ClassBug

RATING:

4.7

(12)

About ClassBug

Classbug is a dance studio management solution that offers features such as point of sale POS, scheduling and financial reports. The solution allows users to view work histories to calculate the number of hours each instructor worked to create monthly payrolls. It provides a student master list with details like students’ current classes, email addresses, parents’ names name and addresses. Users can export this information in CSV format. Classbug provides an activity dashboard that contains weekly schedules including classes and instructors. Users can also check their schedules from their mobile devices in the scheduling module. The class master list provides information about classes including rosters, capacity, dates, times and sales offerings. Other features inc...

ClassBug Pricing

Standard Free Professional $79/month Users who need more than 3 logins can add additional ones for $5/month per user.

Starting price: 

$79.00 per month

Free trial: 

Available

Free version: 

Available

Dashboard
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ClassBug Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ClassBug

1 - 5 of 12 Reviews

Anonymous

1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Very happy to have found this software!

I truly like the look and generally speaking capacity of the product. It would be extraordinary if the schedule connected to the schedule I utilize day by day (Google schedule). Likewise, on the "rundown of classes" page, it is ideal to see the classes recorded arranged by the times of the week.

PROS

I began utilizing this since I required my studio to have the option to take robotized installments every month. This has saved me a great deal of time!

CONS

The schedule... I use Google schedules on my cell phone and am essentially keeping two separate schedules at this moment. Couldn't want anything more than to have these connected.

Wendy

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

A++ Customer Support Classbug

We have been using classbug for approximately 6 months. We are extremely happy with this program. In the beginning we had a few questions on how to use it. We sent an email message and we were immediately contacted by Matt Conway who would call and walk us through each issue we had and help us resolve our questions. I would highly recommend Classbug it is user friendly. I have to say in a world of technology where it can be difficult to actually speak to someone it was and is refreshing to know that at anytime we need more answers Matt is ready and willing to help!

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2023

Amateur Software

This is a very small company, with inexperienced developers. I would recommend using a different software.

PROS

They do have a portal available, so it is nice that our dancers are able to cancel membership without having to reach out to us.

CONS

TERRIBLE class management - cannot see a holistic view of the class (such as how often has this student attended and are there any future make-ups/trials in the future) Awful User Experience - Everything is multiple clicks to do simple tasks, I am pretty sure they don't have a UX designer that actually reviews the customer experience. Worst Reporting I have ever seen in a product - mismatched data and they don't give you full access to the data you need.

Margaret

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed March 2015

Great user friendly program that makes running our business easier!

This online software has many amazing features that has made registering online for classes a breeze for our customers and therefore gets us paid faster. The online store that was very easy to set up allows our customers to make purchases and automatically applies personal settings that our business has previously set up like automatic discounts, registration fees, pre-requisite classes, automatic payment plans. The key take away with this program is everything is automated so a customer is enrolled properly online with no need for staff to do any extra work...the customer does all the work when they register online! Customers can easily log into their account to manage their stored credit card information, as well as see a history of past purchases and current classes enrolled. As customers register for classes, the student is added to the roster allowing us to see real time information on how our classes are filling. Sending an email to a specific class has never been easier! Our teachers can manage class attendance easily and mark reasons for absences. Navigating through classbug is very user friendly for both customers and staff. I highly recommend this product for anyone who is looking to make their registration more streamlined and convenient.

Sabina

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

Easy to use & great costumer service

I have worked on other online software for our dance studio but ClassBug is much easier to use. You don't need a training program to use it. The support staff is fantastic to work with. When ever I have a question or suggestion, he always comes up with the answer in a very timely manner. Would definely recommend it to other studios.

PROS

The ease of use