. We appreciate your insights, both on the positive aspects and the areas where you believe we can improve. We're happy to hear that you found success with our automation and campaign features. We also take your concerns seriously. We understand the importance of staying at the forefront of innovation in the CRM and automation space. Your feedback regarding the pace of innovation and the user interface is duly noted. We apologize for any inconvenience you've experienced with our support response times. Also, we'd like to follow up on your experience and monitor it closely. At the moment, I cannot identify your email or account's name. Do you mind writing to csm@wishpond.com informing your account's name so that I can ensure that one of our CSMs will be assessing your experience? We appreciate your patience as we work to make improvements. Thank you in advance! All best, Charles Customer Success

Replied September 2023