All Datadog Reviews
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Anonymous
Used more than 2 years
OVERALL RATING:
5
Reviewed March 2023
Best in class APM that can meet all APM, Monitoring, and Logging needs
Sandeep
Verified reviewer
Real Estate, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
One Consol for everything related to monitoring
Excellent.
PROSI need not have multiple monitoring solutions for different Applications. So, creating combined Dashboards/Monitors/Alerts is very convenient.
CONSPricing is a little on the high end, but it's definitely worth it .
Reasons for switching to Datadog
Features on Datadog are much easier to use and varied in comparison to other tools.Also, DD team listens to customer requests and are always adding new add-ons/upgrades/feature as per the customer requirements.
Marcos
Computer Software, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Datadog is great! Room to improve but definitely the future of observability
For us the most liked feature of Datadog is the possibility to compare all data that we received from our platform. Being able to compare the platform status, the network status, the performance traces, the logs is really helpful letting us find issues where we couldn't find if we will do it manually.
CONSDatadog is great but it misses something, for example it could include a self remediation tool. Since every server has already installed a Datadog agent it would be so helpful if with the UX we could add, edit or delete custom checks in python or something like that, and if we could automate some actions programmed in the UX so we could work and integrate with escalation policies, alerts and more.
Reasons for switching to Datadog
Pandora was not escalating like we expected and we wanted to search for a unified product that covers everything we need, server monitoring, database monitoring, APM...
Kaschief
Verified reviewer
Airlines/Aviation, 1 employee
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Great Experience with Supportive dashboard and management of Data.
Great with data monitoring
PROSCollect vital information and tracks data. The interactive dashboard helps me keep my information organized for effective use. this application monitors my data in the most efficient and easy way. The overall experience is wonderful for me and I would definitely recommend investing into this software.
CONSI have no issues with the software so far. it's a nice application
Ayoub
Computer & Network Security, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2023
Datadog: Effective Monitoring
Datadog offers comprehensive and user-friendly monitoring, analytics, and visualization tools, enabling efficient management of complex IT infrastructures.
CONSPricing is on the expensive side. The documentation is too broad, adding to the complexity as a user.
Tim
Biotechnology, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Everything in a single pane of glass
I have had a great overall experience with the product, the customer success team, and the support team at Datadog. I would highly recommend.
PROSDatadog is a solid and stable product. They provide easy to use features and functionality that sets the standard for APM and Security tools - and their suite of tools is continuously expanding to important areas. The APM capabilities were able to handle our complex technology stack with little to no configuration necessary.
CONSNot necessarily a con, more of a caution to monitor your consumption.. We worked with the customer success team to ensure our account was right sized based on forecasted usage. In the beginning we had to monitor our on-demand consumption as we outgrew our initial needs, this was handled incredibly well by the Datadog team, but you do need to keep an eye on your own consumption to avoid additional costs.
Reason for choosing Datadog
We felt the specific mix of technologies covered by their APM was a differentiating factor for us.
Reasons for switching to Datadog
We were looking to consolidate our output from our cloud provider to reduce I/O traffic and security risk. Also, we felt the use of Datadog would simplify our integrations (and the number of integrations overall) by using a multi-purpose tool.
Ola
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
The gold standard for cloud Monitoring
Before Datadog out logging and monitoring was spread out over different services, both home built and cloud based. With Datadog we were able to consolidate everything in one place and synergy effects of that has been amazing.
PROSIf you can afford it. Get Datadog.It's a phenomenal product that keeps getting better every day.Especially if you're using multiple clouds.There are tons of integrations that gives you out of the box dashboards and metrics. Logs are easy to ingest from basically everywhere.It's expensive but the pricing is easy to understand and keep track of.
CONSIt's expensive, there is no other way to say it. But they work hard to make it worthwhile, and for us it is.Beyond that I can't really think of anything.
Reason for choosing Datadog
Datadog was the only choice where we could bring in everything in one product.
Reasons for switching to Datadog
We needed to have all monitoring in one place and centralise alerts and notifications.
Anonymous
501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
Analytics tool which helps customers and users always get the product you want them to get
Overall, having Datadog monitor our apps' performance and customers/users' pain points is invaluable. It's an amazing tool which lets us identify bottlenecks and better serve our users. Although the initial learning curve of utilizing Datadog's plethora of data analytics tools is steep, it's well worth the effort and price as there is much value to the metrics Datadog provides.
PROSDatadog is probably one of the most notable analytics tool out there for large companies. It's easy to track users' flow in terms of what routes they're hitting, when they hit a snag and 404, or other metrics like how performant certain requests are which allows us to identify bottlenecks and get rid of them immediately.
CONSThere is a steep learning curve I will say with this software and needs an expert to help lead tutorials or sessions to get the ball rolling with new tool users. Although there are many built in functionalities and easily customizable features, it can be overwhelming and hard to pinpoint exactly what type of analytics you're looking for. It's one of those softwares where you have to play around with it to get the stars to align and find a model or metric that works best for your customers and use cases.
