All REACH Reviews
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Brian
Verified reviewer
Higher Education, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Happy Administrator & User
We needed a solution that was powerful but more reasonably priced than some of the competition. Also a company that was more responsive than some of the large signage vendors. REACH has come through on all counts and has a corporate style that is more like dealing with a family business than one of a large company bureaucracy crunching numbers with everything and charging every way possible. Not to mention having to wait until a representative talks to a group of managers just to get the amount for a quote for even simple items. I do not want to seem like I am bashing our former companies, as they both have a quality product and good people. It is just I do not miss their corporate cultures one bit. To compare, dealing with REACH is genuinely pleasant and I can get answers quickly to any need I have. On the occasion where something was truly a hard thing to quote based on the number of variables, I receive honest feedback, am given a general idea of a range and after the process is planned out, I get the answer right away. I never feel like we are waiting because more important customers are in the queue ahead of us.
PROSI like the ease of use and the quickness that I can post something to multiple signs in multiple locations. Our former provider was one with very good software and REACH had a slightly different approach, but one that made sense and allowed me to manage our signs more efficiently. They are very responsive to user feedback and it show in the software.
CONSHonestly very little. No complaints from my side.
Justin
Non-Profit Organization Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Game changer during the pandemic
We use REACH to enhance our internal member amd digital communication. It now also serves as the seamless way for all members to reserve times of their choosing. REACH staff are accommodating and the software and hardware work just as well today as the first day of install several years ago.
PROSWe have used REACH for several years and it always suited our needs. It wasn't until the reopening guidelines set forth by the State and numerous requirements did we fully reap the true advantages of REACH. Scheduling and reservations are now made simple and our Y members love this system. It's equally easy to use from the Admin and member perspective.
CONSThere is nothing to dislike! The only area for improvement could be to have a better app interface. Web based works seamlessly but the app could be significantly improved.
Reason for choosing REACH
It accomplished identical results for a fraction of the price!
Cody
Recreational Facilities and Services, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed November 2019
It's great when it works
Working with REACH and their support overall has been ok but the stability of what we purchase could use some improvements.
PROSIt is indeed very easy to get going and update the content on our players.
CONSKeeping it running is a headache, the players disconnected frequently and become de-synced from the REACH network often. Sometimes in the 2 hours it takes to transport a player from where we configure them to their final location an update's been pushed and we now need support to fix it.
Ted
Retail, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Reach Media displays in Matrix Distribution Centers
Our experience has been great, the our team in multiple facilites has appreciated the ability that Reach Media has provided to present time sensitive and important information.
PROSThe application was easy to setup for multiple devices that are located across our national network of distribution centers.
CONSIt would be nice to have more built in applications for showing previous days results for sports teams.
Reason for choosing REACH
Cost and features. We felt that Reach offered the best ROI.
Chelsea
Mining & Metals, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Great for Internal Communcations
Overall, my experience with Reach has been easy and enjoyable. Reach provides us with all the necessities we need to efectively use digital signage and communicate across our Steelworks.
PROSReach has made our implementation of digital signage simple and easy. The support team is great to work with, always responds within the hour, and eager to help. One of the biggest things I like about the platform is the simplicity of it. As we are new to the digital signage platform, the ability to upload department specific content has been a breeze.
CONSOne of the features that would benefit our usage of Reach would be premade templates. Some of our admins are hesitant of building content because they are unsure of where to start. Having ready to use templates would give them a starting point and an idea on how to layout their content.
Reason for choosing REACH
When comparing all the products, Reach hit all the points we needed and were looking for. Also, we were fortunate enough to talk with another user of Reach and gather their experience and they had nothing but positive news to share. They were right!
Stephen
Primary/Secondary Education, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Creating Educational Access with REACH
We have enjoyed using REACH for over three years. Great staff and response time to any issues.
PROSREACH has allowed our school district to communicate to our community in an efficient and stylish way. The best feature of this software is its video integration using video files and YouTube links. We have been able to include full video programs into our graphic message board.
