About Navigo Digital Signage

Navigo digital signage is a cloud-based digital screen content management solution that allows businesses to install and manage content for digital displays. Whether it's a building directory or a school menu, Navigo DS is able to display custom content to engage, communicate and inform your audience.

With cloud-based management, Facility managers are able to update and display content from anywhere and from any device. Managers can design and schedule content for company/school menus, Live TV, building directories or maps, advertising, and many more. Navigo DS also integrates with other Navigo products such as Navigo Wayfinder and Navigo TransitAccess for custom facility wayfinders and real-time transportation maps and traffic information. Other additional c...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

35 Reviews of Navigo Digital Signage

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(19)

19

4 stars

(14)

14

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 35 results

July 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Software is great.

Pros

The graphics and the different features are great.

Cons

Updates should occur more frequently. Once a day is a be it antiqued.

Response from Interactive Touchscreen Solutions

Replied August 2019

Thank you for taking the time to leave us valuable feedback. Content updates to your Navigo? System may be manually sent on-demand as many times a day as needed to ensure your visitors have access to the most current building information. If your data is being automatically pulled from another source, Navigo? gives you the ability to schedule the updates as frequently as needed. Please contact us for assistance is scheduling your automatic content updates to a more frequent schedule it's really simple! We're available 8am to 6pm at 800-652-4830 and have an After-Hours Support team available at 443-302-2615.

July 2019

Melody from Valley Office Park

Verified Reviewer

Company Size: 201-500 employees

Industry: Commercial Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Navigo is pretty great to have here!

Pros

We love that we are able to add personalized screens for guests and tenants

Cons

It's been hard to get people familiar with touching it for information - they tend to just stand and watch. Also we have had a few minor problems with connectivity here and there - but that could be on our end...

Reasons for Choosing Navigo Digital Signage

Features and customization possibilities.

Response from Interactive Touchscreen Solutions

Replied August 2019

Thank you for great feedback! There are literally dozens of ways you can promote user engagement and interactivity and many services and applications that integrate with Navigo to truly customize and enrich your visual communications. We've organized 101+ ways to maximize digital signage at https://www.itouchinc.com/digital-signage-101. Our support teams are available Monday-Friday 8am-6pm Eastern and after hours at 443.302.2615 for assistance with your digital signage system.

July 2019

Claire from Carr Properties

Verified Reviewer

Company Size: 51-200 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

2.0

July 2019

Property Management Review

Pros

Customer support. I have worked well with and feel supported by our account reps.

Cons

It is not very user friendly when first introduced. It takes some training and practice to know how to correctly publish certain features.

Response from Interactive Touchscreen Solutions

Replied August 2019

We appreciate your feedback! We want to make sure you are aware that we still provide customer support, personalized training at no cost even if you're still using the analog system since we migrated to the cloud in 2016. Reach out for any support you need to provide your tenants with the enhanced benefits of your digital signage system. We're available 8:00am to 6:pm weekdays at 800-652-4830 and After-Hours Support can be reached at 443-302-2615 for your convenience. Thanks for taking the time to provide us with insight on your experience with your Navigo System.

August 2019

dimas from Douglas Emmett

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

August 2019

easy user interface / admin a bit difficult

neutral

Pros

Easy to work with once you get the hang of it. Touch screen interface is great for users.

Cons

price and admin side of use. The cost of software is prohibitive for renewing.

Reasons for Choosing Navigo Digital Signage

n/a

Response from Interactive Touchscreen Solutions

Replied August 2019

Thank you for your feedback! Our Navigo?Cloud subscription starts at $45/month which provides organizations with version release updates, routine data backup, data disaster recovery, instant updates from any device with a browser and live feeds for news & weather. Understanding that this expense may not always be within customers' budgets, we also provide an on premise software bundle that gives customers access to today's software version with no ongoing fee. If you're interested in learning more about this option, please contact us at 410-451-1540.

July 2019

Kevin from Quest Property Management

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

July 2019

Interface and customer service are weak links

No discrenable benefits, only the intangible of knowing the tenants like to be able to promote themselves. Overall, not a good value, but with a few improvements to the 'cons' noted above, it could be. Just don't 'nickel and dime' your customer base.

Pros

This product is a great service for our commercial real estate tenants.

Cons

Three main things: 1) Interface is complicated 2) Being charged for services that shouldn't be necessary (like how to customize the directory) 3) No local service techs (company is based in Connecticutt and we are in Oregon) These are not insignifcant issues.

Reasons for Choosing Navigo Digital Signage

N/A

Response from Interactive Touchscreen Solutions

Replied August 2019

Thanks for taking the time to provide us with insight on your experience with your Navigo System. We want to make sure you are aware that we provide customer support, personalized training at no cost even if you're still using the analog system since we migrated to the cloud in 2016. We're happy this is a great service for your tenants however there are more than 100 ways you could maximize your system with the type of content your display and you have full access to control content with Navigo Cloud content management system. Reach out for any support you need to provide your tenants with the enhanced benefits of your digital signage system. We're available 8:00am to 6:pm weekdays at 800-652-4830 and After-Hours Support can be reached at 443-302-2615 for your convenience. We appreciate your feedback!