Pipedrive vs ZoomInfo SalesOS

RATING:

4.5

(2941)

Pipedrive has 2941 reviews and a rating of 4.54 / 5 stars vs ZoomInfo SalesOS which has 281 reviews and a rating of 4.16 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (2941)
4.2 (281)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 26, 2024
March 26, 2024
Pros/Cons
  • Pros

  • Very good CRM tool that helps visually track and display the growth of leads and opportunities in a company.
  • Pipedrive's free plan is great, you can get a good idea of whether the product is for you without actually spending a penny.
  • Cons

  • The worst part about the Pipe Drive platform is that you cannot customize the platform as much as you could with an enterprise level platform.
  • There is no key information once Pipedrive is down of who you can contact for support. I don't like the Lead section it really just sits there quite useless to us.
Read all user reviews
  • Pros

  • Other than the great concept of ZoomInfo in general, and the great info you can get from them, I have to say the thing I like the most is their customer service.
  • Prospect and company contact information is updated frequently which has saved me a lot of time while prospecting. We have ZoomInfo integrated into our CRM allowing a streamlined workflow.
  • Cons

  • Ve had the feature since I started using the zoom info. There is some dead data and they give you no way to notify them that it’s bad information and they keep selling their data to other customers.
  • In my dealings with this company they seem shady. High pressure sales, increasing price after we agreed, generally rude tones.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos