SurveyMonkey Enterprise
About SurveyMonkey Enterprise
Awards and Recognition
SurveyMonkey Enterprise Pricing
SurveyMonkey offers three types of pricing models for Enterprise customers
Starting price:
$5,000.00 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for SurveyMonkey Enterprise
1 - 5 of 120 Reviews
Kevin
Media Production, 11 - 50 employees
Used less than 12 months
OVERALL RATING:
4
Reviewed March 2022
A way for Collection Information.
Carolyn
Verified reviewer
Retail, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
This software is easy to use
Studies additionally are anything but difficult to make and send to our customers and examine their answers. we've been utilizing this product for battle the board generally and are prepared to contact our database, send them pamphlets and information like connections for our blog articles, online courses, and so forth. With the formats, you'll structure a generally excellent looking email and it'll get the peruser's consideration.
PROSGreat advertising begins with incredible programming, and that I think we've established our own. With SurveyMonkey, we've been prepared to contact a decent crowd for our counseling business and get a positive reaction too. we don't have a tremendous promoting group and do most stuff on-house, so relying on master programming as Mailchimp has truly paid off.
CONSThe email advertising didn't work week and SurveyMonkey had an excessive number of limitations consequently. SurveyMonkey had huge amounts of limitations on what you'll send which is the reason the product truly didn't chip away at my sake me.
Anonymous
201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Data driven and reliable results
I have been using SurveyMonkey for more than two years. It is customizable and can easily be integrated to garner feedback from clients and employees. It is a practical solution and is easy to use.
PROSSurveyMonkey gives me tremendous value for money and is packed with impressive features that gives me the bang I need for my buck. At my company, I mainly use this solution for Complaints Management and continuous improvement. I am able to monitor the progress of the investigation, root causes and corrective action. This enables effective management for customer satisfaction and customer engagement.
CONSSurveyMonkey works well, however, it's data analytics can be improved to gain deeper insights from customers.
Ashley
Hospital & Health Care, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed January 2020
Quick and easy way to collect data!
Overall, very positive! Utilizing SurveyMoney for us has opened doors that we otherwise did not know existed & has streamlined the communication between our patients and decision-makers in the department for the future of our services.
PROSUtilizing SurveyMonkey within our department has allowed us to gather information/data that we otherwise would not be aware of or take into consideration when making plans/decisions with the future of our department for our customers (patients). Given we are completely reliant on our customers still finding us beneficial - Implementing SurveyMonkey only made sense to collect this necessary data.
CONSWe received feedback from some users attempting to complete our survey that the view on certain devices (smartphones, tablets) & browsers (Internet Explorer) was difficult. This resulted in increased time to complete the survey/submit information & could potentially deter customers from completing the survey in the future.
Renan
Verified reviewer
Electrical/Electronic Manufacturing, 10,000+ employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2020
Possibly the best tool available, but often too complex.
SurveyMonkey is still used by some parts of my organization but there are still some points to fine-tune. Overall, the tool was very complete and a great platform for our surveys. the main issue we had was the complexity of the tool and the lack of options to properly manage all different customer feedback programs via it.
PROSThis tool have all features you can imagine for electronic surveys.
CONSDuring the time my company experienced this tool, there were many separate accounts used by different parts of my organization, with little to non orchestration among the accounts. This seems to be available now, but it was one of the main pain-points, causing my company to move to another preferred vendor.