Carestream Dental vs Eaglesoft

RATING:

2.9

(73)

Carestream Dental has 73 reviews and a rating of 2.9 / 5 stars vs Eaglesoft which has 147 reviews and a rating of 4.11 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
2.9 (73)
4.1 (147)
Ease-of-Use
3 / 5
4 / 5
Value for Money
2.5 / 5
4 / 5
Customer Support
3 / 5
4 / 5
Functionality
3 / 5
4 / 5
Last Review Written
January 19, 2024
January 18, 2024
Pros/Cons
  • Pros

  • Softdent is very easy to use and it is quite straightforward. I find it easy to navigate, schedule appointments, dental chart, take X-rays, and send referrals to other offices.
  • Softdent is a newer software to me but it has been quite easy to learn and use.
  • Cons

  • Glitchy - sometimes the image is lost between the server and the workstation.
  • Sometimes I feel as though it can be difficult to treatment plan a patient's dental work.
Read all user reviews
  • Pros

  • My favorite dental software is eaglesoft because of the ease of use, the dental chart is very straight forward, and it is easy to communicate back and forth with the front desk/other clinicians.
  • Very easy to use and figure out all the possibilities with reports and features. Also very easy to connect with customer support or easily google question to figure out a fix.
  • Cons

  • A lot of the features are disguised by icons that don't make sense. This sometimes makes it hard when I'm in a pinch to schedule someone.
  • The problem with this is that this doesn't happen all the time. Odd, can a fix help with this.
Read all user reviews
Pricing Range
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos