Some minor charting features are missing. Example would be it did not have the feature of indicating areas of bleeding on an implant (unless this has been updated).

Booking appointments and moving appts,  ease of sending insurance claim forms via edi,  easy to understand tabs to navigate through the software. The trainer Neetu is outstanding.

Being an Office Manager, it's important for me to able to complete my tasks quickly.

This product is easy to use and fully integrates with our digital software. The help index is very useful.

Also our patients have been absolutely loving the built in text messaging program.

Ease of use and great to find statistical data as well.

The software is user friendly and the help menu is easy to navigate to find the information that you are looking for.

Our instructor Marica contributed to a pleasant and smooth transition into this new system and we could not have felt more comfortable and supported by her helpful and pleasant personality.

Although it's a rarity, I can't drag an appointment onto reservered time e.g lunch time. I can 'add' an appointment onto reserved time, but would like to just drag and drop it.

Very happy with the software and would like to use it more to explore its various functionalities.

Their support team is absolutely top notch, always answering calls promptly, very helpful and courteous.

What I love about this software the most is how intuitive it is. Many routine procedures can be done with ease and with very minimal training.

Abeldent Staff are always wonderful to deal with and always helpful. It is rare that I need to contact the Abeldent Software Support for help.

The Abeldent Sotware Support is excellent. Abeldent Staff are always wonderful to deal with and always helpful.

What I love most about ABELDent is how easy it is to use. I've used several other dental softwares and ABELDent allows the user to navigate through their preferred method.

Updates and changes, thigs you used to be able to do, you can no longer with some updates. Still some kinks in software and some things that take too many steps.

When working, whether is be in the schedule, accounts, contacts, it is straightforward and has a good very good flow. The Abeldent help section has very good explanaition on topics, when needed.

Ease of use, good support staff, somewhat of good upgrades.

The new AbleDent Cloud has been such a wonderful upgrade for our small, growing dental practice.

This company has an amazing team who is there for thier clients.

My overall experience with ABELDent has been extremely positive. There's 24 hours support, and knowledgeable customer support reps and trainers who understand the dental field.

I like that it is relatively easy to navigate.

I thoroughly enjoy working on it. I feel comfortable with the upgrade after a mere 2 weeks.

I firmly believe that the training for this product was what allowed us to be able to able to take advantage of all the great feature this program has to offer.

Their MDB version is very unstable at times, and is very difficult to get proper support for. The setup/customization of some items is either impossible or very esoteric.

Outstanding customer service, very curteous and helpful anytime you call. An amazing product that makes our life soo much easier even during the busiest days at the office.

The ease of use with AbelDent is really the best way to describe what I like most.

They really know how to capture the patients attention and assist in retaining that patient in the future. Safe and secure communication.

Once we started the process of ending our contract,  professionalism and customer service was extremely ugly.

The worst is that when you notice the critical mistake and can't even reach anyone to fix it.

We were happy with Solution Reach, however, the management software we were using at the time integrated their own communication software within our current version.

We wished that the system could intergrate more with our EHR software. Otherwise over the years the platform has been awesome.

Some patients complained about multiple contact attempts etc but this was just an error we made as a new user learning to select the proper settings, etc.

I would recommend solution reach to other dental practices. I had a good experience with them.

I would avoid this contract oriented sales company at all cost.

Helps with appointment reminders  AND review management for a reasonable price; customer service is amazing.

Can be difficult to maneuver from time to time due to updates/ modifications made to the programing.

Overall easy to use and maintain communtication through.

Worst customer service I have ever come across in all my years as an office manager.

Then the company automatically shut off the system so no messages were going out according to our settings. They didn't even let the providers know they were doing so.

I love that we have our patient reminders go through this program. I also love being able to send birthday greetings out to our patients.

The communication abilities with patients was great. I loved being able to reach our to patients remotely in the event of inclement weather and cancellation or closures.

Patient communication has never been so effective, smooth, and successful with using this product. Patients response with this software is so much better than other programs we have used in the past.

Ease of use, variety of options and tasks available. Ability to customize communciations and scheduling delivery of communciation.

It's difficult to install and integrate with some practice management softwares. Get reviews from people who use your PMS before jumping on.

In the beginning, Solutionreach seemed great. They promised they would integrate with our PMS, and with the exception of a few stragglers I would find not in the system it seemed to be working.

Worst company I have dealt with since my business openned.

The price and lack of communication when it came to ending the contract it became very difficult.

What I like most about Solution reach is how easy it is to use, and how quickly we are able to text and get ahold of patients.

First and foremost this product is very user friendly.

When this software works, it's great. The issue is that it often doesn't work and it is impossible to get customer service.

It is able to help us send paperwork, text and email patients reminders and key things before their appointments.