CONSWe have had issues with the social media layouts and integration. The software includes URLs that might be included in a Facebook or Twitter post.
Reason for choosing REACH
The software included weather, time and social media integration.
Reasons for switching to REACH
More functionality and remote access was extremely important
Michelle
Government Administration, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Reach Digital Signage great value
Overall, Reach is a great digital signage company. The product is perfect for our company needs and it is very easy to use.
PROSThe ease of use. The built in tools to create announcements are simple and uncomplicated. The support team is attentive and communicative.
CONSI originally chose this product over the other provider because it offered a Facebook Live feature that is no longer available. It does not look like this feature is being reinstated.
Reason for choosing REACH
Reach, at the time, provided a Facebook Live feature to be broadcasted to all of our LED signage. This feature is no longer supported, which is a bummer. I wish they will reinstate this feature.
Betsy
Maritime, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Solid foundation with flexibility to grow/expand
We are a fairly new client, just REACHed the one-year mark. Their customer service continually makes a big impression. The initial sales process and onboarding was been very easy, which is a pleasant surprise. REACH is the perfect fit for us. It is a great foundation, and is allowing us to now move forward and add additional locations/functionality.
PROSThe software is easy to use and is similar to other platforms we use on the regular. The fact that there isn't a huge learning curve is appreciated.
CONSOne thing we wish was different - there is no longer a Proof of Play feature. We were told, however, that it was in development 9 months ago. Hopefully that will happen this year.
Reason for choosing REACH
User-friendly software, customer service, price point. Additionally, our rep [SENSITIVE CONTENT]- we felt that he was actually listening to us and our needs.
Angie
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Excellance
I have had a great experience with Reach. When I have a problem they are quick to get it resolved.
PROSI like the image display and the updates. Our ambulances look great on the monitor and it is the first thing people see when they walk in. The combination of the images with the scrolling updates looks very professional and helps with communication within the company.
CONSThe software is very easy to use. I don't know of anything I would list as a negative feature.
Reason for choosing REACH
We chose Reach due to ease of use and competitive pricing.
Anonymous
2-10 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Good commercial signage software for complicated roll outs
They are a really great group of people. I really like the team and they are good at sorting out any issues we had.
PROSI like that almost anything is possible as far as sending various content to a network of displays. The software to push content to displays is easy once you're trained up. I no longer work at the company where I used this software.
CONSWhen something is flexible it can be complicated and not very pretty and I think both of those things are true about running content through Reach.
Reason for choosing REACH
I was not involved in the process. I would advise to focus as much or more on hardware requirements and costs as I would the software for content deployment.
Reasons for switching to REACH
I was not involved in the switch but I have used Reflect Systems too. From what I understand there was hardware issues with Reflect. The truth is that there will always be hardware issues with this kind of product.
Elaine
Religious Institutions, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Great overall product and amazing customer service!
This product is easy to use and customize. Whether you make your own graphics and upload them or use REACH's images and editing tools, you'll be happy with this system. The designers listen to our specific needs and are able to customize our template at any time as well. Everyone I've had contact with has been super helpful and had immediate follow-through. Most importantly, this system is RELIABLE!
PROSWe had a basic one-screen service for multiple years and upgraded our wall screen to REACH just a few weeks ago. Installation and ordering was easy with the help of our contact, [SENSITIVE CONTENT HIDDEN], who helped us every step of the way from design needs, installation, ordering, billing, and training. [SENSITIVE CONTENT HIDDEN] listened to our specific needs and was able to customize our program to be EXACTLY what we need for the present and for the future. When we thought we had the wrong cords for installation (which we didn't...our mistake), she was willing to send the correct ones overnight. She was willing to go over and above for us. This has been a consistent trend in all of my dealings with REACH. HIGHLY RECOMMEND!
CONSThe only thing I would change is the design tools. These aren't always easy to use. The best way to get around this is to design in another program and upload an image instead.
Reasons for switching to REACH
We had another program that I had to fix almost every week with no customer service and didn't even support a windows update! REACH is the complete opposite of this. It's been so nice to come in and see that everything is working as it should.