Reason for choosing Datadog
Datadog seemed to be more data intensive and specifically geared towards products like ours which really relied on app throughput, performance, and availability. Getting our product straight to the user, in a quick and efficient manner, is our priority and Datadog helps clear any blockers or issues that gets in the way of that.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed January 2020
Great for working with AWS
We have been using DataDog to monitor our lambda logs for errors as well as keep track of load and uptime on various RDS and EC2/Fargate instances. The multiple account setup can be a bit flakey at times but overall the product works well and has a consistent interface
PROSThe log imports from AWS work really well and are much faster at searching than using AWS Cloudwatch. I find it easy day to day to search for items in logs, especially after implementing a few log transformers
CONSinitial setup gets a bit confusing sometimes, and it was easier to change the logging format of our code than to implement lots of parsers to make the log interpretation better
Reason for choosing Datadog
better / easier integration with our current development stack
Reasons for switching to Datadog
searching logs was too slow and difficult to get the results we desired quickly (especially to track down recent customer problems)
Satbyul
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2020
Clear graphs and easy to set up
Used the open URL to add dashboard to a large monitor on our workspace to easily spot spikes.
PROSReally simple set up to monitor our full stack environment. Dashboard is very clear and suitable for both technical and non-technical stakeholders.
CONSNothing really. Migrating to any product can be challenging but setup was pretty simple and no key functionality absent.
Reasons for switching to Datadog
I believe subscription cost was the biggest factor
Rayla
Verified reviewer
Higher Education, 51-200 employees
OVERALL RATING:
5
EASE OF USE
2
FUNCTIONALITY
3
Reviewed September 2019
I was hoping this would be a Splunk alternative
Datadog is useful for visualizing and monitoring your cloud applications. If you have agents on you devices, it can analyze a ton of information coming in and show it to you, but that's where it ends, at least, as far as I could figure out in my free trial.
CONSI was very hopeful of this software, but I didn't want to throw agents from a product I've never used before on my servers and instances, so I tried to upload a data pull ( about 500,000 log entries) to Datadog, to see what it could do, but there's no way to upload a csv/txt file to the software. It has to be via agents on your services. I know that metadata would be missing from a csv, but it seems like a major oversight to not be able to accept a csv of logs for a new user to experiment at low risk.
Reason for choosing Datadog
My company decided to stay with Splunk and not switch to Datadog. It has a lot more capabilities.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed September 2022
Solving most of our logs need
Solving lot of debugging problems and close track of our infra system using the alerting mechanism.
PROSgood integrations with collectors. Open text search. Alerting systems. custom downtime for deployments.
CONSAggregation and APM metrics. More of alerting. New features to aggregate fields
Reason for choosing Datadog
Limited setup time, easy to use interface, less technical savy person can also use it
Scott
Entertainment, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed December 2022
Datadog does a lot out of the box
We are using Datadog to monitor and observe over 3000 distinct video streams for outages. It does the job pretty admirably even if I can't tweak the alerts and dashboards as much as I'd like.It is VERY expensive. But it does a lot.
PROSIt's pretty easy to get a lot out of Datadog right out of the box -- the AWS and other integrations are amazing and easy to use.
CONSIt's REALLY expensive.It's not so easy to really really tweak the dashboarding and alerts to do more advanced mathematics or analysis.
Reason for choosing Datadog
I was not involvd
Reasons for switching to Datadog
I was not involved in the decision
Drew
Real Estate, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed December 2022
Generally good, customer support could be better
Very helpful to have a full suite of observability tools. Customer support could be better.
PROSOverall observability is good, and the way all of the offerings interact is helpful.
CONSbasic APM requires code customization, which isn't the case with competing products. Documentation for anything beyond basic integration is lacking. Customer support is a bit of a bait and switch; great during eval, and bad once you've bought the product.
Caroline
Verified reviewer
Computer Software, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2019
Powerful tool for monitoring business applications
Datadog has been really efficient and useful since through its implementation you can monitor all business applications and thus be aware of its operation whether the same is appropriate or not and if not, you can take the appropriate measures so that the same is again the appropriate performance, that is why having this tool is a great advantage at the business level.
PROSDatadog is a tool that I like for several reasons, because implementing it does not require technical knowledge, has a series of metrics that allow you to read whether the performance of applications or servers is appropriate or not, so if you find a failure or something out of the ordinary in these applications the user immediately receives alerts that notify him of this problem so that it can be resolved in the shortest possible time, these alerts being received at any time since Datadog works continuously 24/7 and the best thing is that it is a software that is very easy to use and implement, in addition to being extremely flexible because it allows you to choose the monitoring parameters that you want to apply.
CONSDatadog is not a perfect tool because it has some drawbacks and is that the more applications are integrated with this software the performance or speed of information delivery tends to slow down which should not be since the integrations are to improve even more the performance of said tool.
