Acquire

RATING:

5.0

(20)

About Acquire

Acquire is a real time customer engagement platform that provides all your sales and support in one widget with live chat, email, video calling, SMS, chatbots, cobrowse and screen share. Acquire equips you with the tools to redefine your customer experience and enable your teams to truly streamline customer conversations - connect all your communication channels and instantly engage customers across all devices. See all communication touchpoints in one view. Customer profiles will allow you to get a complete understanding of your customer journey to optimize customer experience and engage visitors accordingly. Integrate your knowledge base to improve live chat performance and see which of your internal support content customers like the most. Create camp...

Acquire Pricing

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Acquire Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Acquire

1 - 5 of 16 Reviews

User Profile

Kishore

Verified reviewer

Education Management, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

One of the Best tool for Customer Management

Overall it was good

PROS

Easy to access, Multiple Logins can be created. The best part is that you can check on the real time visitors on your webpage and you can start initiate the chat so that you do not miss on any customers. It helps to convert more number of leads in the given scenario

CONS

Cost of the product is bit high and charging platform fee is also high

Mayur

Verified reviewer

Used less than 2 years

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

Reviewed April 2016

Best Live Chat Software

Tagove is the trouble-free platform to install and working very well. Most of the time, I am using co-browsing, live chat, and voice calls. Actually, the best thing of Tagove is it includes and video and voice call... Its two-way video chat is predictable form where the customer and support agent can both see and hear each other. It offers outstanding co-browsing features to help out representative’s support customers.

PROS

Tagove supports instant chat. I haven’t found any trouble in the installation and the support was also great. I really recommend this extension to all.

CONS

One missing feature of this is mobile apps. Nowadays mobile ready chat is a must, as we had talked with; they are coming up with this as well. And in 14 days free trial of their services, they only offer the basic package that just allows for live video chat, voice calls and text chat with co-browsing. Any other highly developed features Tagove has would only be made accessible with the paid Premium package.

Gunjan

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for free trial

Review Source: GetApp

OVERALL RATING:

4

Reviewed February 2017

Tagove A excellent collaborator

Love this tool! that really allows Smooth video chat on the browser. Very simple to use and no installations required. Will be a perfect tool for customer service, along with their other features like co browsing. suggest everyone to try it out.

Anonymous

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

The best video chat and co-browsing

PROS

Tagove makes everything so easy -- it's easy to set up, it's easy to use, and it's an amazingly powerful tool.

CONS

Nothing. The support is excellent, the software is sound and bug-free, and it's a great value for the price.

Xandria

Furniture, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2021

Easy to use

The experience has been great and any questions have been answered by their representative.

PROS

Acquire is super easy for my team to use and provides a number of ways for our clients to interact with the team.

CONS

At this present time, we have not encountered any hurdles or difficulties with the Acquire software