Practice-Web

RATING:

4.9

(96)

About Practice-Web

Practice-Web is an all-in-one server-based/ on-premise dental practice management solution that helps dentists thrive! Suitable for small and large practices alike, the core software includes charting, scheduling, treatment planning, billing, and practice management modules, plus integrates with imaging programs for a seamless experience. Layer in Smart Tools for even more clinical, marketing, and communications power to build the affordable suite that fits your practice perfectly. GO PAPERLESS Take your practice completely digital. Included with Practice-Web Support, paperless forms can be completed on any device, digitally signed, and imported without manual entry. Both customizable and bilingual, paperless forms can be added to your website to streamline new patien...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Practice-Web Pricing

$149/mo for 12 mo, then $109/mo. Each dentist beyond 3 increases price by $20/mo.

Starting price: 

$109.00 per month

Free trial: 

Available

Free version: 

Not Available

Maximize production and efficiency with a smart schedule that takes the guesswork out of creating your perfect day. See critical info with custom views, monitor goals and cases, leverage powerful chair-filling tools, and more in the Appointment Module.

Practice-Web Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Practice-Web

1 - 5 of 97 Reviews

John

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Dental Management Software

I have been using this software since January 2006 and it has enabled me to be more productive and more efficient and confident in my clinical and business record keeping.

PROS

This Dental Management Software is excellent. Comprehensive record keeping that is easy to use. I like how the software is set up with separate modules that are easy to use.

CONS

There are so many features that there is a learning curve that takes some time to incorporate all the potential features of this software.

Reason for choosing Practice-Web

Practice-Web is a open source software and allows the user to install its programs on unlimited computers without paying for each installation. It is an excellent software product with excellent customer service and support. The database is MySQL which is fast and efficient. My only regret is that I did not implement this product 15 years sooner when it came out in the early 1990s.

Vendor Response

Thanks so much for your kind words, Dr. G! We appreciate your loyalty all these years and are thrilled Practice-Web has helped boost your production and efficiency! Just an FYI- if anyone on your team is still learning or you onboard someone new, we have a wealth of training videos in the Resources section of Practice-Web.com and also on our YouTube channel (they're grouped into playlists by job area there too). We also recommend following us on other social media platforms (Facebook, Twitter, LinkedIn), as we share a lot of tips and how-tos there as well. And, as you know, support is always just a call or email away! The team is happy to walk you or your staff through any areas that are unclear. :)

Replied July 2021

Vincent

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

2022 November practice web review.

Overall the product experience improves over time and tech support gets better and more efficient.

PROS

Less complicated, more personal attention from tech support, more economical

CONS

Some tech support operators are excellent while others at times are somewhat less efficient.

Reason for choosing Practice-Web

Less complicated, more personal attention from tech support, more economical

Reasons for switching to Practice-Web

The product ceased to provide support

Vendor Response

Thanks for your kind words, doctor! We're glad you find Practice-Web to be less complicated and more economical than Dentrix was, and are happy to hear that Support is taking good care of you. In regard to your comment about the efficiency of some Support Specialists - we recently expanded our support team to provide faster service. Looking at your history, you've likely noticed a difference in speed between an agent who's been with us for about four years and one who's been with us for about six months. All our reps go through rigorous training, plus they're constantly in contact with senior reps, and are encouraged to escalate calls promptly if need be. We appreciate your feedback and will make sure that, with continued training, even our new team additions are on the same level as our senior techs as soon as possible.

Replied December 2022

NICHOLAS

Medical Practice, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2019

The downs of Practice Web

None, there are countless unresolved issues that we are having on a daily basis.

PROS

Really nothing...way to many issues in using it!

CONS

Not user friendly and their training was totally inadequate to understand how to implement it into our practice!!

Reasons for switching to Practice-Web

They sold out to Practice Web....

Vendor Response

We appreciate your loyalty to DataTeam DDS and we strive to make the transition to Practice-Web as smooth as possible for our Datateam clients. We provided your office with over 8 hours of training and made sure to follow up with your team regular post training to make sure any questions were answered. Please note that if you have any unanswered questions or unresolved concerns our technical support team will be happy to help.

Replied April 2021

Traci

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Great software

Overall it is really great for all the staff and even temps that have to use it

PROS

It is very easy to use. It is very similar to another software I used in the past.

CONS

I do not like that occasionally it runs a little slow

Vendor Response

Hi, Traci! We're very happy to hear that the software is easy to use for your team. We want to make sure your office can maximize all the benefits of using Practice-Web. Please feel free to call us and one of our dedicated support specialist would be happy to address any slowness you're experiencing.

Replied December 2023

Gundong

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

Good support everytime I need it.

PROS

It is simple easy to use. Have most of the functions I need to run my dental office

CONS

There still are some bugs that needs to be fixed. no Major problems

Reasons for switching to Practice-Web

PRACTICE WEB IS MORE EAST TO USE WITH CHEAPER FEE.

Vendor Response

Your review made our day! We're constantly updating Practice-Web to add new functionality and rigorously test before each release. If you feel that a feature is not functioning properly, please contact our support and we'll be happy to help!

Replied January 2021