Glitchy - sometimes the image is lost between the server and the workstation.

Cs Softdent has been a great, friendly experience in more ways than one. I got the opportunity to join the Carestream family in  Texas at the Natural summit in 2019.

Softdent is very easy to use and it is quite straightforward. I find it easy to navigate, schedule appointments, dental chart, take X-rays, and send referrals to other offices.

Sometimes I feel as though it can be difficult to treatment plan a patient's dental work.

I only started using Softdent due to taking over a practice that had it in place. I immediately worked towards switching to another software after realizing only days later how bad it was.

Softdent is a newer software to me but it has been quite easy to learn and use.

Horrible customer service, Completely dishonest (still states that there program integrates with Dexis) while it does not. Use any other dental software program except SoftDent.

I then demanded my money back for all the Carestream products, the intraoral sensors, intraoral camera, pano, extraoral camera, and software.

For example, the intraoral cameras, digital xray sensors, and CT scanner made by Carestream integrate so well with SoftDent and I use them daily on nearly every patient.

The perk I truly enjoy the most is being able to have quick buttons to access information very quickly.

If settings arent chosen prior to importing into certain EDRs color can be lost. Sometimes easy to lose all photos with one wrong click.

On top of all of the capabilities of this software and the awesome interface, Carestream also has additional devices that are a must have for the software that can make your practice so much better.

Very poor customer service lack of manners of sales rep Scott Cooper.

Slow, outdated, tech support is costly for almost nothing.

Sometimes it throws error codes that prevent you from saving a patient chart.

I like that you have quick keys on the keyboard, as well as the financial reports that you can generate for the practice.

The person logging in may take a very long time to solve the problem, sometimes reverting back to installation questions you might be able to answer from years before.

The lack of included features makes CS SoftDent inferior to other dental software that I have experience with.

Softdent has horrible error checking,  uses a weird proprietary database back end that does not work at all.

Good hardware and software - IF THEY DON'T change their model.

Navigation is tricky and there is just so much to remember. Unable to integrate with our Web host.

This software is very user friendly, it's easy to learn and move around from scheduling to pulling the patient's chart, treatment planning, and verifying insurance.

Kodak product origionally-- high priced-- they sold it to care stream at a premium.

Practice Growth and Revenue Generation; the dental's solutions can enhance the patient experience, which can lead to increased patient retention and referrals.

Cloud is so slow and when it  fails no one helps. Customer support is very poor.

The ease of use and the fact that their technical support team is hands down, one of the best, if not the best help I've had. Very patient with me or any other team member that has to call them.

I appreciate how easy SoftDent is to use. Yes there is a learning curve when you first being utilizing it but overall it is simple.

Very good- I learn something new with the software weekly.

Intuitive and easy to use. It is very easy to exports images from Intraoral camera and xray sensor.

Love the support, clarity, and reliability. We feel Sota backs there product and are always a quick phone call away.

The price for software is low. The imaging quality is pretty good.

Pretty easy to use, their sensors are pretty good. Their cameras are great.

Wonderful support, just wish they would come on site for support since there seems to be a barrier while remoting in.

The only drawback I have encountered is that there is no foot control.

Would easily be the best imaging software if the developers make it more stable.

I had 3 Claris Intra-oral camera. 2 of which I struggled with.

Somewhat difficult to instal drivers and sometimes I receive from errors when I update Windows.

Easy to use,  great quality, good handling, great support love to review this with others, good quality.

It's easy to use and my photos are crystal clear. Good value for the money.

Great knowledge and compassion. They also offer a Trail period so we can try the product before purchase.

Blurry image with barrier is place, can be smaller for ease of use, can not see image well when camera becomes foggy or wet.

It looks fancy, very good quality x rays. We got a new x ray system and the people over at Sota are very helpful and knowledgeable.

Great quality images and easy to use and manage.

Rays get deleted by accident due to missing communication. The loading time is also a bit slow as well.

When I was using SOTA sensors and cameras, it was a great software, except it’s lack of true integration into Dentrix. But overall very good software that rivals Dexis and others.

Its good because its user friendly, integrates with our dentrix software and fast. Would recommend to anyone with a dental office.

Camera is easy to install and use and has good image quality. It worked well with our existing software.

Loved the camera, picture quality is very good. Customer service was superb.

Great customer service and ease of use. I like how it can be used on a tablet and Pateints like the high tech look.

I find that the initial investment was well worth it and hope to get many additional years of quality use and function out of this software.

