Hootsuite vs Zoho CRM
Hootsuite has 3672 reviews and a rating of 4.37 / 5 stars vs Zoho CRM which has 6690 reviews and a rating of 4.31 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- I absolutely love this program and I personally use it to maintain my social media presence. It is awesome to set a schedule of posting and you can share with a team if you need to.
- The UI is good, Seeing all your social media status and replying to the comments you received on one platform is an amazing feature this is the reason I still use this.
Cons
- It doesn't have many features that aren't included in a given social media platform's native scheduling app, and in many cases it's actively worse due to a lack of proper licensure.
- I don't like when you are switching back and forth from planner to content you loose your spot in the planner and have to search for the day you were on.
Pros
- Easy to use, has a good free tier, innovative, friendly UI and UX, a good product in general, good mobile application.
- Easy setup, they have different templates for different industries which is nice, can quite easily adjust it with the Zoho Creator, customer support is great too.
Cons
- The most hated part of Zoho is its Customer support , it is very pathetic and sometimes it is very glitchy which makes the CRM unusable.
- We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess.
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