Indeni

RATING:

4.5

(13)

About Indeni

Indeni is a cloud-based network monitoring solution which assists medium to large-sized firms with collecting and analyzing performance and configuration data. Its key features include issue tracking, troubleshooting, ticket management, and compliance. The application comes with a module which enables users to manage historical data by defining recurring tasks and scheduling hourly, daily, weekly and monthly backups from multiple firewalls, router and web proxy vendors. Team members can use this system to assess device health on the basis of parameters such as connection limits, the status of ports and DNS response time. It allows users to verify if devices comply with organizational standards and analyze outages and performance issues. Indeni allows network ...
Indeni CPU utilization graph

Indeni Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Indeni

10 Reviews

User Profile

Arun David

Verified reviewer

51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

It is a nice product. We could get the whole device info on a click. Management of devices is good.

PROS

Alert generation mechanism and the way to manage by setting our own rules for device management. Setting up the environment and the functionalities are user friendly.

CONS

The time to do the interrogation of devices. But I guess the mechanism behind it and the process it is doing at the background to hit the device, process the info and to bring it up on a click is so good and quicker than the time it should take on other systems.

jayathi

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Identify and solve problems with monitoring capabilities.

Great device problem solving application.

PROS

'Indeni' comes with great customer support and simple user-interface. very easy to setup because it doesn't require higher system requirements. It consist valuable features such as Dashboards, Ticketing systems, Performance benchmarks, Email & Phone notification facilities, Analysis Reports, Device summary reports. Currently i'm working with windows platform. But it works with Mac also. Price packaging are Quote based and affordable and compatible for any business type(large or medium). Also training materials are very good and they provide live support for users if they need any help.

CONS

I didn't catch any issues so far. Actually it helps to fix problems very fast. Love it.!

Peter

Architecture & Planning, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2021

My views of indeni

My overall use was a positive experience.

PROS

What I liked most about this product is it's uses.

CONS

What I didn't like is the simplicity it could be a little more intrusive.

Reason for choosing Indeni

Because the price was fair and it's relatively new.

Peter

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

A fantastic tool for reducing workload and increasing uptime

PROS

Simple Graphical interface Customisable alerts Great support staff Easy to set up and use Customisation potential Great graphing utility of stored data - useful for analysis

CONS

False positives alerts need further work Device backups removed from product - will be re-introduced at some point

Anonymous

1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

This product will save yourself from unexpected outages for sure!

PROS

This product is quite amazing in the information it can discover and alert on. It finds issues typical SNMP based solutions don't find. The best part is it doesn't over alert like some products. If you feel like it does, you can very easily eliminate that alert based on your preferences.

CONS

I would say what I least like about it is that it doesn't support LDAP based accounts and can be a little lacking in the breadth of products supported. To their credit it is a specialty product not a bunch of standard MIBS.