About Easy Dental

Easy Dental by Henry Schein is an on-premise practice management solution for dentists that can support practices of any size. The solution serves multiple specialties including general dentistry, endodontics, periodontics, pediatric dentistry and orthodontics.

The Easy Dental suite has modules for clinical charting, billing and patient scheduling. Within the scheduling module, users can create customized calendars for each provider in a dental practice. Scheduling functionality keeps track of every patient who would prefer an earlier appointment, allowing staff to reschedule these patients if an earlier appointment becomes available due to a no-show or cancellation.

Patient billing module allows dentists to post procedures, payments and adjustments a...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 8, Windows 10

11 Reviews of Easy Dental

Average User Ratings

Overall

3.55 / 5 stars

Ease-of-use

3.5

Value for money

3.0

Customer support

3.0

Functionality

3.5

Ratings Snapshot

5 stars

(3)

3

4 stars

(2)

2

3 stars

(4)

4

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

September 2018

Branda from Dentists R Us

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Easy dental

Pros

Very easy to use. It is a very simple software that gets the job done. It makes date entry so much easier

Cons

I wish it showed individualized payments versus one large sum

December 2018

Monique from Wester Wayne Dental

Company Size: 201-500 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

December 2018

Easy dental is great and easy to use.

Pros

Really easy to use, charting is update with terminology and modern. Features and functionality is great. Can color code schedule for different rooms or providers.

Cons

I did not find anything in my opinion that I did not like about this software, so sorry there are no cons from my side.

December 2018

Vincent from Oakland CT Dental

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

An All-in-One software for all dental clinics

Excellent!

Pros

I use this software at work to schedule patients, review charts, write charts, review radiographs, etc. It's really convenient for it all to be in one place. You can organize patients into different colors depending on which dentist you want to designate for them. The icon symbols also make it very easy to navigate.

Cons

I think this software is great but I would like it to show more info when I drag my cursor over the patient's name on the schedule such as relevant medical history and most recent bitewings.

September 2019

Robert from Robert G. Fischer DDS. Pa

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

September 2019

Software is full of glitches

Unable to get help making the software do what it is suppose to do. Have to have the support on the phone log in to system for hours. Then when support is trying to make it work... no one can be on the system. So try and give a new patient a treatment plan, pay a bill... not happening. Will they waive the monthly support fees while trying to make the system work... NO. They even told me to speak to their legal department; that there is nothing I can do. I am held hostage; because of all my data is stuck with ED.

Pros

I have used Easy Dental for 19 + years now. I was easy, now it barely working.

Cons

The release of Easy Dental 12 is terrible, it is full of glitches and non working functions. When you call software support , they tell you they are working on it and it may take weeks if not months to fix. They still charge you the Monthly support fees, but have a software that only works part of what it was doing just 4 months ago. They will not down grade the software to the prior functioning update... Easy dental 11.

Response from Easy Dental

Replied November 2019

Thank you for bringing your Easy Dental concerns to our attention. We understand our Customer Care team contacted you with offers to run diagnostics on your server and workstations. At that time, they learned your practice is getting a new server. When your new server is ready, Customer Care will be happy to assist with your Easy Dental installation. We feel confident that the latest release, Easy Dental 12.1, will address your concerns. Thank you for your longtime loyalty to Easy Dental.

March 2019

Batya from dental office

Company Size: 2-10 employees

Industry: Computer Hardware

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

whoever made it is a genious. i am surprised agani and again how verstile it is.

keeping up to date with insurances and patient responsibilty

Pros

all the modules are cleverly placed and great to work with

Cons

sometiimes for tech support there's a long wait time