Heath
Mental Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
REACH, a customer's perspective
From first contact to implementation took a while on OUR END due to budgeting into a non-profit system. When we gave the green light it went very well and quickly...but not rushed. Support gave all the information our IT staff needed for a quick, and wireless, installation and implementation of service. Easy to use right from the start and has become even easier to use than when we started two years ago. They will have to pry this system from my, cold, dead hands if the budget ever becomes too lean or a change is suggested. So, I guess you can say I am pleased with the system and value.
PROSBeing able to edit/control content from literally ANYWHERE. This has saved our organization countless hours vs. the old way with USB thumb drives...not to mention 1 person can do the task that took 3 (with travel time) in the past! The Instagram posts are looking fabulous and the stock artwork saves so much time not having to scour the internet to create holiday greetings/notices of closure.
CONSI know they are working on it already, but our Facebook posts sometimes appear strange and illegible. It seems only to appear legible when the post is not a 'shared' post or story...only when it's created on-page does it seem to appear legible.
Lynn
Building Materials, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Reach is easy to use and a great communication tool for our office
We have had Reach for several years now and it has been working well for us. We are currently redesigning our template and Reach has been helpful with this. They are always available to troubleshoot issues and to listen to our requests.
PROSLoading graphics and video and scheduling them to appear when wanted is key. This is easy with Reach. The display looks great and we love it as a communication tool throughout our departments.
CONSIt may be more specific to our use, but if a graphic is assigned to multiple locations and you wish to change that to only one or two locations, it is easier to remove the graphic entirely and then start over than to go through the system and remove from each location. This is my only current issue with the software.
Reason for choosing REACH
Ease of use, excellent features, good support.
Reasons for switching to REACH
I do not recall the product we started using before, but it didn't get off the ground and was complicated to use (many years ago). Reach was the solution to this issue.
Joel
Transportation/Trucking/Railroad, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Easy Transition to digital display implementation - and great Customer service/response
Reach has allowed us to integrate video and graphics in one layout/zone and play them, whereas we didn't have that capability before. It has also freed up the daily/ weekly updating of the screens, as you can schedule ahead and specify dates as to what announcements/graphics appear in each playlist. I currently have 2 displays at different locations displaying different content- i have four playlists going at once. Each monitor has 2 graphic zones, each with it's own playlist - Reach makes this seamless and "easy-peasy".
PROSease of use and customization of layouts playlists make importing media easy and simple the ability to make different playlists in different zones makes updating and changing things simple scheduling announcements/graphics ahead of time makes daily updating unnecessary scheduling screen was easy to use and very intuitive Most people can get this software up and running in no time, once again very intuitive layout and design
CONSThe only downside i have found is in the postitioning of Title/Label text boxes - I have had to adjust these several times when putting a static text box/label next to a playlist box. The position on the editing screen is slightly different once it's previewed on the actual screen. It just takes tweaking to get them exactly where you want them to appear.
Breanna
Sports, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2023
Good, but can be intimidating
REACH has very strong customer service. Overall, our experience with the service has been positive. Our display improves our brand recognition and helps our facility in looking professional and clean versus our competitors who use other systems. We enjoy having a display so custom to us.
PROSI like that our REACH display is just "plug and play". It displays our facility schedule on it, and it updates as events pass and loads upcoming ones. We have static logos on the bottom off the screen under the schedule. It looks great and incredibly professional in our lobby. We are happy to have something so custom to our branding.
CONSREACH feels intimidating when setting up any changes to the display. We occasionally display "Welcome" signs to teams visiting our sports facility, and I always dread having to prod around to get it to display right without screwing something up. I haven't actually had problems with it, but I definitely err on the side of caution and I only trust technologically very specific staff to use it.
Peggy
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Reach Media Network
The customer service and tech support are AWESOME. When I have had to reach out to support, they have been right there . . . actual HUMANS answering the phone and they are always quick to provide an answer or help when I need it. Very impressed.