We cancelled our contract with ample notice and they refuse to give us a refund on an over charge and refused to accept a written cancellation AND renewed our contract automatically.

Overall our experience is great and they are constantly proving tutorials and there are a lot of videos on YouTube to help guide you through.

The company has been great to work with and we have integrated seamlessly with their software.

Fantastic customer service and once you subscribe to SR lots of great free tools, educ info etc.

Learning curve is a bit steep, though. Also, the support is very poor.

The newsletters were a bit difficult to create and very slow. THe forms and info that patients filled out at check-in has no way of importing into our EHR system- we have to manually input everything.

Canadian Dollar

ABELDent is a clinic and practice management solution designed for dental practices of all sizes and specialties. It is available in three versions such as ABELDent CS, ABELDent LS+ and ABELDent LS. ABELDent Cloud Server (CS) application has a modern interface and runs locally, allowing easy integration with third-party imaging software. Live ABELDent data is fully protected in the Microsoft Azure and updates are automatically downloaded from the cloud.


Practices with poor or limited internet access can choose either ABELDent LS+ or ABELDent LS where the application and live practice data reside on-site. The LS+ version offers the same modern interface and automatic downloading of updates as ABELDent CS while the LS version provides a more traditional interface and update procedure.


All versions include automated patient communication, appointment scheduling, treatment management, electronic claims, and advanced reporting. The charting function includes an odontogram display and custom clinical note templates and also offers integration with administrative functions and automated data entries. Its appointment scheduler can serve as the administrative hub for performing daily tasks.


ABELDent LS+ and ABELDent CS also provide a patient manager module that manages tasks by tracking patients in real-time as they move through different stages of their visit. It also includes a patient dashboard which displays all key patient demographics and historical profiles in one location.


 



LongDescription

Treatment Planning

Document Templates

Patient Records Management

Website Analytics

Surveys & Feedback

User Management

Electronic Payments

Request Assignment

Customizable Reports

Document Storage

Document Imaging

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Data Synchronization

SMS Messaging

Charting

Progress Tracking

Financial Analysis

Referral Tracking

Task Scheduling

SSL Security

Electronic Signature

Confirmation/Reminders

Time Clock

Task Planning

Communication Management

Customer Database

Scheduled/Automated Reports

Registration Management

Comparison View

Calendar Management

Productivity Analysis

Scheduling

Data Import/Export

Multi-Location

Self Service Portal

Booking Management

E-Prescribing

Imaging and X-rays

Orthodontic Charting

Risk Alerts

Role-Based Permissions

Client Portal

Email Reminders

Video Support

Customization

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Payment Collection

Reminders

Automated Scheduling

Medical Billing

Availability Management

Customizable Templates

Billing & Invoicing

Progress Notes

Voice Capture

Web Forms

Alerts/Escalation

Automatic Backup

Claims Management

Appointment Management

Records Management

Hands-Free Charting

Client Management

Drag & Drop

Customer History

Image Analysis

Third-Party Integrations

Location Tracking

2D Drawing

Appointment Scheduling

Live Chat

Document Management

Inventory Management

Periodontal Charting

Dental Practice Management

EMR/EHR

Annotations

Patient Communications

Patient Management

Patient Portal

For Dental Practices

Web browser (OS agnostic)

ABELDent has a freemium version starting at $0 per month.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ABELDent

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

For 23 years, Solutionreach has been helping vision, dental, and medical organizations of all sizes implement technology that supports practice-wide efficiency and revenue growth with flexible patient communications and office operations tools built for scale. With digital tools like appointment reminders, two-way texting, batch messaging, online reputation management, and more, Solutionreach provides an all-in-one solution to connect with patients through customizable, personalized touchpoints at every step of the care journey.


Messaging

Patient Engagement

Mobile Alerts

Patient Questionnaires

Rescheduling

Client Database

SMS Reminders

Approval Process Control

Patient Intake

Recurring Appointments

Call Reminders

No-Show Tracking

2-Way Messaging

Recall Tracking

Payment Reminders

Two-Way Communication

Email Marketing

Mobile Access

Online Payments

Survey/Poll Management

Compliance Management

Multi-Channel Communication

Marketing Automation

Social Media Integration

Patient Education

Forms Management

Online Booking

Chat/Messaging

Calendar Sync

Multi-Language

Customizable Forms

Video Conferencing

What's included in the Solutionreach platform: 

Two-way texting, HIPAA-consent, automated reminders, automated recall, appointment confirmation, quick message templates, message flagging, marketing campaigns, waitlist, customization, group messages, missed appointment messages, patient loyalty surveys, reports and analytics, robust patient newsletter template library, patient referrals, team chat, birthday messages.

ABELDent vs Solutionreach

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