About Umbie DentalCare

Umbie Dentalcare is a cloud-based dental practice management solution that helps dentists manage patients, organize dental records and handle scheduling and billing. The system can be accessed from multiple devices with an internet connection and a browser. The solution includes touch-enabled clinical charting, x-ray integration, image storage, e prescribing, treatment planning, staff management, patient scheduling, billing, payment processing, insurance claims management and more.

Umbie Dentalcare provides clinical charting for treatment documentation and intraoral camera’s and X-ray viewing and capturing. Other features include insurance management, customized reminders, online payments, payroll solutions and chairside treatment planning. The platform...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

19 Reviews of Umbie DentalCare

Average User Ratings

Overall

4.34 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(9)

9

4 stars

(8)

8

3 stars

(1)

1

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

June 2016

Pamee from Sunny Days Dental

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2016

Love it - functional, priced well and FUN to use!

Really a phenomenal dental software! Its WAY prettier and user-friendly than opendental, still cloud based and they are continually updating... absolutely streamlines a lot, especially insurance related, such as check eligibility, claims submit and resubmits, etc. partnerships with EDS and Fastattach, among others, means you are saving a lot of $ in all these 'add-on' programs. Getting in now means any feedback is looked into right away and recommendations actually lead to changes!! The support is great - we have ONE rep, whom we email (sometimes 3-4x a week even) and he responds within 48hrs with a solution or looks into it and figures it out. no phone time, no need to follow up or send repeated issues.... just really overall phenomenal! So happy to live in 2016 with all the new options available, and Umbie is by far the best.

Pros

Esthetics; patient portal and online forms, ability to make custom forms; partnerships to help streamline and reduce costs; encourages US to obtain ALL the necessary pt info, including pictures!

Cons

I wish it was 5 or 6 years in, but they are progressing RAPIDLY and as a start up, it works for us to learn and grow with them!

July 2016

Jordan from Light Dental Studios

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2016

Good product and quickly improving

Great, cloud based software with a ton of functions rolled into one package. Umbie is a relatively young product, but is rapidly evolving. Team is very collaborative and wants to move to fit the USER's needs vs fitting you into their box. There is still plenty of room to grow and improve on a solid foundation.

Pros

Cloud storage of patient charts and imaging is key to our multipractice company; easily switch between each location's schedule and allow patients to schedule in any location. Umbie is visually intuitive and easy to navigate. Having an all inclusive feature suite (pt notifications, insurance eligibility (w/ full break downs), etc..) vs multiple add-on's or third party is a major plus. Umbie is evolving. The dev team and support are top notch.

Cons

Statements can be difficult for patients to understand due to their formatting. Would appreciate a more refined Enterprise management module for multilocation practices.

June 2016

Danny from Nuhdent

Industry: Medical Practice

Time Used: More than 2 years


Ease-of-use

4.5

Customer support

5.0

Functionality

4.0

June 2016

Great product for our mobile clinical team

Pros

We needed a mobile office management program that can help with our clinical team that was on the go and Umbie help created some additional functionality, so we can use it for our mobile unit when they on the field to set schedule, look up patients on the fly, view their x-rays, and take x-rays. Umbie help make all these function work together seamlessly very well.

Cons

Wish there was more function in reporting for more option to report base on region/office location and other type of reports that end user can possible create templates for user specific report base on data from the system that we can choose.

September 2017

Laura from Pediatric

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Functionality

1.0

September 2017

Product needs more functionality and support

There are other cloud base software companies that may be more compatible for your practice. I would not recommend Umbie dental to anyone seeking this type of service. I have been using this interface since 2015 and have had continuous issues with ledgers, insurance and notifications to name a few.

Pros

It's hard for me to really answer this since there are so many cons to compete. Pros would be cloud base and user friendly.

Cons

This software started out to be a great product in 2015. Unfortunately it has taken a downward spiral since then. Support will be limited, at best. Currently most employees are working from home and no longer in an office setting. The support tickets that are generated online do not get responded to right away and if someone is responding they will need to pass the information along and get back to you.

June 2016

Chrystle from Young Dental Group

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2016

Happily in the cloud!

I'm really happy I switched my practice to Umbie. It takes a huge load off to not have to worry about precious data sitting in a local hard drive in my office. I love how I can access my records anywhere! The software is highly customizable and I notice that they add and improve features frequently.

Pros

Customization, Support, Cloud-based, Ease of use, Appointment Reminders

Cons

Charting can use improvement (periodontal charting font size very tiny)