PROSFlexibility to have multiple templates and themes for the different locations within each organization. Very user friendly in setup and maintaining the system. Up time for our 3 screens has been 99-100% with very little internet interruption.
CONSThe CMS is not mobile responsive and that to effectively modify the information, you need to be at a desktop computer. Obviously not a deal breaker, but would be more convenient if we could make edits on the fly with our smartphones or tablets.
Reason for choosing REACH
Their solution included a small PC hardware device and was not as dependent on WiFi connectivity as the other solutions we reviewed. Price was not cheapest - but not most expensive either. Sales and customer support ultimately pushed us over the fence to choose REACH.
David
Events Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Fantastic solution to our ever-changing needs.
REACH helps us to clearly communicate to guests important information while they are in our facility, such as menu items, restroom locations, locker room assignments, merchandise info during concerts, etc.
PROSSimple integration, clear and concise software training, available support when we need it (and it's an in-house service team so it's nice to know who I'm calling when there is an issue), and regular follow ups from staff to make sure that their product is fulfilling their need.
CONSHardware obsolescence - as Windows 10 releases updates that are sizable, the older players with smaller hard drives have presented a hurdle in getting the latest versions to successfully install. Tech support was able to find a creative solution and resolved the issue in a very reasonable time.
Rebecca
Law Enforcement, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Saved me so much time!
We are using REACH to do just that, reach out to our officers, civilian staff, and volunteers. We use one monitor for more "fun" items such as monthly birthdays, award commendations, staff highlights, congratulations for new promotions/babies/transfers, etc. The other two monitors are used to keep everyone informed on things such as trainings, flu shot appointments, updates on equipment or building, transfer openings, open enrollment appointments, etc. We are implementing two more monitors very soon - one for the lobby (videos, special event calendars, weather) and the last one for our Crime Analyst to highlight bulletins.
PROSThis software provides much more than what I was previously using, which was a PowerPoint slide show on a monitor downstairs. Each update, which was generally once a day or more, had to be completed away from my office desktop. It was very, very time consuming. Being able to update each announcement from my desktop is so easy, fun, and we're now using the REACH System on a total of five (5) monitors.
CONSOnly two things come to mind. I wish there was a way to keep the text color (chosen from the color swatch in the editing text box) as a default color shown under the main swatches - without having to select "more colors." And, if I'm wishing, I would like to have more editing tools on the front page (without having to select the pencil editor).
Reason for choosing REACH
N/A We loved what we saw when first looking at the REACH system!
Reasons for switching to REACH
Convenience and much more powerful system using REACH!
Jeremy
Marketing and Advertising, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
It's easy...even for me!
We’re really excited about utilizing more of the features that Reach provides. We have an amazing Marketing and Design team that has been able to create some impressive videos and images. As we become more familiar with the system, our desired outcome is to use the scheduling system to tailor messages to specific audiences. The quality of the content coupled with its timely release will hopefully support our desire to keep people connected to the business and to each other.
PROSI am a part of a team of 3 who have taken over the use of the platform. We had no idea how to operate the software, but we have quickly been able to grasp some of the features thanks to your online tutorials and a few contacts with your online support. I’m not typically very savvy with this sort of thing, but I’ve been able to grasp the basics in a relatively short time frame.
CONSThe only hiccup that I’ve experienced so far is in being able to adjust the end date for when an announcement becomes inactive. We have current announcements that are Active, but I would like to adjust the end date for when they become inactive so that I can phase them out. It seems that I’m only able to make them inactive instead of simply adjusting the end date. As I become more informed about the functionality of the software, I'm sure I will encounter something in which the functionality is not ideal. However, I don't anticipate this being an issue due to the type of service we've received thus far.
Tricia
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Wonderful Tool
My experience with everyone at REACH has been phenomenal. The software is easy to use, and easy to update. We have been so happy with them, we are in the process of getting another screen to display information for our on-site restaurant.
PROSHow easy it is to use. We currently have two screens that we use as informational boards for our guests/clients, letting them know where and when things are happening in the hotel. I can have them all displaying the same information, or have something only display on one of the screens.