Marcelo
Entertainment, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2022
Great end to end Integration
Datadog is great for bootstrapping and it can get you quite far! Monitoring and alerting tooling is awesome, integrate well with the new products
CONSDatadog is one of the few solutions I’m the market that provides all stack (logs, security, apm, infra …) and they know it. It is not cheap, when compared individually but looking at the big scope the integration is what we are paying for.
Reasons for switching to Datadog
Cost + integration
David
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Gamechanging Lifesaver
Can monitor ANYTHING. Centralized place for log analysis, security monitoring, end user monitoring, custom business metrics. Report and alert.
CONSSome items visible in the UI are not capable of being monitored. Unable to get APM for PHP working under litespeed.Improvements in alerting would be nice, better escalation, SMS integration, etc.
Reason for choosing Datadog
Ease of setup and integration
Reasons for switching to Datadog
Custom Metrics with multiple dimensions
Jahiezer
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
one of the best software for monitoring in the market
This software allows to monitoring all you need and also can find lots of solutions for a high gama of cases. by using this app i be able to see the problems that me and my team have, so we can solve it by utilizing all the data that datadog provides. Works in differents OS and that make things more easy
CONSThe proces to instal and put in march this softwre can be a nightmare if you have not experience, it is really complicated. Though the software have nice tools, the price is not the best in the market, is posible to find something good for lowes price if you know what are you loking for. And finally haved some problem with some data transfer working with this app but i really dont konw what was the razon why
Jay
Logistics and Supply Chain, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
One Stop Shop for everything
Correlation between APM, Infra, Log, Network and everything can make it possible to view in multiple dimensions. Also, RUM feature is so strong to cover the end-to-end observability in realtime.
CONSOne of the most expensive tool. And it could be challenged by the management.
Reason for choosing Datadog
Powerful E2E visibility in realtime.
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed July 2021
Monitoring for senior developers / platform people
We use it as a primary monitoring system. I'm a senior developer in charge of my team and I use it a lot. Dashboards are used daily in order to monitor what's happening, usually when deploying new features or changing some endpoints. We can trace the improvements we do by measuring response time, amount of errors, etc. I, as team lead, also use notebooks a lot to elaborate the QBR (quality business review) each quarter. I can create custom reports easily using the custom metrics we have configured across all the microservices. In comparison with New Relic, from my personal experience, Datadog is much better.
PROSDashboards. Custom metrics. Ruby integration. Notebooks. Monitors & alerts.
CONSIt takes time to understand each part and understand how to use it. It's a complex thing and if you're not familiar with monitoring systems it could be difficult to figure it out how you can find what you need.
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2019
Monitor full stack app performance with Datadog
For our AWS deployment, we use Datadog for application performance and server monitoring as well as synthetic HTTP tests . DataDog enables real-time information and measuring engineering-specific metrics and allows you to control how you trace and diagnose data. If you are looking to track the time it takes for a web hook to fire after an asynchronous request has been made, you can store the time the request has been sent in your database and when the webhook fires for that request, measure the delta and send it to DataDog. DataDog integrates with Slack, which allows for alerts on average and max thresholds.
CONSDatadog has a mature product but features are limited, the tool feels dated and the UI is very plain.
Žymantas
Media Production, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2022
Platform observation tool
We are happy to use
PROSWe do like easy management and analysis of logs, tracing .
CONSHelm charts is bit hard to understand. Configuration might be hard for non experienced person
Reason for choosing Datadog
Cheaper then dynatrace
James
Market Research, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2022
maintain observability with Datadog
Ease of use and flexibility. Beginning teams can leverage out of the box but you can grow into this product as it is quite feature rich. The product just works.
CONSIt is so expensive that we consistently have to trim usage when not needed. Also due to this we have to justify the product constantly
Reason for choosing Datadog
through a long eval process with about 18 usecases
Reasons for switching to Datadog
we did a bakeoff with Datadog, Dynatrace and NewRelic. We all were fans of NewRelic and were supprised that Datadog won.
Kevin
Verified reviewer
Internet, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2019
Great metrics and monitoring
Overall Datadog has given us great insight into what is going on with our server infrastructure, it has opened our eyes to some issues we weren't aware of. On top of that it's helped send alerts when things are going wrong.
PROSDatadog has integrations with pretty much every main software service you can think of. It has pretty robust support for Windows machines and the custom metrics support is great, so you can track anything you'd like.
CONSThe usability could be improved in some areas, the custom dashboard features are powerful but the syntax can be hard to work with.
Amiril Rahmi
Entertainment, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Good tool for APM
It is very useful tool and we hardly getting any downtime issue with the Datadog itself.
PROSWe use Datadog mostly for our infra monitoring and log management. These features are very useful as they are real-time, helps to make sure our services are up and running, provide alerts whenever there's anomaly, and we can always trace back using their logs.
CONSPretty pricey and their UI is not easy to understand, first time user will need more time to adjust.