No binocular feature to enhance the image, it cannot be integrated with our current management software.

US Dollar

Carestream Dental’s commitment is to provide the software, the technology, the data, the analytics and the expertise to seamlessly connect every aspect of today’s dental business.

Carestream Dental has practice management solutions for general dental, orthodontists and oral surgeons. Read below to learn about each of these feature-rich platforms. 

General Dentistry: PracticeWorks and SoftDent

PracticeWorks a Sensei product
Easily access all your patient information with PracticeWorks. PracticeWorks help make your office more efficient, productive and successful by simplifying routine tasks, improving office communication and making information more accessible with fully automated and customizable tools. Full integration with digital imaging means easy access to clinical information, while Patient Solutions automate and streamline essential tasks related to insurance claims, payment processing, patient reminders and more.

SoftDent a Sensei Product
SoftDent practice management software helps make your dental office more efficient, productive and successful by simplifying routine activities, improving office communication and making information more accessible with fully automated and customizable tools. Integration with digital imaging means easy access to clinical information, while a full suite of Patient Solutions and modules streamline essential tasks related to insurance claims, payment processing, patient reminders and more. 

Orthodontics: OrthoTrac a Sensei Product

OrthoTrac is a HIPPA-compliant software that helps orthodontists build and manage productive practices. It provides daily to-do lists, identifies high-priority items, and provides recommended actions. With OrthoTrac’s scheduling feature, practices can streamline patient scheduling using drag-and-drop functionality and manage schedules across multiple locations, chairs, and timeslots. Practices can accurately track finances using enhanced reporting options. Additionally, this solution offers a full range of optional integrated Patient Solutions, such as revenue cycle management, patient engagement, and more. OrthoTrac is available as an on-premise or cloud-hosted solution.

Oral Surgery: WinOMS a Sensei Product

Developed with input from hundreds of oral and maxillofacial surgeons, WinOMS seamlessly integrates systems and technology to help you deliver diagnostic excellence and positive patient outcomes. From medical and dental insurance billing with automatic cross-coding to scheduling and referral management, this practice management software provides all the tools you need to build a healthy and profitable OMS practice. Through role-based workflows, this paperless system delivers the data you need right when needed. The digital consent forms module includes multiple OMSNIC-approved forms that update automatically. So you never have to wonder again if you’re using the latest consent forms. Available on-premise or hosted.


LongDescription

Treatment Planning

Document Templates

Patient Records Management

Electronic Payments

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Data Synchronization

SMS Messaging

Charting

Referral Tracking

Task Scheduling

SSL Security

Confirmation/Reminders

Communication Management

Customer Database

Registration Management

Calendar Management

Scheduling

Multi-Location

Self Service Portal

Booking Management

E-Prescribing

Imaging and X-rays

Email Reminders

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Automated Scheduling

Medical Billing

Availability Management

Customizable Templates

Billing & Invoicing

Web Forms

Alerts/Escalation

Claims Management

Appointment Management

Records Management

Client Management

Drag & Drop

Customer History

Image Analysis

Third-Party Integrations

Document Management

Live Chat

User Management

Data Import/Export

EMR/EHR

Orthodontic Charting

Annotations

Role-Based Permissions

Patient Communications

Video Support

3D Imaging

Progress Notes

Patient Management

Automatic Backup

2D Drawing

Periodontal Charting

Dental Practice Management

For Dental Practices

Image Enhancement

Onsite Registration

Self Check-in/Check-out

Patient Scheduling

Windows 7

Windows Vista

Windows XP

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Contact Carestream Dental for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

Carestream Dental

In Person

Live Online

Webinars

Documentation

SOTA Cloud is a cloud-based dental imaging software designed to empower every dental operator and work toward optimal results. 

SOTA Cloud with A.I capabilities quickly analyzes images, helps capture new cases, allows dentists to provide diagnostics results easily to patients, & so much more! Get A.I diagnostic detection, automated patient follow-up, super-fast workflows, bulletproof security and backups, and expert around the clock support that empowers your practice with cutting-edge technology.

Coupled with our industry-leading technology, integration with everything, and A.I capabilities to increase case acceptance through excellent patient communication and diagnostics. We made cloud-based dental imaging software simple to use and eliminated the tedious task of training new employees, allowing you to focus on more important parts of your practice. 

Don't let your imaging software limit your ability to take care of your patients. Let SOTA Cloud with A.I improve your processes.   

Carestream Dental vs SOTA Cloud

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