CONSWhen my reader boards are not working, which doesn't happen very often. Even when it does the technical support team helps troubleshoot what the problem is and will get it corrected as quickly as possible.
Jennifer
Government Administration, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Keeping our Community Informed has never been so easy!!
I love that when we discussed needing to add a screen outside, and had an idea, but needed to know if it could be done that REACH customer support was ON IT!!!! We now have our outdoor television with mount, and all that we need to connect to REACH and get info to folks that are visiting our outdoor areas (playground, disc golf, outdoor pool, tennis courts, etc. . .) Now I feel that we "reach" (no pun intended) everyone that visits the center - both in and out!! Thank you - Thank you - Thank you!!
PROSThe ability to create content so easily and get it to the areas that need it. I love that if we are doing something center specific, we can just advertise here, but when we want the community to know, it is just as easy as leaving all of our boxes checked for all areas. Brilliant!!
CONSI cannot for the life of me think of anything that I do not like about the software - it has been an absolute game changer for our recreation center!!
Gina
Real Estate, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
REACH Media helps us keep the residents in our community informed about exciting upcoming events.
REACH Media helps us communicate with the residents in our community by sharing information about upcoming events, announcing important community information or emergency information, and making sure everyone can see our schedule whenever they like, by simply stepping off of the elevator! It helps us communicate and look good doing it.
PROSREACH Media is an easy to use web-based software that I can access from any place with an internet connection via my phone or computer. The initial training was informative and easy to follow. I love that I can create my announcement slides in the web portal or use any other program I choose and simply upload the image. REACH regularly releases intuitive updates that make the process easier and easier. So now, when I accidentally make my slide the wrong size, I can easily resize it to fit without distortion. I no longer forget to go all the way through the publishing dialogue to set start and end dates and times. The last few updates have given me tools that I didn't even realize I wanted. Thank you!
CONSI work in an office 20 miles away from the location of our REACH Media devices. Occasionally a box goes offline and it's a little tough to troubleshoot from across town. (On at least one occasion it was not the fault of the program, but an issue with the internet connection at our property. I had to back out of the program and troubleshoot those issues independently.) I wonder though, for other times when there's a Caching issue and my new slide doesn't load, if I could gain remote access to take corrective action. I have corrected these caching issues a few times, but was able to be on-site to do so. I must point out though, that I haven't had this come up in a while!
Julie
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Makes Life Easier
Reach allows us to share videos of members, healthy recipes or YMCA commercials. It really is a fantastic way for us to market and advertise our program offerings and all of the benefits of being a member.
PROSThe ease of use is fantastic. It's great I can put content on and schedule how log it stays up there. I am a one person Marketing team and this has made my job so much easier.
CONSHonestly there is not much I can say that I like least about Reach.
Reason for choosing REACH
Met [SENSITIVE CONTENT] at a conference and really appreciated his follow up and continued support. We started with just one tv and now have tv.
Anonymous
1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
Great for interactive and engaging signage.
Using REACH has really changed the way my company views signage and customer engagement.
PROSManaging all of our signage from one computer is awesome. Live updates are so easy. There are so many prebuilt templates available that I hardly have to design anything from scratch. Probably my favorite feature is the interactive polling. All of our clients think it's so cool to walk by and participate in a poll or survey, then see the results later displayed on our boards.
CONSOccasionally there is a hiccup with the syncing. But it's extremely rare and nothing a quick hard reset can't fix.
Chad
Verified reviewer
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Advanced media solutions, simple integration and management.
Increased impact range, ease of communication with clients, quality of service.
PROSREACH has done an incredible job of furthering our ability to "reach" our customer base to a level we did not imagine was feasible for us. Not only did they do this well, but quickly, simply, affordably and with wonderful customer service and human interaction. I have been nothing but impressed with their quality of service and committment to their clients.
CONSI do not have any critiques on any of the services provided to us by REACH. In fact we look to further involve ourselves with the company down the road.